handheld meter reader easyroute manual a tr e m te enter a code, highlight either rem1: or rem2: and...

TemetraHandheld Meter Reader

Easyroute Manual

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Issue Date: 16 September 2005

Getting Started with Easyroute

EasyRoute route manager is the program on the DAP hand-held terminal (HHT) used to read meters.

The normal mode of operation is to transfer information about your meters from Temetra, travel the meter route reading meters, and finally transfer the readings and other information back to Temetra.

A route (or tour) is a collection of meters, in a sequence that makes sense when reading all the meters. As you read each meter, you collect the information from the meter using a wireless transponder (MIU) or by manually typing the digits (meter index) from the meter into the hand-held.

In addition, as you read each meter you can add a pre-defined status message about the meter, or type another short message to associate with the meter. The pre-defined message are for common status such as 'flooded chamber', 'damaged meter' etc.

The short message allows you to type in status information not covered by the pre-defined messages.

EasyRoute route manager allows you to read the meters out of sequence and has tools to help you find meters in a large route.

These pages are always available at:http://www.temetra.com/support

Getting Started with Easyroute 2 of 37

http://www.temetra.com/support

When you get your handheld it will have a route already installed. If you would like to download the most up to date route details, you will need to receive the route from Temetra using the communications option from the main menu.

For the moment use the route that is currently on the hand-held and select ROUTE MANAGER from the main menu.

You can use the ESC key to return back to the previous menu at any time.


Select READ from this menu

Select ALL METERS You will now see an introductory screen describing the routePress the ENTER key to advance past the introductory screen.


You are now looking at the first meter in the route

Use the up and down arrows to scroll through all the information about this meter

Use the left and right arrows to scroll back and forward through all the meters in the route


Collecting a route from TemetraBefore you being a tour, it is necessary to download the latest information from Temetra into the DAP handheld computer.

Doing this just before you start your tour ensures all the most up to date information regarding previous reads, consumption and collection method are available.

Communications is done using a modem connected to the DAP cradle and can be a GSM or land line modem. Your hand-held is configured with all the required information to communicate your route to Temetra.

Collecting a route from Temetra 6 of 37

Assuming you are in Route Manager, hit the ESC key repeatedly until you reach the MAIN MENU

Select "COMMUNICATIONS" from the menu.

Use the down arrow to move to the RECEIVE item, leaving the communication settings unchanged


Several screens will appear, showing progress and if successful, you will finally see

If you have a previous route still in the handheld, you may be prompted to replace it with the one you have just downloaded. Select YES

Press the ENTER key to acknowledge the end of operation

This will return you to the COMUNICATION menu


Reading a Manual MeterReading a manual meter involves typing the index from the meter into the hand-held and optionally adding status messages about the meter.

The meter you wish to read should be first select. If necessary, use the "Getting Started" instructions help you bring up the required meter on the hand-held's screen.

Reading a Manual Meter 9 of 37

Hit the ENTER key to begin, and you are now ready to type in the index from the meter. The INDEX: field should be highlighted and this is where you type in the index from the meter

Also shown is the P. IDX: or Previous Index field showing you the most recent read index for this meter, if available

When typing the index, you should only enter the digits for full cubic metres. So in the case of a meter with 3 places of decimal that reads 2278.182 you would enter 2278

Imperial meters that read in thousands of gallons should be entered without the three zeros at the end. For example, a gallons meter that shows 228,000 should be entered as 228

In either case, there is no need to enter any zeros at the beginning.

When you have typed in the digits, press the ENTER key


The consumption calculation will now be shown, if there was a previous index available.

If you have no status or message to add to the reading, just hit the ENTER key again and the hand-held will advance to the next meter in sequence and you're done.


If you would like to add a status message to this meter reading, then use the down arrow to move the cursor to the REM1: (Remark 1) or REM2: (Remark 2) field.

These fields allow you to enter a code along with this meter reading that will be shown with the meter reading on the Temetra website. The codes are numbered from 01 to 30 and you will become familiar with the most common codes once you have entered them a few times.


To enter a code, highlight either REM1: or REM2: and type the two digit code. If you don't know the code, just enter 01.

A menu showing all the codes now appears, with the code number you typed already selected

Use the up and down arrows to select an appropriate code and then hit the ENTER key.


You may also add a typed in message for this meter reading, in addition to or instead of a status code.

Use the up and down arrows to select the MESSAGE: and type in your message.

When you have type the message, hit ENTER key and the hand-held will advance to the next meter

Changing a saved indexIf you have previously entered an index for a meter, but subsequently wish to change this value, then begin reading the meter as described above. Use the down arrow to position the cursor over the index and the click the blue key, followed by the C key. You can now change the index value previously entered.


Reading a Wireless MeterReading a wireless meter involves waiting for the wireless read and optionally adding status messages about the meter.

The meter you wish to read should be first select. If necessary, use the "Getting Started" instructions to help you bring up the required meter on the hand-held's screen

Hit the ENTER and you will be asked to confirm wireless reading.

