guide on using connections-manual

8/9/2019 Guide on using Connections-manual

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How to Use Social to Manage Your Team

Changing the WAY we workto accelerate our teamsto accelerate IBM in the marketplace


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Purpose:Help you get started using social tools tomanage your teams

Why?The more we all use Connections,the more impact we can all drive


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Table of Contents

Being Open: What Its All About ...............

The Big Picture: Connections Overview ....

Start: Setting up our Social ......

The Toolbo!: The Tools to Accelerate our Tea" ...

#a$%to%#a$: &ow to 'anage it All ........

Section 1

Section 2

Section 3

Section 4

Section 5


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Section 1Being Open:What Its All About


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Being Open: What Its All About

What is Social Business?

Social business ( Open Business )*uis Suare+,

Open interaction- scales through participation- connecteness

Social business is a wa$ o/ wor0ing

1etwor0e- open collaboration- sharabilit$- "e"ber le


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Why is this important?

Creates value /or IB'ers- /or Clients- /or Partners

2our value will not be what $ou 0now- but what $ou share3 4

Social is a "ar0et i//erentiator

'ultiplier e//ect )leveraging our 5s- our si+e,

Its not a li/t- its a co"plete shi/t People riven trans/or"ation in new age age o/ connection

4 )6inni 7o"ett$- Council o/ 8oreign 7elations- 'ar 9 ;


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Yesteray

Close

Scarcit$ e//ect

>"ail )inbo! /ull ( "ail ?ail,

S"all close tea"s

#uplication o/ wor0

7einventing the wheelSe@uential processes

Stu// on $our

nowlege rain

Co"puter ies- wor0 lost

Toay

Open

'ultiplier e//ect

Connections ) less >"ail,

#ialog- sharing- insights

Open e!tene tea"s

7euse o/ e!isting wor01onlinear processes

7esources in the clou

nowlege retain

Co"puter ies- nothing lost

A shift !not an a" # its a change in $OW %e %or&


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This all seems too much for me'(

)y a*ice:

#ont go into Social- grow into Social

Start s"all- start si"ple- an buil "o"entu"


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Section 2

The Big Picture:Connections Overview


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The Big +icture: Connections O*er*ie%

Connections # comprehensi*e connecteness


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What can you o %ith your team?

Share an ?ointl$ eit /iles

'anage tea" pro?ects

Brainstor" with $our tea"

Share use/ul an i"portant lin0sCollaborate on ocu"ents

Centrali+e eucation an training

Share opinions an rive though leaership

*everage e!tene 2tea"3 0nowlege across IB'Dse what other tea"s have alrea$ create

Achieve align"ent an /ocus aroun ob?ectives

all /ro" an$ internet evice )laptop or "obile,

TIP: Start with activitiesto "anage pro?ects.


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http:,,%-.connections(ibm(com

)use $our intranet log%in,

Dse the "ain connections "enus to navigate aroun

$o% o I get on Connections?

TIP: 'a0e the lin0 above a"ain boo0"ar0.


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Im follo%ing:

Eiew upates /or people things $ou are /ollowing ) responses to $ou,

Status /pates:

Eiew status upates /ro" $our networ0

)y 0otifications:

Eiew upates co""ents relate to $our content $our noti/ications

Action 1e2uire:

Eiew ite"s that re@uire $our response )li0e To #o ite"s in Activities,

$o% o I 3follo% my team?

Dse F&o"e as $our ashboar

TIP: Buil habit o/

scanning these G.


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Where o I %or& 3social %ith my team?

Community 4escriptionH su""ari+e purpose /ocus o/ co""unit$

BlogH share opinions- lea with insights- provie guiance

Acti*itiesH "anage pro?ects

5ilesH uploa- centrali+e- ?ointl$ eit- share assets

Boo&mar&sH share i"portant lin0s

Wi&isH ?ointl$ buil eit Fht"l pages

5orumsH openl$ engage- iscuss an share ieas on topics

SubcommunitiesH buil out sub categories o/ specialt$ /ocus

Dse the tools in Co""unities

TIP: #e/ine clear goals an

/ocus in #escription.


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Section 3

Starting Out:Getting Setup


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Starting Out: 6et Setup

Where o I start?

ST7+ 8

A $our tea" to $our networ0

A $our Fe!tene group to $our networ0

8ollow senior e!ecs )Ji" Corgel- 6inni-.,

A tags /or $our e!pertiseA $our 0e$ lin0s )twitter- blog- tea" co""unit$,

Post upates on what $ou are wor0ing on

Setup $our Pro/ile

TIP: 8or Status Dpates how

can $ou help people.


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Starting Out: 6et Setup

Then %hat?

