hall of fame, or shame? olivia buzek jeffrey james
TRANSCRIPT
Hall of Fame, or Shame?Olivia Buzek
Jeffrey James
The Maps Homepage
Mapper’s Mission: Getting Directions
• A large portion of users are interested in getting from one location to another.
• They want to:enter a start pointenter an end pointhit “GO!”see directions
• These users vary in their computer experience.
• Our test case: the user wants to get from their house to the beach.
Does Google Maps help them, or hinder them?
Our user approaches…
Location 1: Searched!
Getting directions
Getting directions
Getting directions
Good Points
• Interface is consistent and clean• Expert-user options available but hidden• Allows for multiple destinations• Gives the user options but has a default• Live traffic view (!?)
Bad Points
• Not tailored for our use case (directions)• Destination-first approach threw us off• Switching start and end not obvious– Reverse directions not an advanced feature
• Default location feature didn’t work as expected
• “A” and “B” rather than “start” and “end”