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Creating A Culture Of Total Wellbeing At Your District MAY, 14 2015 PRESENTED BY: EMILY WERT - WORKSITE WELLNESS CONSULTANT WITH ARTHUR J. GALLAGHER

ARTHUR J. GALLAGHER & CO. | BUSINESS WITHOUT BARRIERS™

Today’s Objectives

© 2014 GALLAGHER BENEFIT SERVICES, INC. 2

Provide an overview of wellness and worksites today

Explore a strategic approach to developing a Culture of Total

Wellbeing

Identify steps you can take to support your employees and

begin transforming your culture


Wellness Program Components

0 10 20 30 40 50 60 70 80 90

100

Health

Risk

Asses

smen

t

Biometr

ic Scre

ening

s

Wellne

ss C

ommun

icatio

ns

Health

Coa

ching

Challe

nges

(Step

s, Nutr

ition)

Onsite

fitne

ss ce

nter

Health

Fair

% o

f em

ploy

ers

1,000+ 500-999 100-499 Under 100

3

AJG & Co. 2014 National Benefits Strategy and Benchmarking Survey

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Wellness Incentives Used

0

10

20

30

40

50

60

70

Cash or Gift Incentives

Premium Differentials

Contribution to HRA,

HSA, FSA

PTO or Vacation

Time

Deductible Differential

% o

f em

ploy

ers

1,000+ 500-999 100-499 Under 100

4

AJG & Co. 2014 National Benefits Strategy and Benchmarking Survey

ARTHUR J. GALLAGHER & CO. | BUSINESS WITHOUT BARRIERS™ 5


Today’s Top Worksite Challenges

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Attract the right talent

Retain key employees – limit

voluntary turnover

Manage and support a diverse

workforce

Keep employees engaged and

productive

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Gallup Statistics •  70% of American workers are either not engaged or actively

disengaged at work. •  Workforces with more engagement

–  Have higher productivity, profitability, and customer ratings –  Have less turnover and absenteeism –  Have fewer safety incidences

•  The Millenial Generation is the most likely to say they will leave their jobs in the next 12 months.

•  Only 22% of American workers are both engaged and thriving in their life overall. –  These individuals are more resilient, creative, and

entrepreneurial •  Disengagement costs the U.S. $450 billion + per year


Gallup. State of the American Workplace. (2013)


Engagement and Wellbeing


! Higher engagement ! Higher job satisfaction ! Less likely to leave job

Low frequency of sleep

problems

Low levels of stress

Excellent or good perceived overall health

Low frequency of minor health

problems

Low work-life conflict

Currently treating/

managing a chronic

condition

Families and Work Institute. National Study of the Changing Workforce. 2008

ARTHUR J. GALLAGHER & CO. | BUSINESS WITHOUT BARRIERS™ © 2014 GALLAGHER BENEFIT SERVICES, INC. 9

What impacts productivity?

Presenteeism Common causes • Personal illness • Personal needs • Family needs • Stress

Absenteeism

Common causes • Personal illness • Personal needs • Family needs • Stress

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Presenteeism and Wellbeing


HERO. New findings and realistic solutions to employee presenteeism. 2014




Provide an overview of wellness and worksites today

Explore a strategic approach to developing a Culture of Total

Wellbeing




Total “Whole-Person” Wellbeing

12

12

Physical Health

Emotional Health

Financial Health

Career Health

Community/ Social Health

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Physical Health •  Physical Activity •  Good Nutrition •  Sleep Habits •  Preventive Health Care •  Disease Management •  Tobacco Cessation •  Safety

Taking care of one’s body and having sustained energy through the day



Emotional Health •  Coping with and Managing

Stress •  Positive Psychology •  Anxiety/Depression/Mental

Illness Management •  Change Management

Having a positive self image and positively responding to life events



Financial Health •  Budgeting •  Savings •  Debt Management •  Retirement Planning •  Insurance (Life, Disability,

Voluntary, Long Term Care)

Effectively managing one’s economic life and plan for the future


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Career Health •  Career Path Development •  Recognition •  Professional Development •  Leadership Training •  Education

Performing at and enjoying a job using one’s strengths daily



Social/Community Health •  Relationships and social

connections with –  Family

–  Friends

–  Co-workers

–  Neighbors

•  Interpersonal and communication skills

•  Random Acts of Kindness •  Volunteer Work

Giving back to one’s community and building healthy relationships



Employer Sponsored Employee Experiences

Health-Related • Prevention • Mental/behavioral health • Fitness/Nutrition • Disease Management •  Biometrics

