griffin technology final deliverable presentation
TRANSCRIPT
Product Design & Innovation Spring 2014
Team A$AP
Prof. David Owens Christopher R. Bulow
Stuart M. Rock Turhan Jesrai
Fazulul Haque Sheik
TABLE OF CONTENTS 1. EXECUTIVE SUMMARY
2. DR1 – Analysis of User Needs
3. DR2 – Concept Reviews
4. DR3 – Design Brief
5. DR4 – Product Architecture & D4M Strategy
6. DR5 – Cost & Economic Modeling Report
7. DR6 – Final Prototype, FAB, Packaging & Official Commercial
EXECUTIVE SUMMARY
Design and develop a product for non-emergency medical professionals to have easy access to patient records, quick note
taking, and safe archival of information while on the move
• The purpose of this project was to collaborate with Griffin Technology to design “wearable technology” that would address the needs of non-emergency medical professionals
• Our process was comprised of a continuous observe-feedback-build (repeat) model
• Included in this presentation are the documents, videos, images, and descriptions of our findings, insights, analysis, concepts and final results for the six stages of NPD deliverables
DESIGN REVIEW #1
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Outpatient Physician Specialists
WEARABLE TECHNOLOGY IN NON-
EMERGENCY HEALTHCARE
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● Observations
● Participant observations - Remote user group
● Interviews - In-person
- Over phone
METHODOLOGY OBSERVE
BUILD
FEEDBACK
THE STUDY GROUP • Out-patient physicians in academic setting
o Physicians, residents, and med-school students
Dr. John McPherson Vanderbilt University
Dr. Waleed Irani Vanderbilt University
Dr. Robert Bulow Ohio University
THE STUDY GROUP • Out-patient setting in Clinical setting
o Physicians specialists - Pediatrics, Geriatrics, Internal Medicine
o Work in a clinical setting with less movement and quick patient turnover
Dr. Anuradha Dubey Golden Valley Health Centers
Dr. Shweta Rao
Dr. Mansoor Shah Coast HealthCare
THE ACADEMIC PHYSICIAN • Works in a large, crowded hospital
• Treats patients while teaching students, residents, and fellows
• Focuses on education and patient care
• Must access patient information and medical reference material at all times
“When I ask residents a question, they look up the answer on their iPads”
- Dr. Robert Bulow
MEDICAL RESIDENTS
• References Epocrates.com for answers to medical questions
• Reads and highlights PDF articles for journal club
• Uses clipboard to make notes
• Spends long periods of time without sitting at desk / work-station
THE CLINICAL PHYSICIAN
• Sees pediatric out-patients in a small, crowded clinic in downtown Modesto, CA
• 30-32 patients/day, fast patient churn rate
• Parent education is prime focus
• Prefers uploading pictures of the visible ailments to patient EMR
“I struggle to integrate pictures taken on my iPhone/iPad into patient EMR. The platforms do not support easy transfer.” -Dr. Dubey
THE CLINICAL PHYSICIAN • Sees outpatients with a support staff of nurses and medical assistants
• Works in a well-organized clinic or hospital floor
• May use OsiriX (image processing software) to keep patient records
OTHER INTERVIEWS • Carry a heavy company-provided laptop and
mouse in hand to every patient room
• Sees 26-28 patients every day
• Complex medical conditions which need thorough record keeping
• EMR keeping is a major task even on weekends
• Tablets are not fast enough for EMR use
• Waiting for the day when tablets become faster, more convenient and secure to handle patient information
OPPORTUNITIES AND CHALLENGES • Academic hospitals:
o Have sufficient funding to provide technology to students and attendings alike
o Focus on best practices, academics, and efficiency o Move with latest technology to influence rankings o Attract young talent, conversant with latest technology and accessories,
easy adapters
• Clinical establishments: o Focus on efficiency, fast patient movement o Not necessarily high-tech o Spend less on training and development o Caregivers have to invest in technology themselves
POTENTIAL LEAD USERS Out patient physicians in academic settings • Vanderbilt Hospital - Cardiology and Internal Medicine
• St Thomas Hospital - ENT
• Ohio University Hospital - Cardiology
Dr. John McPherson Vanderbilt University
Dr. Waleed Irani Vanderbilt University
Dr. Robert Bulow Ohio University
COMMON NEEDS: TRANSPORTING TECHNOLOGY • Quickly accessible • Easy to carry • Secure • Sophisticated look • Adaptable with various clothing
o Scrubs o Business wear with lab coat
• Light weight • Compatible
o Technologies - iOS, Android devices o Interaction with various devices - laptop,
EMR:Technology integration
WEAR INSTEAD OF CARRY
SOLUTION: RETRACTABILITY
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COUPLE WITH LAB COAT AND IPAD
IPAD SECURED AND RETRACTABLE
iPad
iPad
iPad
POCKET SUSPENSION
• Pockets tear
• The contraption will not stay firmly attached to the pocket
• Too cumbersome
• Not cool!!!!!!!!!!!!!!
INSPIRATION FROM AVIATION
INSPIRATION FROM AVIATION
WEARABLE IPAD
DESIGN REVIEW #2
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DR2 To view video, please do one of the following:
• Click this link: https://www.youtube.com/watch?v=V2mGrr_cOyg
-OR-
• YouTube Search: “New Product Design 2014 – Team A$AP – DR2”
DESIGN REVIEW #3
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DR3 To view video, please do one of the following:
• Click this link: https://www.youtube.com/watch?v=5djSkcaWsQM
-OR-
• YouTube Search: “Team A$AP Deliverable 3” “stuartmrock”
DESIGN REVIEW #4
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DESIGN REVIEW #5
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DESIGN REVIEW #6
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FEATURES & BENEFITS SHEET
MOCK PACKAGING CONCEPT
PACKAGING QUOTES
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PACKAGING QUOTES
OFFICIAL A$AP PRODUCT COMMERCIAL To view video, please do one of the following:
• Click this link: https://www.youtube.com/watch?v=IPRvOspNEuA
-OR-
• YouTube Search: “ASAP – Final Commercial – Griffin Technology”
THANK YOU!
ACKNOWLEDGEMENT • Prof. David Owens • Griffin Technology • Dr. John McPherson
• Dr. Waleed Irani
• Dr. Robert Bulow
• Dr. Armen Henderson
• Numerous Fellows, Residents, and Medical students at Vanderbilt Hospital
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CONTACT DETAILS OF PRODUCT TEAM
• Christopher R. Bulow: [email protected]; 937-239-1307
• Stuart M. Rock: [email protected]; 703-888-9430
• Turhan Jesrai: [email protected]; 949-275-4238
• Fazulul Haque Sheik: [email protected]; 614-257-8482