G R O W I N G G R E AT T E A M S

D R U PA L C O N N A S H V I L L E 2 0 1 8

https://flic.kr/p/dqEkvk

D R E W G O R T O N

My (Partial) Team History

• Web Developer

• CEO

• Product Owner

• Agency & Community Outreach @ Pantheon

• @dgorton

O U R PAT H : G R E AT…

• Teams

• People

• Management

• Selves

• Questions and Conversation

https://flic.kr/p/bYhYEo

G R E AT T E A M S

• Shared purpose

• Distributed power

• Diversity

• Good communication

• Right people, right seats

I N G R E D I E N T SG R E AT T E A M S

https://flic.kr/p/q8aKYa

• Why does your team exist?

• What can you do better than anyone else?

• Agree on where you’re going, how and why

S H A R E D P U R P O S EG R E AT T E A M S

https://flic.kr/p/9yaos5

To bring inspiration and innovation to every athlete* in the world.

*If you have a body, you are an athlete.

— Nike

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S H A R E D P U R P O S E : C O M PA R EG R E AT T E A M S

The Adidas Group strives to be the global leader in the sporting goods industry with brands built on a passion for sports and a sporting lifestyle.

— Adidas Group

• Command and Control not good for services, creativity, problem solving.

• People need power to solve their problems. Give it to them.

• Ask “What do you think we should do?” Act on it together.

• Reverse the hierarchy, think holocracy

D I S T R I B U T E P O W E RG R E AT T E A M S

https://blog.medallia.com/customer-experience/ceo-top-pyramid/

• Gender

• Race

• Religion

• Age

• Politics

• …

D I V E R S I T YG R E AT T E A M S

https://hbr.org/2016/11/why-diverse-teams-are-smarter

• Matrix vs Org Chart

• Avoid report-only status meetings

• Empower others to set agendas and lead important conversations

G O O D C O M M U N I C AT I O NG R E AT T E A M S

https://hbr.org/2002/06/the-people-who-make-organizations-go-or-stop

• We all have skills

• Different roles require different skills

• If someone is failing, they know it…

• … and so does everyone else

• Don’t let failure linger. It hurts everyone and everything

R I G H T P E O P L E , R I G H T S E AT S

G R E AT T E A M S

• Shared purpose

• Distributed power

• Diversity

• Good communication

• Right people, right seats

I N G R E D I E N T SG R E AT T E A M S

https://flic.kr/p/q8aKYa

F I N D T H E R I G H T P E O P L E

• Identify the seats

• Know your values

• Interview accordingly

• Understand motivation

S T E P SF I N D T H E R I G H T P E O P L E

https://flic.kr/p/Wd54U

• What are we doing now that we can let go of?

• What are we missing right now?

• What can you give to someone else?

• What do you want to do more of?

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I D E N T I F Y T H E S E AT SF I N D T H E R I G H T P E O P L E

• What are your values?

• Customer Service, Teamwork, Passion …

K N O W Y O U R VA L U E S

F I N D T H E R I G H T P E O P L E

https://flic.kr/p/aGBrHF

• Factual: Do you know _____?

• Skill Assessment: Show me how you do _____.

• Behavioral: Tell me about a time when ….

• Situational: What would you do if … ?

H I R I N G & I N T E R V I E W I N GF I N D T H E R I G H T P E O P L E

• Pay, Benefits, If-Then Rewards

• Autonomy

• Mastery

• Purpose

U N D E R S TA N D M O T I VAT I O N

F I N D T H E R I G H T P E O P L E

https://www.ted.com/talks/dan_pink_on_motivation

M A N A G E M E N T

• Seek the thorny issues

• Get out of the middle

• Praise and Blame appropriately

• Strive to be a better person

• Policies vs People

R E S P O N S I B I L I T I E SM A N A G E M E N T

https://flic.kr/p/bCQt7m

• Seek out the nasty problems

• Tackle them

• It’s expected

S E E K T H E T H O R N Y I S S U E S

M A N A G E M E N T

https://flic.kr/p/4mhwaL

• The more problems, communications and decisions run through you, the more you hurt everyone’s productivity

• Management’s goal: make your team effective and clear roadblocks

• Don’t be a bottleneck

22

G E T O U T O F T H E M I D D L EM A N A G E M E N T

• Going well? Pass through praise to your team

• Going poorly? Own problems & accept responsibility

• Praise publicly

• Address issues privately

23

P R A I S E A N D B L A M EM A N A G E M E N T

• Model the behaviors you want to see from others

• Eyes are on you. Live up to it

24

S T R I V E T O B E A B E T T E R P E R S O NM A N A G E M E N T

P O L I C I E S V S P E O P L EM A N A G E M E N T

A L L O F U S

• Growth mindset

• Language matters

• Be the change you want

H AV E A PA R TA L L O F U S

https://flic.kr/p/jhtei4

• We are all growing. None of us is ‘done’

• “I'm not a math person”

• Change starts small. Focus on the process and build the habit

28

G R O W T H M I N D S E TA L L O F U S

• “We” vs “I” vs “They”

• “I'm not a math person”

• Language, action and thought are closely related

• Language is the place to start

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L A N G U A G E M AT T E R SA L L O F U S

• If you’re unhappy with a pattern, change it

• “What am I doing to enable this?”

• Change those things. (Let others know why.)

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B E T H E C H A N G E Y O U W A N TA L L O F U S

O U R PAT H : G R E AT…

• Teams

• People

• Management

• Selves

• Questions and Conversation

https://flic.kr/p/bYhYEo

R E S O U R C E S

• Tribal Leadership - Logan, King & Fischer-Wright

• Drive - Pink

• Good to Great - Collins

• Mindset - Dweck

• Delivering Happiness - Hsieh

https://flic.kr/p/aQqY3z

Q U E S T I O N S A N D C O N V E R S AT I O N

H T T P S : / / J O I N D . I N / E V E N T / T W I N - C I T I E S -D R U PA L C A M P - 2 0 1 7

S H A R E Y O U R F E E D B A C K . P L E A S E : )

• Sunday, 9:30am to 5:00pm

• ICF Olson420 N 5th St, Minneapolis 9th floor cafeteria

• Next to Target Field Station on both the Blue and Green light rail transit lines.

• Contributors of all skill sets and levels are welcome and encouraged to join us!

S U N D AY S P R I N TJ O I N U S

Drupal.org sprint Dev Days Szeged. Photo: TCPhoto.eu.