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GS1 Industry & Standards Event 2018 10-14 September 2018 – Dublin, Ireland Transforming business together Session: Consumer IoT: Advancing the work with industry Time: 1600-1700, 10 September Who may attend: Everyone!!! Speakers: Gena Morgan & Kevin Stark

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Page 1: GS1 Industry & Standards Event 2018 10-14 September 2018 ... · •Opportunity to add C-IoT value to products (beyond just C-IoT enabled products) Solution Partners ... Gena Morgan

GS1 Industry & Standards Event 201810-14 September 2018 – Dublin, IrelandTransforming business together

Session: Consumer IoT: Advancing the work with industry

Time: 1600-1700, 10 September

Who may attend: Everyone!!!

Speakers: Gena Morgan & Kevin Stark

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© GS1 2018

Anti-trust caution

• GS1 operates under the GS1 anti-trust caution. Strict compliance with anti-trust laws is

and always has been the policy of GS1.

• The best way to avoid problems is to remember that the purpose of the group is to

enhance the ability of all industry members to compete more efficiently.

• This means:

- There shall be no discussion of prices, allocation of customers, or products, boycotts,

refusals to deal, or market share.

- If any participant believes the group is drifting toward impermissible discussion, the topic shall be

tabled until the opinion of counsel can be obtained.

• The full anti-trust caution is available via the link below, if you would like to read it in its entirety:

http://www.gs1.org/gs1-anti-trust-caution.

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© GS1 2018

Agenda & Goals

• Take you on the journey of our Consumer IoT (C-IoT) exploration…

• What we (GS1 GO & GS1 US) started last year & what you’ve heard from us

- How has our definition of C-IoT evolved?

- What is the journey in understanding the architecture?

- Getting more granular with use cases…

- Defining next steps along the way…

• What comes next…

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© GS1 2018

But First….

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© GS1 2018

This isn’t the future I was promised…

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© GS1 2018 6

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© GS1 2018

GS1 “Consumer IoT” Innovation Initiative

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Consumers are changing the ways in which they

interact with retailers, brands and products—

both in the physical world and online.

IoT platforms are at the center of this change—

helping consumers integrate products and

devices into their daily lives.

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© GS1 2018

C-IoT applications for consumers can help a mother manage her infant’s nutrition needs…

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© GS1 2018

Simplified C-IoT Architecture

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Device / Object Discovery

Physical ObjectData

Carrier(Gen2 / Wifi, Bluetooth, barcode)

Service Discovery

ServicesServicesServices

Service

IoT Device(phone, Digital

Assistant, Smart

Home Hub)

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© GS1 2018

Big questions remained…

• What role does “Identity” play?

• Who owns the data (MY data)?

- Privacy

- Choice

- Right to be “forgotten”

- What does ownership even mean anymore?

• What are the key use cases for industry that help define C-IoT?

- And what will happen when we get MORE industry players involved?

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© GS1 2018 11

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© GS1 2018

Many objects, smart devices,

machines, consumers,

patients, and services being

increasingly connected to

solve problems in new and

more effective ways

Consumer IoT

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© GS1 2018

Core Concepts in IoT Architecture

Device Discovery

ServicesService

Discovery

Identity Data ModelMessaging Authorization

• Devices and

services need

consistent

verifiable

identities

• Communication

between devices

need a plethora

of messaging

protocols suitable

for the devices

• Devices must be

authorized to access

devices and services

to protect users.

• Data exchange may

need common

formats so the

devices and interpret

and use the

services/data of other

devices.

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© GS1 2018

Core Concepts

Identity

Authentication: identify the source of service and discovery requests

Uniqueness: must be able to singularly identify objects for interoperability

Messaging

Flexibility: to support different transports

Data Protections: transport must secure data from malicious use

Authorization

Ownership: object owner rights are special in IoT

Permissions: granting permission for devices to act on our behalf

Data Model

Encoding: how to encode data

Dictionary: add meaning to common data

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© GS1 2018

Value Proposition for All

Consumers• Enable integration of their IoT devices and products for new experiences (auto-replenish)

• Ensure consumers are in direct control of their information, actions, and devices

Retailers• Create new channels to the consumer (i.e., product replenishment) through IoT devices

• Create new business models and services to meet customised consumer behaviours

Brands• Richer data on ways consumers use their products and integrate them with other devices

• Opportunity to add C-IoT value to products (beyond just C-IoT enabled products)

Solution Partners

• Improved IoT platform interoperability through new identification solutions

• New Apps and integrated services created from new interoperability standards

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© GS1 2018

Potential Use CasesProduct Authentication

Digital ownership transfer of a product to a consumer from a brand/manufacturer

Product Provenance, Tracking, and History

Consumer verification of item history (both from the brand and from previous

consumer owners)

Replenishment/Home Purchase

Seamless integration of smart home devices, the products, and user preferences

for payment, shipping, and fulfillment is needed

Autonomous Delivery

Creating opportunities for autonomous delivery of products directly to the consumer

(in their home, at work, in their seat at the stadium, into their moving car, etc…)

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© GS1 2018

Next Steps for 2018

• Vet our thesis with industry:• The business/consumer benefits that we identified

• The use cases/functions that we identified

• The reference architecture

• Strengthen our community and cultivate interest in

pilot next steps

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© GS1 2018 18

Collaborating with Industry

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© GS1 2018

GS1 Consumer IoT (C-IoT) Mission

Enable a seamless consumer experience

for individuals and their IoT devices

Shopping, brand interaction, purchase, and more!

