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  • Learner name:

    Learner number:

    D/508/0572

    VRQ

    UHB156

    Hair and scalp specialist services

  • By signing this statement of unit achievement you are confirming that all learning outcomes, assessment criteria and range statements have been achieved under specified conditions and that the evidence gathered is authentic.

    This statement of unit achievement table must be completed prior to claiming certification.

    Unit code Date achieved Learner signature Assessor initialsIV signature (if sampled)

    Assessor name Assessor signature Assessors initialsAssessor number (optional)

    Assessor tracking table

    Statement of unit achievement

    All assessors using this Record of Assessment book must complete this table. This is required for verification purposes.

    VTCT is the specialist awarding organisation for the Hairdressing, Beauty Therapy, Complementary Therapy, Hospitality and Catering and Sport and Active Leisure sectors, with over 50 years of experience.

    VTCT is an awarding body regulated by national organisations including Ofqual, SQA, DfES and CCEA.

    VTCT is a registered charity investing in education and skills but also giving to good causes in the area of facial disfigurement.

  • UHB156Hair and scalp specialist services

    The aim of this unit is to develop your consultation skills to enable you to provide a specialist hair and scalp consultancy service for your clients.

    Through this unit you will be able to recognise the conditions, diseases and disorders that may affect the hair, skin and scalp as well as the procedures for diagnosing, treating or referring on these conditions.

    This unit will also provide you with the opportunity to reseach the latest developments in diagnosing and treating hair, skin and scalp conditions.

    This unit is suitable for both hairdressers and barbers.

    UHB156_v1

  • GLH

    Credit value

    Level

    Observation(s)

    External paper(s)

    72

    9

    4

    3

    0

  • On completion of this unit you will:

    Learning outcomes

    Evidence requirements

    UHB156

    You need to meet the same standard on a regular and consistent basis. Separating the assessments by a period of at least two weeks is recommended as competence must be demonstrated on a consistent and regular basis.

    4. Knowledge outcomes There must be evidence that you possess all the knowledge and understanding listed in the Knowledge section of this unit. In most cases this can be done by professional discussion and/or oral questioning. Other methods, such as projects, assignments and/or reflective accounts may also be used.

    5. Tutor/Assessor guidance You will be guided by your tutor/assessor on how to achieve learning outcomes in this unit. All outcomes must be achieved.

    6. External paper There is no external paper requirement for this unit.

    Hair and scalp specialist services

    1. Be able to provide specialist consultation services

    2. Be able to recognise hair and scalp conditions

    3. Be able to treat hair and scalp conditions4. Understand developments in the diagnosis

    and treatment of hair and scalp conditions, diseases and disorders

    1. Environment Evidence for this unit may be gathered within the workplace or realistic working environment (RWE).

    2. Simulation Simulation is not allowed in this unit. All Observation outcomes must be on real clients.

    3. Observation outcomes Competent performance of Observation outcomes must be demonstrated on at least three occasions. Assessor observations, witness testimonies and products of work are likely to be the most appropriate sources of performance evidence. Professional discussion may be used as supplementary evidence for those criteria that do not naturally occur. Assessed observations should not be carried out on the same day for the same learning outcome. There should be sufficient time between assessments for reflection and personal development.

    3

  • Achieving observation outcomes

    Achieving range

    Maximum service times

    Achieving observations and range

    UHB156

    Your assessor will observe your performance of practical tasks. The minimum number of competent observations required is indicated in the Evidence requirements section of this unit.

    Criteria may not always naturally occur during a practical observation. In such instances you will be asked questions to demonstrate your competence in this area. Your assessor will document the criteria that have been achieved through professional discussion and/or oral questioning. This evidence will be recorded by your assessor in written form or by other appropriate means.

    Your assessor will sign off a learning outcome when all criteria have been competently achieved.

    There are no range statements that apply to this unit.

    There are no maximum service times that apply to this unit.

    4

  • Learning outcome 1

    Observations

    You can:

    Observation 1 2 3Date achieved

    Criteria questioned orally

    Portfolio reference

    Assessor initials

    Learner signature

    *May be assessed by supplementary evidence.

    Be able to provide specialist consultation services

    a. Create the right setting in which the client feels comfortable enough to express their needs, expectations and concerns

    b. Use suitable consultation techniques that enable the client to express their concerns and expectations without embarrassment

    c. Comply with all relevant legislation, guidelines and ethical requirements

    d. Complete client records

    UHB156 5

  • Learning outcome 2

    You can:

    a. Use visual and questioning techniques to identify:

    the clients hair and scalp condition the nature and extent of the problem the clients medical and family history any contra-indications to treatment the most suitable course of action

    b. Conduct relevant tests on the clients hair following recognised industry procedures and salon policy

    c. Follow safe and hygienic working practicesd. Recommend and agree the proposed

    course of treatment with clients

    e. Provide the client with clear recommendation for referral to a medical practitioner or registered trichologist*

    Be able to recognise hair and scalp conditions

    *May be assessed by supplementary evidence.

    UHB1566

    Observation 1 2 3Date achieved

    Criteria questioned orally

    Portfolio reference

    Assessor initials

    Learner signature

  • Learning outcome 3

    You can:

    *May be assessed by supplementary evidence.

    Be able to treat hair and scalp conditions

    a. Communicate and behave in a professional manner

    b. Prepare yourself, the client and work area for hair and scalp specialist services

    c. Select and use suitable products, tools and equipment in accordance with manufacturers instructions

    d. Use treatment methods that support improvements in hair and scalp conditions

    e. Remedy problems that occur during the treatment process*

    f. Monitor and maintain client comfort throughout the treatment process

    g. Provide suitable aftercare advice, including any restrictions to future hairdressing services

    UHB156 7

    Observation 1 2 3Date achieved

    Criteria questioned orally

    Portfolio reference

    Assessor initials

    Learner signature

  • Achieving knowledge outcomes

    Developing knowledge

    You will be guided by your tutor and assessor on the evidence that needs to be produced. Your knowledge and understanding will be assessed using the assessment methods listed below*:

    Projects Observed work Witness statements Audio-visual media Evidence of prior learning or attainment Written questions Oral questions Assignments Case studies Professional discussion

    Where applicable your assessor will integrate knowledge outcomes into practical observations through professional discussion and/or oral questioning.

    When a criterion has been orally questioned and achieved, your assessor will record this evidence in written form or by other appropriate means. There is no need for you to produce additional evidence as this criterion has already been achieved.

    Some knowledge and understanding outcomes may require you to show that you know and understand how to do something. If you have practical evidence from your own work that meets knowledge criteria, then there is no requirement for you to be questioned again on the same topic.

    *This is not an exhaustive list.

    UHB1568

  • Knowledge

    Learning outcome 1

    Be able to provide specialist consultation services

    You can: Portfolio reference

    e. Explain the importance of creating a setting in which clients feel comfortable and that ensures privacy

    f. Describe consultation techniques used to identify service objectives

    g. Explain why it is important to encourage and allow time for clients to ask questions

    h. Explain the types of expectations, concerns and needs that clients may have and how to deal with them

    i. Explain how to check that clients understand verbal and written information that they have been given

    j. State the additional/alternative sources of support for clients with hair and scalp conditions

    k. Explain the importance of treating clients with sensitivity and empathy

    l. Outline the main legislation and ethical considerations that affect the service

    m. State the importance of recording all treatment details

    UHB156 9

  • Learning outcome 2

    Be able to recognise hair and scalp conditions

    You can: Portfolio reference

    f. Differe

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