grubbs teams and digital collaboration pmc2012
TRANSCRIPT
Digitally Collaborating with Multi-center TeamsRodney GrubbsNASA DTV Program Manager
Rodney Grubbs MSFC EO502
Work Together
Collaborate—Verb
To work with another or others on a join project
Latin words “together” & “labor”
Rodney Grubbs MSFC EO503
Context for this discussion
On-line digi-collaboration for multi-center teams, projects and working groups
Internal NASA collaboration
Solving problems and getting real work done
Dialogue, knowledge capture and sharing
An adhoc interactive collaboration networkLike being able to have those sidebar discussions that are so fruitful at meetings, but on your own time, and you can choose when to engage or when to just drop in and listen
Not discussing public social media like Twitter, Facebook, Google +, Linkedin and so on
Not discussing instant messaging, desktop video teleconferencing, desktop sharing, or using Google Voice or Skype to make a phone call
Rodney Grubbs MSFC EO504
Typical Multi-center Team
Includes civil servants and contractors & may include members from “non-center” centers like STScI
Team’s power and usefulness comes from frequent information sharing and asking for help
Some content can be very esoteric to small sub-sets of the larger group
Everyone has other “day jobs” and need flexibility to engage with the team
Rodney Grubbs MSFC EO505
Key Collaboration Toolsets
Shared documents
Blogs & Comments
Announcements
Calendar
Discussions
Real-time notifications
Links
Images
Rodney Grubbs MSFC EO506
Core Functional Features
Team members won’t go to multiple web sites to keep up with activities & discussions
One site to to rule them all, One site to find them, One site to bring them all and in that site to bind them!
Log-in needs to be simple—Utilize the same username/password system they have to use for other applications
Site navigation needs to be simple and obviousDon’t make the site look like your org chart!
Need to be able to log into the site from outside the NASA network
Needs to work on a variety of browsers, mobile devices, PC & Mac
Need notifications and RSS capability so team members can keep up with and engage in on-going conversations
Rodney Grubbs MSFC EO507
Why email doesn’t workConversation threads become impossible to follow
Difficult to capture the content for later use
Can be impossible to make sure everyone participates!
Attachments can get dropped and version management compromised
Example:Email goes out to a mail list
Fred on the mail “list replies all” to original note but adds Susan
John on the mail list “replies all” to original note and adds Sally
Susan and Sally “reply all” but neither sees the other’s response!
And so it goes…..
Meanwhile there’s a good chance a bunch of other people don’t care and get tired of having all these emails back and forth
Rodney Grubbs MSFC EO508
Aren’t there a lot of collaboration tools
available?Public collaboration tools are just that—public!
Not the place for discussing possible policy development or other topics that would get in the way of competitive procurements
Confuses the public
Rabbit holes
Too many tools & web sites mean communication clutter
Yammer for instant “Twitter” types of communication
NASA Spacebook for “Facebook” types of communication
Wikis for document sharing
Blog sites for blogs & comments
Rodney Grubbs MSFC EO509
Does anything NASA has available work?
SharepointWhich version?
Multiple implementations across the Agency
NASA SpaceBook
eTouch/Portal Wiki
NASA YammerGood Twitter/Discussion tool but not much else….
MSFC ExploreNetGreat tool but limited to MSFC
Google SpacesPilot
ICE
NX, NASA Forward, Alfresco, Git, Windchill and who knows what else!?!
Rodney Grubbs MSFC EO5010
Ideal Digi-Collaboration
An adhoc interactive collaborative network where members can find:
Announcements & Calendar
Documents
Blogs and/or discussions
Links
Images and videos
Single Sign-on
Notifications and/or RSS
Search Engine
Rodney Grubbs MSFC EO5011
Rodney Grubbs MSFC EO5012
Rodney Grubbs MSFC EO5013
Rodney Grubbs MSFC EO5014
Rodney Grubbs MSFC EO5015
Rodney Grubbs MSFC EO5016
Rodney Grubbs MSFC EO5017
Rodney Grubbs MSFC EO5018
Rodney Grubbs MSFC EO5019
Rodney Grubbs MSFC EO5020
Rodney Grubbs MSFC EO5021
If I were KingOne ID management system for all centers, JPL and the institutes
One team collaboration tool available Agency-wideAvailable off the NASA network
Core functionalitiesAnnouncements
Calendar
Blog/Discussion boards
Links
Wiki/Document sharing
Image viewer
Search Engine
Useful push notifications
Augment collaboration tool with Yammer, instant messaging, desktop sharing (webex) and desktop teleconferencing
Maybe we could start by updating NASA STD 2819, “Collaborative Tools Standards”