ST7+ 9

6o to Co""unities Clic0 2Start A Co""unit$3 Button

8ill out /or"- clic0 Save )Dse 27estricte3 /or wor0ing tea" Co""unities,

A $our irect tea" as "e"bers

Clic0 2Co""unit$ Actions3- 2Custo"i+e3 to a wigets

7eco""en starting with Blog- Activities- 8iles- Boo0"ar0s- 8oru"s

Start aing content )we will etail each wiget in Toolbo! section,

To a aitional wor0ing "e"bers- clic0 'e"bers in le/t colu"n

A Tags to "a0e /inable

Setup a Tea" Co""unit$ as $our tea"s social hub

TIP: Call on I#7 Social

A"bassaor i/ nee help


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Section 4

Toolbox:The Tools to AccelerateYour Team


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Toolbo: The Tools to Accelerate Your Team

$o% o I create a Community 4escription?

W$70 TO /S7 T$IS TOO;:

To escribe the goals an /ocus /or the co""unit$

6o to $our tea" co""unit$Clic0 2Co""unit$ Actions3- 2>it Co""unit$3

Clic0 2Dploa Co""unit$ I"age3 to a a co""unit$ icon

In the escription area- eitpaste content

- A lin0s

- A i"ages

- Dse 7ich Te!t /or"atting

- Can paste &T'* /ro" another &T'* eitor


7amples:

#etail goals

#escribe purpose o/ co""unit$

Dse graphics to create "enu

Clic0 Co""unities on "ain "enu

to see all 0ins

o/ e!a"ples an

goo practices

TIP: See this blog post /orhow to a graphics in table la$out
https://w3-connections.ibm.com/blogs/3692e491-743d-45e5-acf8-26853dba5a10/entry/how_to_build_graphical_html_content_like_a_pro_in_10_steps?lang=en_ushttps://w3-connections.ibm.com/blogs/3692e491-743d-45e5-acf8-26853dba5a10/entry/how_to_build_graphical_html_content_like_a_pro_in_10_steps?lang=en_us


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SOCIAL i


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$o% o I create a Blog?


Dse a 2Blog3 to share guiance insights /or tea"

6o to $our tea" co""unit$Scroll to Blogs

Clic0 2Create Blog >ntr$3

>nter title an content )rich te!t,- a relevant tags

I/ $ou 0now &T'*- $ou can cop$ an paste into 2&T'* Eiew3

Save

Option: clic0 on a blog post- at botto"- clic0 2'ore Actions3- 21oti/$ Others3


7amples:Share a 2&ow To3

6uiance on 0e$ initiative

Perspectives on strateg$

Sharing a success stor$

Clic0 Apps- Blogs

/or all 0ins o/

e!a"ples

TIP: &ighlight $our blog post with astatus upate. Inclue lin0.

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$o% o I create a 5orum?


Dse a 28oru"3 as an online iscussion boar

6o to $our tea" co""unit$Scroll to 8oru"s

Clic0 2Start a Topic3

>nter Title /or iscussion

A an attach"ent i/ appropriate

Clic0 27epl$ to this Topic3 to co""ent on the overall topic )title,

Clic0 27epl$3 uner a speci/ic co""ent- to co""ent on that speci/ic point


7amples:Tea" brainstor"ing

#ebate a topic

Share tea" thoughts on topic

Clic0 Apps- 8oru"s

/or all 0ins o/

e!a"ples

TIP: Dse a 8oru" to pre%iscuss atopic be/ore a tea" call

SOCIAL i


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$o% o I a Boo&mar&s?


Dse 2Boo0"ar03 to share 0e$ lin0s with $our tea"

6o to $our tea" co""unit$

Scroll to Boo0"ar0s

Clic0 2A a Boo0"ar03

>nter D7* an 1a"e

8or persistent lin0s $ou want to highlight- clic0 2A to I"portant Boo0"ar0s3

7amples:Point to I#7 WW Co""unit$

Point to 6et Social in I#7

&ighlight 0e$ training

Clic0 Apps- Boo0"ar0s

/or all 0ins o/

e!a"ples

TIP: eep 1a"es short to preventwrapping in I"portant list

SOCIAL i


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$o% o I create a Wi&i?


Dse 2Wi0i3 to create Fht"l pages that tea" can eit


Scroll to Boo0"ar0s

Clic0 2Create a Wi0i Page3

A page na"e an content

To create a subpage- go to wi0i pg- clic0 2Page Actions3- select 2Create Chil3

I/ $ou see wi0i esign $ou li0e- cop$ whole thing- create new wi0i page- paste

7amples:Create repositor$ o/ collateral

Asse"ble lin0s an content to < pg

Create a co""unit$ newsletter

Clic0 Apps- Wi0is

/or all 0ins o/

e!a"ples

TIP: As e!a"ple o/ wi0i page-Chec0 out Ji" Corgels Corner

SOCIAL ize
https://w3-connections.ibm.com/wikis/home?lang=en-ushttps://w3-connections.ibm.com/wikis/home?lang=en-us


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$o% o I uploa 5iles?


