grigoris konouklas hr business partner · 2019-06-24 · recruiter realizes the value of agile,...
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Digital Accelerator recruitment: we agiled it
Vodafone Greece
Grigoris KonouklasHR Business Partner
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C2 General
Vodafone
a TELCO company.
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C2 General
DIGITAL
Vodafone
a TELCO company.
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C2 General
Our customers are changing
Journeys are being digitized
Online | Social |Tech savvy and speedy
Customers are offering their info | leave digital traces
Experiences are digitally enhanced
People expect a unified experience
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C2 General
Customers are getting digital. Faster than us.
We did see the need for change
to quickly respond to the
digital transformation pace
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C2 General
6 months for thischange to happen
code: Accelerator
_Perception TECH COMPANY
_Structure AGILE TRIBE ORG.
_People CAPABILITY & IT INSOURCING
_Processes RECRUITING, RETENTION
_Technology TOOLS & New WoW
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C2 General
agility
Fast changeAdjective
The ability to move quickly and easily
A simple definition of
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C2 General
Agile vs. waterfall way of working
Waterfall
agile
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C2 General
Scrum
Team
Stream Owners
Product Owner
Main Stakeholders
Scrum Master /
Digital Recruiter
Culture
Resourcing
Capability
Workplace
Ext. Branding
Int. Branding
HRDigital Org.
IT Org.Rest Org.
Reward, OE & Analytics • 89 workstreams
product backlog
• Weekly sprints
• 24 sprints
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C2 General
Daily
Weekly
Bi-Weekly
Bi-Monthly
Progress review through stand-up meetings and collaboration tools
Sprint Retrospective & Planning, Progress review, Task breakdown & issue resolution
Review with main stakeholders
CEO review
a new
friendly (#not) way of working
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C2 General
..recruitment:
we agiled it ☺
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C2 General
Digital Accelerator | Recruitment process timeline
Deliver quick
Only 6 months ahead to recruit, select and onboard 70 people in the agile organization
2,000+ contacted external candidates
Deliver excellent
Work alongside with business stakeholders to drive the assessment and decision makingprocess
300+ interviews & technical assessments
Eat our own dogfood
Find a way to “test & feel” the agileway of working in a way to be able to drive this transformation,continuously testing and improvingthe HR product
Jan 18’ Apr 18’
Mar 18’
Jan 18’ Apr 18’
Feb 18’ Mar 18’Accelerator go ahead
Accelerator Wave1
Delivery time
Delivery time
July 18’
Accelerator Wave2
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Recruiter realizes the value of agile, stakeholders too…
• Delivery iterations → Improved quality
• Less back n’ forths → Decreased time
• Fail fast & identify dependencies
• Continuous stakeholder engagement
• Faster feedback → Customer satisfaction
Business benefits Organizational benefits
• Experimentation on agile way of working
• Clear & flexible prioritization
• Increased collaboration, ownership, exposure
• Weekly retrospectives & continuous feedback
• Cloud tools & full digital collaboration
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C2 General
Some deliverables | Changing the narrative externally
Campaign: video production
*LinkedIn Engagement rate 0,72% > Market average 0,42%
217.5KImpressions
708Interactions
24KVideo views
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C2 General
Some deliverables | Changing the narrative externally
Campaign: new style of advertisements
* LinkedIn CTR 0,57% > Market Average 0,36%
623,9KImpressions
245,6KPost engagements
1,2KClicks
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Some deliverables | Weekly reporting tool
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C2 General
End Product | agile Digital Accelerator @ Vodafone Greece
_agile squads 35% 65%
Internal External
_martech, commercial & digi ops.
_s/w engineers & tech experts
_scrum masters
_product owners
TRIBE
80+ people
120% completion rate
_web designers
_tech, portfolio, program mgrs.
_tribe lead, agile coaches
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C2 General
The Recipe: How is your appetite?
Hand in hand with
business stakeholders
Build your recruiting
firepower internally, but
set back-up plans
Start with strong internal &
external branding
Run the Project with
agile way
Co-locate a cross-functional HR team, even
if they are not 100% dedicated to agile
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Thank you!
Grigoris KonouklasHR Business Partner