Mark Morley, Industry Marketing DirectorMark Morley, Industry Marketing Director

GXS Managed Services for SAP – Part 2GXS Managed Services for SAP – Part 2

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GXS Managed ServicesPeople, Process, and Technology

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GXS Managed Services Experience

Areas of Expertise• Infrastructure• Operations

• Implementation• Support

• Recognised as Number One Transaction Outsourcing Vendor

• Over 600 customers utilising Managed Services today

• Extensive Transformation Capabilities• Capacity to develop 10,000 maps

annually• Over 30,000 maps and 200 document

types currently in production

• Areas of Expertise:• Program management• Global network infrastructure• E-Commerce operations management• 24x7 support, visibility and alerts

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GXS Managed Services OverviewPeople, Processes, & Technology for success

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SAP Expertise -

• Significant Expertise – GXS has

worked with many companies to

integrate their SAP and B2B systems

• Extensive Experience with SAP

Integration – Financials, Supply Chain

Management, Advanced Planning and

Optimisation modules

• Connectivity Options - FTP over VPN

or SAP ALE (certified)

• IDOC status messaging – provides

immediate verification or error status

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Example SAP IDOCs Supported

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GXS SAP ALE Integration Today

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GXS SAP PI Integration Today

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How can GXS Managed Services Help?

• Ensure projects remain on time and under budget with

scalable resourcing and SAP best practices

• Achieve faster ROI from new modules and transaction

types with rapid on-boarding of trading partners

• Less risk of connectivity loss impacting manufacturing

operations with high availability architecture

• Improved data quality for 1/3 of externally originated

information via ERP firewall

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Provide a Highly Available Platform

• GXS Managed Services operates across a high, 99.95%

available, B2B infrastructure with two data centres with built

in redundancy, disaster recovery and fail-over capabilities

SAP systems need to be able to

receive information from

external trading partners on a

24/7 basis....

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Implementing Document Maps

• GXS Managed Services provides extensive any-to-any mapping

services and can provide support for many different types of

SAP IDOCs

SAP/B2B integration projects can

require numerous document maps

to be created and maintained on

an ongoing basis....

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Connectivity with SAP

• GXS Managed Services can mediate between any

communications standard and provide direct SAP connectivity

via SAP ALE and SAP PI

SAP systems need to be

connected to numerous trading

partners using many different

global connectivity standards.....

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Managing Trading Partner Communities

• GXS Managed Services provides a comprehensive community

on-boarding service to allow trading partners of any size or

technical capability to be able to connect to a B2B Platform

SAP/B2B integration projects

require fast on-boarding of

trading partners, anywhere in

the world.....

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Proactively Monitoring Data Quality

• GXS Managed Services provides proactive monitoring of all

transactions so that if a problem is detected it can be resolved

before the customer or supplier is impacted

All external data needs to be

checked for accuracy and

conformance before entering an

SAP system.....

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Program Management

• GXS Managed Services offers dedicated program managers

who monitor the progress of the SAP/B2B projects and address

any integration issues as they arise

The complex nature of SAP/B2B

integration projects requires skilled

resources to keep these projects on

schedule.....

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Provide Global Support

• GXS Managed Services offers a 24/7 multi-lingual support

service so that problems can be addressed as quickly as

possible, anywhere in the world

Today’s SAP environment’s cover

multiple plants located in many

different regions of the world.....

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For Further Information

NA – http://www.gxs.com/resources/insights/3rd_edition/

EMEA - http://www.gxsinsights.eu/3rd_edition/index.htm

NA – http://www.b2bforsap.com

EMEA - http://www.b2bforsap.co.uk

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Thank You

Phones

US: 1-800-334-2255, option 3

EMEA: +44 (0) 1932 776047

GXS web sites

US: www.gxs.com

EMEA: www.gxs.eu