Dse 28iles3 to share ocu"ents with tea" without

sening as attach"ent in e"ail


Scroll to 8iles )to uploa to $our co""unit$,

Or go to Apps8iles )to uploa to $our pro/ile,

Clic0 2Dploa a 8ile3

Input Title Tags

Choose who $ou want to share it with )no one- public- private,

Choose whether or not people can eit or ?ust rea

0otes:

Dploa /ro" Pro/ile: onl$ $ou eit

Dploa in Co""unit$: open eit

Set i/ others can share /ile

Dploa once- post ever$where

K;;'B li"it

8olers to organi+e

Clic0 Apps- 8iles /or

e!a"ples

TIP: 2Pin3 a /ile to 0eep it at thetop o/ the list o/ /iles

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)ore etails on 5iles

5I;7 )A0A67)70T TI+S:

'ain /eatures to "anage $our /iles an /olers

+inne 5iles: priorit$ /iles $ou pin to 0eep at top o/ /ile list

)y 5iles: 8iles $ou have uploae

Share With )e: Private /iles share irectl$ with $ou

Share By )e: Private /iles $ou have share with iniviuals

Community 5iles: 8iles /ro" Co""unities $ou are "e"ber o/

5O1 BI6 5I;7S

Dse the IB' 'eia *ibrar$ to

store /iles- an ?ust lin0 to the"

TIPS:

8or each /ile- use Tags to "a0e the" /inable

I/ $ou have lots o/ /iles- use /olers to organi+e

Perioicall$ elete ol /iles to "anage $our K;;'B

SOCIAL ize
http://w3.tap.ibm.com/medialibrary/indexhttp://w3.tap.ibm.com/medialibrary/index


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)ore etails on 5iles

I0SI6$TS O0 T$7 5I;7


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Section 5

Day-to-Day:How to Manage it All

SOCIAL ize


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4ay.to.4ay: $o% To )anage It All

This all seems li&e more %or&'(

)y a*ice:

7e"e"ber- its a shi/t a change in how we wor0

>"ail less- use Connections "ore

I/ $ou are not use to it stic0 with it H its actuall$ prett$ eas$

I/ $ou tr$ it $ou will start to have ah ha "o"ents on value

Start with s"all steps an buil "o"entu"

SOCIAL-ize


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$o% to get starte

Steps to success in %or&ing 3social %ith your team:


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Tip >8 . 5ollo%@ a Community

8or Co""unities $ou belong to- go to

the Co""unit$ an clic0 28ollow this

Co""unit$3 to

inclue upates /ro" that co""unit$

in

$our ail$ e"ail upate

$our &o"e page Status Dpates

SOCIAL-ize


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Tip >9 . Setup your aily Connections upate

Setup a ail$ e"ail su""ar$ to easil$ scan Connections

6o to $our 2Settings3 Set $our ail$ 21oti/ication38 9

SOCIAL-ize


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Tip >- # /se you $ome

Dse 2&o"e3 to /ollow Status- Activit$- Co""unit$- Blog- etc. upates

Im follo%ing:

Eiew upates /or people things $ou are /ollowing ) responses to $ou,

Status /pates:

Eiew status upates /ro" $our networ0

)y 0otifications:

Eiew upates co""ents relate to $our content $our noti/ications

Action 1e2uire:

Eiew ite"s that re@uire $our response )li0e To #o ite"s in Activities,

SOCIAL-ize


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Tip > # $o% to Search Connections

6o to 2Avance Search3 Dse Tags- e$wors- 1a"es to /in content on Connections8 9

SOCIAL-ize


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Summariing the toolbo for )anagers

Is collaboration critical to $our tea"s success &ow o $ou /oster the 0in o/ openco""unication on $our tea" that encourages in/or"ation sharing- learning- partneringon pro?ects- brea0through thin0ing

Communities

#o $ou ever nee to /in e!perts outsie o/ $our tea" in orer to be success/ul on apro?ect or with a client

+rofiles

#o $ou loo0 /or places where $our tea"s critical s0ills can be put to use Isnetwor0ing with other tea"s in IB' i"portant to $our personal success #o $ou want

a better wa$ to sta$ current on whats happening in $our networ0

$omepage

)icro.blogging

#o $ou want a wa$ to "anage pro?ects- assign tas0s an ue ates an get an overallview o/ the pro?ects status H in real%ti"e

Acti*ities

#o $ou nee to "ore easil$ co""unicate $our strateg$ an priorities with $our tea" inan open space where the$ can respon an co""unicate with one another as well

Blogs

&as $our e"ail inbo! beco"e a prouctivit$ rain /ille with an un"anageable nu"bero/ notes an large attach"ents &ave $ou been in e"ail ?ail in the last L "onths

5iles

#o $ou want to /oster creativit$- collaboration an best practice sharing on $our tea" 5orums

#o $ou nee to co%create web ocu"ents or curate online "aterial Wi&is

#o $ou want to share valuable web lin0s /or others to use Boo&mar&s

#o $ou struggle to share in/or"ation an sta$ current when $ou are traveling or cantbe attache to the networ0

)obile IB)Connections

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