Work-Life Balance • Vacation time use • Flex schedules • Child- and Elder-care • Care giving

Retirement-Related • Financial education • Retirement readiness • Career strategies

Workplace Environment • Workplace safety • Ergonomics • Facilities • Lighting

Stress-Related • EAP resources • Yoga/Meditation • Resiliency Training • Decision Support Tools • Positive Organizational Dynamics

Skill-Building Education • Coaching • Stress & time management • Health Relationships • Behavioral Modification • Personal Relationships

Social Interactions • Co-worker relations • Management relations • Client/Customer relation • Role models/Mentors

Culture • Norms • Perceptions • Communications • Reputation

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Are you sending mixed messages?



Silo Effect

20

Hea

lth &

W

elln

ess

Em

ploy

ee

Dev

elop

men

t

Saf

ety

Man

agem

ent

Decisions that impact individual employees


cul·ture noun

: the beliefs, customs, arts, etc., of a particular society, group, place

or time

: a way of thinking, behaving, or working that exists within a place

or organization

: the social forces in an environment that shape human

behavior and beliefs


Health Enhancement Systems, Achieving a Culture of Health. (2008)

www.merriam-webster.com

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Culture: influencing behaviors and beliefs


Healthy Culture

Leadership

Work Environment

Sharing & Support

Business Decisions

Recognition

Encouragement

Priority/Values




Provide an overview of worksites today and

engagement

Explore a strategic approach to developing a Healthy &

Productive Worksite Culture




Action Steps

•  What resources do you provide employees in each of the 5 areas of wellbeing?

•  What is the employee experience at your worksite?

•  What is your current culture?

Assess

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Total “Whole-Person” Wellbeing

25

25

Physical Health

Emotional Health

Financial Health

Career Health

Community/ Social Health


Culture: influencing behaviors and beliefs

Healthy Culture

Leadership

Work Environment

Sharing & Support

Business Decisions

Recognition

Encouragement

Priority/Values

•  What does your company look like today?

•  What would it look like if it were called the Healthiest Place to Work?

•  What is a step that can be taken to help move from current culture to ideal culture?



Action Steps •  What resources do you

provide employees in each of the 5 areas of wellbeing?

•  What is the employee experience at your worksite?

Assess

•  What is your ideal culture? •  What steps need to be taken

to get there? •  What will the long-term

strategy be? Plan

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Wellness Strategic Planning Capture Management Level Support

Create a Wellness Team

Collect Data to Drive Initiatives

Craft an Operating Plan

Choose Appropriate Initiatives

Create a Supportive Environment

Consistently Evaluate Outcomes

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Source: WELCOA – 7 Benchmarks of results-oriented workplace wellness programs


Action Steps •  What resources do you provide employees

in each of the 5 areas of wellbeing? •  What is the employee experience at your

worksite? Assess •  What is your ideal culture? •  What steps need to be taken to get there? •  What will the long-term strategy be? Plan •  What health plan and other carrier

resources do you have available? •  Take advantage of great online, national,

and local resources Utilize 29


Valuable Tools and Resources •  Health Carriers (Medica, BCBS,

HealthPartners, PreferredOne) •  Wellness Council of America

(WELCOA) •  National Wellness Institute (NWI) •  Worksite Wellbeing Connection •  Minnesota Department of Health

–  Healthy MN Toolkit •  Eat Smart, Move More North

Carolina

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Valuable Tools and Resources •  Hennepin County – Health@Work •  Wellbeing – The Five Essential

Elements –  by Tom Rath and Jim Harter

•  StrengthsFinder 2.0 –  by Tom Rath

•  RSIGuard Desktop Injury Prevention •  Lutheran Social Services Financial

Counseling •  Tavi Health •  HealthSource Solutions •  Advantage Health


Action Steps •  What resources do you provide employees in each of the 5 areas

of wellbeing? •  What is the employee experience at your worksite? Assess •  What is your ideal culture? •  What steps need to be taken to get there? •  What will the long-term strategy be? Plan •  What health plan and other carrier resources do you have

available? •  Take advantage of great online, national, and local resources •  Create a team of support (including leaders!) Utilize •  Identify small steps •  Track small changes •  Celebrate successes!!! Go!

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ARTHUR J. GALLAGHER & CO. | BUSINESS WITHOUT BARRIERS™ 33

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Thank You Emily Wert | Wellness Consultant Gallagher Benefit Services, Inc. 952.345.2315 [email protected]

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