HUMANITARIAN RESPONSE – INFORMATION MANAGEMENT

1. Objectives

2. Definition and

Importance

3. IM Chain

4. IM Stakeholders

5. Strategy

6. Buy-in

2

INFORMATION MANAGEMENT- INTRODUCTION

Information Management

1. Define - and understand the process of - Information Management.

2. Identify what kind of information is important and how it drives food security interventions.

3. Understand the interaction between cluster coordinator and IMO in establishing information management strategies.

4. Identify and understand the framework of information management strategies

3

FOOD SECURITY CLUSTER- OBJECTIVES

Information Management

4

INFORMATION MANAGEMENT

RELEVANCE

Information Management

Why is this subject covered?

Information management is one of the key enablers of the

coordination and decision-making necessary for an

efficient and effective food security response.

How does this relate to my day to day tasks?

IM tasks and products are essential for assessment and

analysis, strategy development, program review, resource

mobilization and general coordination (gap analysis, etc.)

5Information Management

INFORMATION MANAGEMENT- DEFINITION• “Humanitarian Information Management is the systematic process for the

collection, collation, storage, processing, verification, and analysis of data and information from one or more sources, and the dissemination of relevant data and information to humanitarian stakeholders, to support effective and timely humanitarian action.”

Effective and timely humanitarian action

WH

ATW

HO

TO

WH

Y

Collection

Collation

Storage

Processing

Verification

AnalysisDissemination

One or More Sources

Humanitarian Stakeholders

6Information Management

INFORMATION MANAGEMENT- IM CHAINDATA AND INFORMATION

Collect Collate Analyse Disseminate

CommunicationInformationData

Effective and timely humanitarian action

WH

Y

Information Needs

INFORMATION MANAGEMENT- IM CHAINCommunicationInformationData

Collect Collate Analyse Disseminate

Collect:

• Identify information requirements

• Evaluate the existing information

• Design methodology for data collection

• Data collection forms• Facilitate collection

Collate/Process:

• Enter, reformat and clean data

• Compile• Verify quality (or lack

thereof)• Storage, assign

metadata• Archiving, back-up,

retrieval

INFORMATION MANAGEMENT- IM CHAINCommunicationInformationData

Collect Collate Analyse Disseminate

Analyse:

• Needs/Gap Analysis• Experience• Spatial data• Statistical data• Contextual data

Disseminate:

• Report format - Graphic presentation

• Personal - meetings, phone calls

• Hard copy• Soft copy• Email• Website

INFORMATION MANAGEMENT- STAKEHOLDERS

CommunicationInformationData

Collect Collate Analyse Disseminate

Initiator Audience

Beneficiaries

Line Ministry

Operational Agency

HCT

Donor

Other Clusters

Beneficiaries

Line Ministry

Operational Agency

HCT

Donor

Other Clusters

INFORMATION MANAGEMENT- STAKEHOLDERS

CommunicationInformationData

Collect Collate Analyse Disseminate

Initiator Audience

Beneficiaries

Line Ministry

Operational Agency

HCT

Donor

Other Clusters

Beneficiaries

Line Ministry

Operational Agency

HCT

Donor

Other Clusters

INFORMATION MANAGEMENT- STAKEHOLDERS

CommunicationInformationData

Collect Collate Analyse Disseminate

Initiator Audience

Beneficiaries

Line Ministry

Operational Agency

HCT

Donor

Other Clusters

Beneficiaries

Line Ministry

Operational Agency

HCT

Donor

Other Clusters

FSCCoordinator

IMO

“…plays a vital role in collecting, analysing, and sharing information that is important for the cluster stakeholders to make informed (evidence based) strategic decisions…”

VALUE-ADDED

INFORMATION MANAGEMENT- STRATEGY

Information Management

Communications Strategy

Identify Key Stakeholders

Information needs of

Stakeholders

Stakeholder profiles

Target Audience

Communication Activities

Frequency of Activities

Resources Available &

Tools

Monitor

Evaluate

Objectives of Commu-

nication

CC & IMO Team

Strategy:

• Guides communication with each stakeholder

• Different stakeholders require different information to make decisions

• So the aim, method and content of communication will differ for the different groups

• Strategy is jointly developed between the cluster coordinator and the IMO

INFORMATION MANAGEMENT- BUY-IN

Information Management

Convince partner to

share

Add value

Disseminate

quickly

Partner sees net benefit

Programmatic Response

INFORMATION MANAGEMENT – CLUSTER NEEDS AND PRODUCTS

Needs: Agreed, coherent picture of situation, risks/needsIM Products: 3/4Ws, assessment tools and forms, analysis templates, database, sitreps, maps

Needs: Agreed, coherent objectives, strategy, response planIM Products: Strategy outline/document, maps

Needs: Strategy, prioritized projects, roles and responsibilities IM Products: Sector contribution to appeal (CHAP, etc.), OPS, FTS

Needs: Coordinated, deconflicted projects; M&E of strategyIM Products: 3/4Ws, contact lists, maps, databases; sector updates to appeals

Effective and timely humanitarian actionWH

Y

16

INFORMATION MANAGEMENT

RELEVANCE

Information Management

Why is this subject covered?

Information management is one of the key enablers of the

coordination and decision-making necessary for an

efficient and effective food security response.

How does this relate to my day to day tasks?

IM tasks and products are essential for assessment and

analysis, strategy development, program review, resource

mobilization and general coordination (gap analysis, etc.)

INFORMATION MANAGEMENT