gtm solutions - handout webinar feb 2015 jussara nunes p and sjaak pappe
TRANSCRIPT
Linking professionals to success
Global Talent
Management
Solutions
A burden, nice to have or
essential for the survival of each
company?
The Expert in Intercultural Management and Organisational Culture 2
Your webinar facilitators
Jussara Pereira de Souza Sjaak Pappe
The Expert in Intercultural Management and Organisational Culture 3
• Your new venture in China needs a manager, and you have
a few candidates who have a proven managerial track
record in their own countries.
• You need 10 electro technical engineers and you cannot find
them in your own country, but you can in India.
• Your globalization is about to happen and your talents are
mono-cultural but need to be prepared to be multi-culturally
effective.
What if
The Expert in Intercultural Management and Organisational Culture 4
This webinar will give you
an overview of the latest
Global Talent Management Solutions
The Expert in Intercultural Management and Organisational Culture
The agenda for today
1. What if…..
2. Two reasons for global talent management solutions:
1. Demographic developments
2. Cultural diversity
3. So, why global talent management solutions (‘GTMS’)?
4. Intercultural assessment/-development centres
5. Worst case scenarios and best practices
6. Our mission, team and our clients
7. Summary
8. Questions & Answers
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The Expert in Intercultural Management and Organisational Culture
The agenda for today
1. What if…..
2. Two reasons for global talent management solutions:
1. Demographic developments
2. Cultural diversity
3. So, why global talent management solutions (‘GTMS’)?
4. Global Talent Management defined
5. Intercultural assessment/-development centres
6. Worst case scenarios and best practices
7. Our mission, team and clients
8. Summary
9. Questions & Answers
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The Expert in Intercultural Management and Organisational Culture
Why Global Talent Management Strategies?
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The Expert in Intercultural Management and Organisational Culture
Where are the talents for new industries?
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The Expert in Intercultural Management and Organisational Culture 9
Consequences
• Shrinkage and shift in working
populations
• Talents might need to be recruited around
the world
• Talents need to work without borders
• Increasingly multicultural workforces
• Demographic developments
on different continents
• More mobility but shorter assignments,
from 4 years to 18 months
• Cost of staff turnover
The Expert in Intercultural Management and Organisational Culture
Talent
Find, train, retain.
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Retain talent: The Costs
# Employees Average salary % TurnoverCost of turnover
as % of salaryAnnual cost of turnover
100 US$100.000 5% 150% US$ 750.000
500 US$100.000 5% 150% US$ 3.750.000
1.000 US$100.000 5% 150% US$ 7.500.000
5.000 US$100.000 5% 150% US$ 37.500.000
10.000 US$100.000 5% 150% US$ 75.000.000
The Expert in Intercultural Management and Organisational Culture
The agenda for today
1. What if…..
2. Two reasons for global talent management solutions:
1. Demographic developments
2. Cultural diversity
3. So, why global talent management solutions (‘GTMS’)?
4. Global Talent Management defined
5. Intercultural assessment/-development centres
6. Worst case scenarios and best practices
7. Our mission, team and clients
8. Summary
9. Questions & Answers
11
The Expert in Intercultural Management and Organisational Culture 12
Manager's role varies across culturesSource : André Laurent, INSEAD Research
20 30 40 50 6010 70 80 % Percentage in agreement
Great Britain
SwedenNetherlands
USADenmark
Switzerland
Belgium
Germany
France
Italy
Indonesia
Japan
Question from a
management survey:
“It is important for a
manager to have at hand
precise answers to most
of the questions that his
subordinates may raise
about their work”
121718
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27
38
44
46
53
66
73
78
The Expert in Intercultural Management and Organisational Culture
Cultural diversity can be a strength
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The Expert in Intercultural Management and Organisational Culture 14
The Expert in Intercultural Management and Organisational Culture
Dutch + Germans working together?
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The Expert in Intercultural Management and Organisational Culture
The Netherlands, Scandinavia
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The Expert in Intercultural Management and Organisational Culture
Germany, Switzerland
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The Expert in Intercultural Management and Organisational Culture
Synergies between Dutch and Germans on
e.g. Innovation
Consensus
Networking
Own shop
Structure
Expertise
Order
NL: All stakeholders
contribute and accept the idea
GER: Principles will be clear
before action
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The Expert in Intercultural Management and Organisational Culture
The agenda for today
1. What if…..
2. Two reasons for global talent management solutions:
1. Demographic developments
2. Cultural diversity
3. So, why global talent management solutions (‘GTMS’)?
4. Intercultural assessment/-development centres
5. Worst case scenarios and best practices
6. Our mission, team and clients
7. Summary
8. Questions & Answers
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The Expert in Intercultural Management and Organisational Culture
Where are Global Talent
Management Strategies needed?
