hands on root cause 04 05 10
TRANSCRIPT
Shu Ha Ri
www.flickr.com/photos/darij/3693781920/License: Creative Commons Attribution 2.0 Generic
Target a specific event.
www.flickr.com/photos/learnscope/4397300890/License: Public domain
Everyone affected attends.
www.flickr.com/photos/wilhei/109403306/License: Creative Commons Attribution 2.0 Generic
No blame.
www.flickr.com/photos/a2gemma/1448178195/License: Creative Commons Attribution 2.0 Generic
Poll to identify problems.
www.flickr.com/photos/romainguy/249370084/License: Creative Commons Attribution 2.0 Generic
Writea lot.
Move down, then across.
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Doesn't hurt?
You're not doing it right. www.flickr.com/photos/z2amiller/240076022/
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Proportionate tasks.
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All tasks done in a week.
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