hadrian brochure

12
‘Individual care is our concern’

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Hadrian Healthcare Homes Brochure

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Page 1: Hadrian Brochure

‘ I n d i v i d u a l c a r e i s o u r c o n c e r n ’

Page 2: Hadrian Brochure

F e e l s o a t h o m e

Page 3: Hadrian Brochure

Thank you for your interest in our Care Homes...

As�owner�and�Chairman�of�theHadrian�Healthcare�Group,�I�amextremely�proud�of�the�reputation�wehave�gained�for�being�the�North’spremier�provider�of�elderlyaccommodation�and�care�services.

I�am�passionate�about�ourcommitment�to�excellence�and�ouraim�is�always�to�provide�personcentred�and�compassionate�carewithin�a�luxurious,�carefully�designed,homely�setting.

We�focus�on�preserving�elderlyclients’�dignity,�as�well�as�allowingresidents�to�be�as�independent�aspossible.�

We�will�work�together�with�residentsand�families�to�ensure�that�all�of�ourresidents�continue�to�get�the�best�outof�their�life�and�to�do�that�we�willprovide�a�tailored�plan�of�assistanceand�care�within�a�stimulating�andhomely�environment.

Please�feel�free�to�call�and�visit�any�ofour�Homes�at�any�time�and�see�foryourself�why�we�are�the�number�onecare�provider�-�I�promise�you�won’t�bedisappointed!

Welcome�to�Hadrian�Healthcare...

Ian Watson

Chairman

Hadrian�Healthcare�Group

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Deciding�to�move...I�know�only�too�well�of�the�difficultand�emotional�decisions�involved�forevery�person�and�their�family�whenconsidering�moving�to�a�new�home.

Let�me�assure�you�that�most�peoplefind�that�they�settle�into�their�newhome�with�us�very�quickly�and�inmost�cases�their�quality�of�lifeimproves�with�such�a�move.

Those�who�may�have�felt�isolated�canenjoy�companionship�and�those�whohave�been�struggling�to�copepreviously�can�find�a�new�level�ofindependence.

Our�Home�Manager�and�staff�will�giveevery�client�and�their�family�all�of�thesupport�they�need,�both�in�emotionaland�practical�terms�when�consideringor�indeed�making�such�a�move.

We�recognise�that�everyone�is�anindividual�and�should�be�treated�assuch.�To�achieve�this�personalisation,our�care�is�based�around�a�personcentred�Care�Plan�tailored�to�theexact�needs�of�the�resident�and�theirfamily.

We�want�our�residents�to�feel�verymuch�at�home�and�we�encourageresidents�to�maintain�theirindependence�and�where�possible,lead�a�full�and�active�lifestyle�whilstalways�being�reassured�that�supportand�help�is�available�when�required.

Please�don’t�forget�our�HomeManagers�and�Customer�ServiceManagers�are�always�available�tospend�time�with�you�and�your�family-�come�and�see�us�at�anytime!

Penny Macnair

Operations Director

Hadrian�Healthcare�Group

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Features in a Hadrian CareHome can include:

� Large�and�spacious�furnishedsuites�complete�with�privatebathroom�facilities.

� Certain�premier�suitesincorporate�larger�living�spacewith�fitted�furniture,�a�fridge�and�afront�door�with�access�to�a�privategarden�and�patio.

� Dedicated�Hairdressing�andBeauty�Salon�within�every�Home.

� Many�Homes�offer�residentstheir�own�Shop�and�Café�facility.

� A�Cinema�room�and�Ballroomare�available�in�certain�Homes.

� Internet�access�for�all�residents.

� Library�rooms.

� Dining/Bistro�including�facilitiesfor�residents�and�visitors�to�maketheir�own�refreshments.

� Landscaped�gardens�withprivate�seating�areas,�raisedplanting�beds�and�water�features.

Whilst every Hadrian Home has itsown unique design and identitythere are certain aspects of ourcare and accommodation that weseek to ensure are provided to allof our clients:

Accommodation

All�Hadrian�Health�Care�Homesprovide�modern�purpose�builtaccommodation�in�comfortable,homely�and�luxurious�surroundings.�

Location

All�of�our�homes�are�in�prominentresidential�locations�in�the�centre�of�community�life,�close�to�localamenities.