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Team Building
The Expert in Intercultural Management and Organisational Culture
The agenda for today
1. What if…..
2. Two reasons for global talent management solutions:
1. Demographic developments
2. Cultural diversity
3. So, why global talent management solutions (‘GTMS’)?
4. Intercultural assessment/-development centres
5. Worst case scenarios and best practices
6. Our mission, team and clients
7. Questions & Answers
21
The Expert in Intercultural Management and Organisational Culture 22
• Your new venture in China needs a manager
and you have a few candidates who have a
proven managerial track record in their own
countries.
The Expert in Intercultural Management and Organisational Culture
Develop Intercultural Competencies
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The Expert in Intercultural Management and Organisational Culture
Develop Intercultural Competencies
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The Expert in Intercultural Management and Organisational Culture
Develop Intercultural Competencies
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The Expert in Intercultural Management and Organisational Culture
Develop Intercultural Competencies
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The Expert in Intercultural Management and Organisational Culture
Assessment and Development Centre
+ Country Culture Briefings
• Cognitive Ability (Thinking Style)
• Behavioural Traits
• Professional Interests
• Competencies
Online and face to face
assessment
• Practical Assignments
• Language Skills
• Structured Interview
• Role Play
• Culture Compass – Cultural Values Profile
• PXT Profile
• IRC – Intercultural Readiness
• OCTF – Org./Team Culture Fit
Functional and intercultural assessment
• Advice to candidate
• Advice to management
Reporting & follow-up
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Intake by the client
The Expert in Intercultural Management and Organisational Culture 28
The Expert in Intercultural Management and Organisational Culture
The agenda for today
1. What if…..
2. Two reasons for global talent management solutions:
1. Demographic developments
2. Cultural diversity
3. So, why global talent management solutions (‘GTMS’)?
4. Intercultural assessment/-development centres
5. Worst case scenarios and best practices
6. Our mission, team and clients
7. Questions & Answers
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The Expert in Intercultural Management and Organisational Culture 30
Multinationals: Worst case GTM scenario’s
• Successful managers: victims of their own success
• Focus on technical skills
• Status of ‘the high potential’
• Favouring certain candidates
• Ex-pat status: high costs
• Talented people are on their own
• Talent officers un-aligned with daily practices
The Expert in Intercultural Management and Organisational Culture 31
Multinationals: Best GTM practices
• Mobility and duration fits with strategy: local vs. expat
vs. in/external employee
• Multiple experience abroad: think global, act local
• Assess employee’s global potential not technical skills
• Talent development = top + manager + yourself
• Consider family situation
• Invest in extra employees + learning jobs
• Learn best practices also outside
own industry
The Expert in Intercultural Management and Organisational Culture
Follow-up solutions
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The Expert in Intercultural Management and Organisational Culture
The agenda for today
1. What if…..
2. Two reasons for global talent management solutions:
1. Demographic developments
2. Cultural diversity
3. So, why global talent management solutions (‘GTMS’)?
4. Intercultural assessment/-development centres
5. Worst case scenarios and best practices
6. Our mission, team and clients
7. Summary
8. Questions & Answers
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The Expert in Intercultural Management and Organisational Culture
Itim International’s mission for global talent
management:
Helping clients develop
global talent management
strategies
that will accelerate navigating from
worldwide presence to true global
effectiveness
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The Expert in Intercultural Management and Organisational Culture 35
Our Multicultural Global Talent Management Team
The Expert in Intercultural Management and Organisational Culture 36
Selected Clients on GTM
The Expert in Intercultural Management and Organisational Culture
The agenda for today
1. What if…..
2. Two reasons for global talent management solutions:
1. Demographic developments
2. Cultural diversity
3. So, why global talent management solutions (‘GTMS’)?
4. What is GTM and where do we use it for?
5. What are intercultural assessment/-development centres?
6. Our mission, team and our clients
7. Summary
8. Questions & Answers
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The Expert in Intercultural Management and Organisational Culture
Summary: latest global talent management solutions
• Demographic developments and cultural diversity
• Balancing corporate culture and functional diversity
• To measure is to know: IA/DC’s
• Global talent management strategies = Business survival
• Responsive to change!
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Survival of the
fittest:
Responsive to
change
The Expert in Intercultural Management and Organisational Culture 39
The Expert in Intercultural Management and Organisational Culture
Thank you!
Do The Culture Compass: send an email
Read the Article:http://blog.readytomanage.com/is-an-individuals-fit-with-an-organizational-culture-just-as-important-as-with-the-job/
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Linking professionals to success
Contact:
Sjaak PappeLeimuiderdijk 297,
2154 MR Burgerveen, The Netherlands
Email: [email protected]
Telephone: +31 172 50 7933
Mobile: +31 6 21 893 843
Skype: sjaakpappe
Website: www.itim.org