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© GS1 2018

The Objectives for Seamless Consumer Experience

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1. Enable retailers/brands/service providers to ask for information from consumers and their devices/objects

- Preferences, sensor data, personal data, location, history, etc.

2. Enable consumers to ask for information from retailers/brands/service providers

- Product info, pricing, availability, shipping, warranty, etc.

3. Enable payment between a consumer/device and a retailer/brand/service provider

4. General value-added services attached to identities

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© GS1 2018

Architecture Components

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Web-Accessible Services

• Query/NTF

• Own

• Shop

• Visibility

• Buy

• Preferences

• Sensor

• Genuine

• Location

Consumer-Enabled Data Carriers

• Bluetooth

• RFID

• NFC

• Barcodes

• QR Codes

• Other

Web-Enabled Digital Identity

• Objects

• People

• Brands

• Retail

• Other

Consumer-Focused Data Model

• Attributes

• Relationships

• Vocabulary

AccessingConnecting to Utilizing

Authorization Authentication Access Control

Protected by

Purchase Digital

Payment

Supporting

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© GS1 2018

Requirements to achieve this vision…

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To do these things you need:

1. Trusted identity for things, places, people, retailers, and brands

2. Serialized data carriers to identify physical objects that map to their digital data

3. Standardized Data Sharing

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© GS1 2018

Accelerated Engagement with Industry

• Face-to-face workshops held in June and August (US)

• Mapping focused scenarios against architecture components

- Provenance & Chain of Custody

- Consumer Experience

- Product Delivery – Dynamic Delivery

• Understanding the data models

- What data is required, what gaps exist

• Developing Ideas for Potential Proof of Concept

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© GS1 2018

Use Case Analysis – Deep Dive

Provenance, Chain of Custody, Product Information – Key take aways

Product Provenance, certification information and chain of custody – Coffee Beans

• PRODUCT IDENTIFICATION: Fundamental requirement to move identification of

products to a more granular level

• PRODUCT MARKING & DATA CAPTURE: There will be multiple data capture

technologies.

• A FOCUS ON UPSTREAM REQUIRED: There will be an increasing need to push

upstream in supply chains for greater visibility, as consumer demands for

transparency are changing how companies define “good enough’ with respect to

investments in standards and technology for visibility.

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© GS1 2018

Use Case Analysis – Deep Dive

Provenance, Chain of Custody, Product Information – Key take aways

• TRANSFORMATIONS ARE IMPORTANT We need to ensure our data model for

event information considers the relationship between inputs/outputs and continuous

process.

• AUTHORITATIVE ATTESTATIONS ARE IMPORTANT A future ecosystem/system

of standards will need to address who can authoritatively attest to things like facts

about a product/person/device, certifications and events

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© GS1 2018

Use Case Analysis – Deep Dive

Consumer Experience - Key Takeaways

• INTEROPERABILITY OF IDENTIFICATION SCHEMES when the use case

includes the need to identify a product, a device, a services and a person *will*

be required.

• IDENTIFICATION/DEFINITION OF SERVICES Definition of what a product

“can do” and perhaps a discovery of those services – may require standards

• REGISTRATION OF PRODUCT OWNERSHIP will be required.

• QUERY INVENTORY, PLACE AN ORDER & PURCHASE are important

components and standards for these transactions may be a requirement.

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© GS1 2018

Use Case Analysis – Deep Dive

Product Delivery - Dynamic Location

• DESCRIPTION OF LOCATION Standardize the dynamic description of location for

delivery and mapping location data to a location “key” - GLN or otherwise

• DATA MODEL FOR ATTRIBUTES of a delivery point time of day it can be delivered

to, size of delivery point if something other than an address or a person, etc

• KEY ACCESS standardize access to delivery points that require entry

• DELEGATION OF AUTHORITY for delivery – if to a specific person not tied to an

address

• REAL TIME DIALOGUE during delivery. This was debated as some saw it not

important at all

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© GS1 2018

Next Steps in the Program

• Continue to evolve use cases/architecture components from the workshops

• Determine what standards/technologies are required and conduct a

landscape analysis on what exists and what remains a gap and present back to

the group

• Conceptualize, Scope and Plan a POC that will focus on the foundational

pieces required for advanced C-IoT scenarios.

- Provenance & Chain of Custody

- Utilising Digital Link standard to arrive at data

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© GS1 2018

Q&A – please give us your feedback!!!

For every session you attend,

complete the short survey in

the Event App to let us know

how we did

1. On the menu, click Programme, find the session

2. Click to open the session

3. Click to complete the survey

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© GS1 2018

Kevin Stark [email protected]

Gena Morgan [email protected]

Thank you!

www.gs1.org