gv file - how to setup remote shares - grass valley...if the remote share cannot be seen from the gv...

GV File

How to Setup Remote Shares

GV File

Version Number: 1.1 © 2019 GV of 15

Version History

Date Version Release by Reason for changes

05/10/2016 1.0 Jon Metcalf Version 1

02/01/2019 1.1 Jon Metcalf Grass Valley rebrand

Table of Contents

1. Introduction .......................................................................................................................................................................... 3

2. Configuring Remote Shares ........................................................................................................................................ 3

2.1 Select User Account ...................................................................................................................... 3

2.2 User Account ‘Log on as a service’ ............................................................................................... 4

2.3 Service Log On ............................................................................................................................. 8

2.4 Adding a Share to the Browser ................................................................................................... 11

2.5 Review......................................................................................................................................... 14

3. Trouble-shooting ............................................................................................................................................................ 15


of 15 © 2019 GV Version Number: 1.1

1. Introduction

This document explains the process to configure the use of remote shares with a GV File install on a Windows 64-bit operating system.

Important!!

In order for a GV File installation to access remote shares, the logon account for the GV File host machine (GV File Node, GV File Watcher, GV File browser) must be Administrator or a member of the administrators group, and have necessary access rights to the remote shares.

The GV File services are intentionally designed to run as Windows services. The primary benefit to software running as a service rather than an application is that the user does not need to be logged onto the machine for the software to be available. This is particularly desirable in when use in remote installations such as data centres.

2. Configuring Remote Shares

There are three GV File services that must be configured:

GV File Node

GV File Watcher

GV File Browser

The other services can be left alone as per default installation.

Note:

The GV File Node maybe being run as an ‘Application’ rather than a ‘Service’. In this case it will not be listed in the services.

So as long as the logged in account has the necessary access rights to the remote share then the GV File Node will be able to read and write to the storage.

2.1 Select User Account

Harmonize a user account and password which has Administration rights for the GV File host and all remote

shares with the appropriate access rights.

This example uses the account Administrator. However it would usually be another account that is one of

the “allowed users” on the remote shares/storage, which is dictated by internal IT department.

Note that it can be another account but that account must be part of the same Administrators group as the GV File Server and ideally an account where the password does not expire.

GV File


2.2 User Account ‘Log on as a Service’

On the host machine running the GV File services, it is necessary to configure the Administration account to be allowed to Log on as a Service.

On the GV File host machine:

1. Open the Control Panel/All Control Panel Items and select Administrative Tools

The panel will now display the Administrative Tools available:

2. In the list now displayed, navigate to Local Security Policy:

Select Local Security Policy

Select

Select



3. The Local Security Policy window will now be displayed.

In the left pane, expand the Local Policies tree by clicking on the adjacent arrow.

4. The Local Policy tree will now be displayed.

Select User Rights Assignment. This will display the list of policies:

Expand

Select

GV File


6. Scroll down to Log on as a service, and select it.

7. The Log on as a service Properties window will now open:

Select Add User or Group…

8. A new window will appear called Select Users or Groups:

For this example, the User name Administrator is to be added

Select



Enter the name of the User.

In this example the name Administrator is entered.

Click OK and confirm that the User has been added:

Confirm User added

GV File


2.3 Service Log On

Now it is necessary to configure the Log On parameters for each of the GV File services:

1. Open the Control Panel/All Control Panel Items and select Administrative Tools

2. Select Services from the list now displayed:

A list of local Services will now be displayed:

3. Scroll down the list of GV File Services and locate the GV File Services:

Select

GV File Services



4. Locate the GV File Browser Service and right click on it. A sub-menu will appear.

Select Properties and the GV File Browser Properties (Local Computer) will appear.

5. Select the Log On tab.

Select the check box This account and enter the logon account and password.

GV File


In this example the details of account Administrator have been entered

Click Apply to complete the configuration.

6. Repeat parts 3 to 5 above for the GV File Services:

GV File Node

GV File Watcher

Restart each Service after configuration to complete the process.

Restart Services



2.4 Adding a Share to the Browser

In the GV File Client:

1. Click on the System icon.

The GV File System Management will open:

2. In the pane on the left hand side, click on the Local Browser (in this example this has been called GV File

Browser). This will bring up the GV File Browser on the right hand side:

Note: If the GV File Browser has been installed as per the Installation Guide, it will appear in the System Management window as Local Browser. However, an alternative name could have been used in which case the GV File Browser will appear by that alternative name in the System Management window.

Select

Select

GV File


3. In the GV File Browser pane, select Configuration.

The view will change:

4. To add share location:

Consider a folder called: Animations that exists on a remote server.

It is desired that this folder can be accessed via the GV File Browser.

5. In the Browser Configuration tab, select the next name location in the table:

Enter the name of the new share location. In this example: Animations

Note: The name entered must not contain special characters such as: - , . ( ) # ; : / < >

In this example the Browser has been previously configured with several Share locations

Select the next

name location in

the table

Enter the Share

name



6. In the Path location, enter the path to the folder being added, in this example: //172.19.77.100/Animations

The path to the remote share includes the IP Address of the remote Server where the Folder is located.

Select next ‘path’

location in the

table.

Enter the ‘path’

location in the

table

GV File


2.5 Review

Run a quick test to see if the service can access the remote storage.

Test the Remote Share:

In the Create a new job window, click the Source file browse button to search for files.

The remote share should be visible in the left hand pane of the Select File window.

Click on the remote share and confirm the files within are visible.

Select

Select Remote Share

Available files in the

Remote Share



3. Trouble-shooting

If the Remote Share cannot be seen from the GV File Client, check the following:

1. Confirm that the Logon properties of the Remote Share are harmonised with the GV File Host machine.

2. Confirm that the folder on the Remote Share that is being browsed to, has been configured with the appropriate sharing access rights.

3. Confirm that the host machine where the Remote Share is located, is contactable from the GV File host

machine (try pinging it).

gv file - how to setup remote shares - grass valley...if the remote share cannot be seen from the gv...

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