Reading a Wireless Meter 15 of 37

If the wireless read is successful, then you will be brought to the message edit screen with the meter index visible at the top.

At this point, you can enter a text message in the message field and/or status code. Refer to the optional step of manual readings for more details.

Hit ENTER key again to complete this read and advance to the next meter.


If the wireless reading was unsuccessful, you will be asked what to do next.

Your choice is to try another wireless read (at close range) or give up on wireless read and enter a manual read instead.


Skipping a MeterSometimes it's impossible to read a meter due to access or damage. You should still record the event by entering a status code without entering an index value. This is called a skip in EasyRoute and Temetra will identify these meters as skips on the website.

Follow the instructions to read a meter as normal.

Skipping a Meter 18 of 37

When the index field is highlighted, do not enter a value. Use the arrow keys to move directly to the REM fields

Enter a two digit code (for example 09) explaining the skip


Hit ENTER after selecting an appropriate code

And hit ENTER again to complete the skip of this meter.


Configure MIU (Transponder)When adding or replacing a Cyble transponder (MIU) on a meter, it is necessary to configure it. This is normally necessary just once when you first add the MIU, although it may be necessary in other cases when for example, you wish to adjust the leak threshold on an existing meter.

This aligns the index on the meter with the counters inside the MIU, set the meter serial number, set leak thresholds etc.

Assuming you are in Route Manager, hit the ESC key repeatedly until you are prompted to exit from EasyRoute Route Manager

Configure MIU (Transponder) 21 of 37

Select "Configure RF MIU" from the Start Menu and hit the ENTER key to advance past the first screen .

Select READ & CONFIGURE

Enter the password MAPS and hit the ENTER key


Enter the serial number from the MIU (for example 01 0024523 058)

This number is printed on top of the MIU, directly beneath the bar code.


This reads the all current information stored in the MIU into the handheld. The screen now shows all the current data from the MIU. Using the up and down arrow keys, you can select each line of data on the screen and edit certain values. As you move up and down, a status message at the bottom of the screen shows whether a field is read-only or can be configured. To edit a value, move the arrow to the line and hit the ENTER key

You will need at to set the following values at least:

Meter SN record the serial number of the meter on which the MIU is mounted M Index Align the reading on the meter with the Status Reset the tamper alarm after installation


When you have entered the values correctly, press the F3 to send these values from the handheld back into the MIU. The Cyble has a clock with date and time, and if the date and time in the handheld are very different from this clock, then you will be asked if you would like to change the date and time of the Cyble to synchronize it with the date and time of the handheld.

If programming is successful, the value are read back from the Cyble and displayed again Press the ESC key to return to the screen that lets you enter another MIU number


When you are finished configuring MIUs, press the ESC key until you see the main menu and select QUIT.

Select "Route Manager" to return to reading meters


Sending reads to TemetraWhen you complete a tour, it is necessary to send the acquired data back to Temetra. This allows other to access the data, reporting, billing and export facilities. Communications is done using a modem connected to the DAP cradle and can be a GSM or land line modem. Your hand-held is configured with all the required information to communicate your route to Temetra.

Assuming you are in Route Manager, hit the ESC key repeatedly until you reach the MAIN MENU Select "COMMUNICATIONS" from the menu

Sending reads to Temetra 27 of 37

Use the down arrow to move to the SEND item, leaving the communication settings unchanged. Several screens will appear, showing progress and if successful,

Press the ENTER key to acknowledge the end of operation.


Select NO when offered to erase the route, and this will return you to the COMUNICATION menu.


Dial-up ParametersWhen you SEND or RECEIVE a route from Temetra, the modem is used for communications and you may from time to time need to adjust the settings that are used during this communication. If your network is split into more than one route, then you can use this procedure to select a route for downloading. Before you switch routes in this way, you should ensure you have done a SEND on any previously read route.

Assuming you are in Route Manager, hit the ESC key repeatedly until you are prompted to exit from EasyRoute Route Manager

Dial-up Parameters 30 of 37

Select "Utilities" from the Start Menu

Select "TEMETRA SETUP" from the UTILITIES Menu


The first property is the user id of the meter reader. If you don't need to change this, just hit ENTER to move to the next parameter


Next is Personal Identification Number (PIN) used by this meter reader to verify that the user has access to the requested network If you don't need to change this, just hit ENTER to move to the next parameter.


Next is the Network Id (nid), used to switch between networks in Temetra. Unless you are a reader that works across many network, you will not need to change this. If you don't need to change this, just hit ENTER to move to the next parameter


Next is the Route Id (rid) This allows you to select the route within your network to download when next communicating with Temetra by modem. These route Ids are allocated by Temetra and are visible in the Temetra web application, under the ROUTES tab, under the "Handheld pickup code".


Next is the Phone number. This is the phone number called by your modem when communicating with Temetra.


Choose ESC key when returned to the UTILITIES menu

Select "Route Manager" to return to reading meters or communications.


handheld meter reader easyroute manual a tr e m te enter a code, highlight either rem1: or rem2: and...

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