Living�a�Hadrian�Lifestyle...

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Finest Food

� Our�resident�chefs�create�a�widerange�of�balanced,�nutritious�dishesprepared�daily�using�the�finestproduce�that�our�residents�can�enjoyin�our�elegant�dining�rooms�andbistros.

� Our�chefs�work�hard�to�ensure�allclients�individual�preferences�areunderstood�and�catered�for.

� Light�refreshments�are�available�toresidents�and�visitors�at�all�times�fromthe�refreshment�serveries�availablewithin�the�home.

Social Activities

Be�as�busy�as�you�want�to�be!�Our�full�time�Activities�Co-ordinatorsare�dedicated�solely�for�the�purposeof�ensuring�all�clients�can�preserveand�develop�their�individual�andgroup�interests�both�within�andoutside�the�Home.

Care

Our�whole�care�philosophy�is�basedupon�a�‘person-centred’�approach.Every�person�is�an�individual�and�it’sup�to�us�to�understand�the�needs�andpersonality�of�every�one�of�ourresidents�and�to�ensure�the�supportand�care�they�receive�meets�all�oftheir�needs�and�aspirations.

Every Home, and we as aGroup, have a robust QualityAssurance Policy whichmeans our standards in everyarea are constantly underreview and check - thisincludes regular forums, bothformal and informal, whereresidents and relatives canfeedback to us, confidentiallyor otherwise, their views onthe service we provide - andhow we can improve.

Talk�to�us...

Page 8: Hadrian Brochure

Our Manor Houses cater for themost discerning of individuals.

They�are�typically�located�in�highervalue�locations�and�make�availablecertain�premium�features�to�clients�atan�additional�cost.�

All�suites�include�fitted�furniture�andoffer�larger�living�spaces�to�eachresident.�

With�larger�private�bathrooms�andcommunal�facilities�which�includecafés,�a�bar�area�and�shop,�the�ManorHouses�offer�that�little�bit�‘extra’.

Manor�House�Living...

“Five Star accommodation

and care for the

discerning elderly client”

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Residential Care

Clients�typically�enjoy�the�kind�ofindependence�they�desire�whilsthaving�the�comfort�of�knowing�24hour�care�is�available�to�provide�thehelp�and�support�they�may�need�atany�time�of�the�day.

Nursing Care

Clients�will�enjoy�the�benefit�ofqualified�nurses�being�on�hand�24hours�a�day�whilst�also�enjoying�thecomfort�of�living�in�a�non-institutedand�luxuriously�appointed�homelyenvironment.

Dementia Care

We�recognise�the�special�needs�ofpeople�with�dementia�and�othermemory�impairments,�at�all�levels.

Our�‘Chesters’�accommodation�isspecifically�designed�to�provide�suchclients�with�surroundings�that�arehomely,�safe�and�stimulating.

Our�staff�at�‘Chesters’�are�speciallytrained�to�help�manage�the�uniqueneeds�of�residents�suffering�fromvarying�degrees�of�dementia�and�atall�times�ensuring�our�care�deliveryremains�person�centred.

Respite Care

Respite�care�is�helpful�for�individualswho�need�a�short�break�away�fromtheir�home.�

Alternatively,�they�may�be�uncertainabout�moving�into�a�care�homepermanently�or�requireconvalescence�following�hospitaltreatment.

We�will�always�seek�to�accommodatethese�needs�and�be�as�flexible�aspeople�require�in�terms�of�length�ofstay�and�ensuring�all�of�their�needsand�expectations�are�met�during�their�stay.

Complete�Care...

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Hadrian�Offices��·��6�Bankside��·��The�Watermark��·��Gateshead��·��NE11�9SY

Telephone: 0191 460 5219

Fax:�0191�460�5217��·��Email:�[email protected]��·��Website:�www.hadrianhealthcare.co.uk

‘ I n d i v i d u a l c a r e i s o u r c o n c e r n ’