greensboro people in house

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GREENSBORO CUSTOMER CARE CENTER Our People: In House

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Page 1: Greensboro People In House

GREENSBORO CUSTOMER CARE CENTER

Our People: In House

Page 2: Greensboro People In House

Ethical and social imperative that is grounded in Deluxe’s core values to f oster

inclusiveness, understanding, acceptance, and respect in a multi-cultural society.

Page 3: Greensboro People In House

CONTEST COMMITTEE

Focus is on Deluxe rewarding employees for achieving various business initiatives including revenue.

Page 4: Greensboro People In House

COMMUNITY VOLUNTEER COMMITTEE

The mission is to build community relations that may involve supporting local schools, Habitat for Humanity and animal shelters. Employees who are a part of this committee often volunteer outside of scheduled shift hours.

Page 5: Greensboro People In House

ACTIVIT

IES

COMM

ITTE

E

Respon

sible

for c

oord

inat

ing s

ite e

vents

,

incl

uding S

umm

er P

icnic

and E

nd of Y

ear e

vent.

Crazy Hat Day

Page 6: Greensboro People In House

ENGAGEM

E

NT

COMM

ITTE

E

SITE

ADVISORY C

OMM

ITTE

E

Employees Safety & Security Committee

Coordinates site Blood Drives and handles work

station ergonomic consults. 

The Engagement Committee

Proudly Presents...

Check Deluxe’s

Positive Side!

Put on YOUR thinking cap!

Page 7: Greensboro People In House

STAR TRAK COMMITTEE

Greensboro Customer Care site employee recognition program with a mission to provide a program that is

easy to understand, promote participation and provide meaningful reward and recognition.

EMPLOYEE RECOGNITION

PROGRAM

RecognizinRecognizingg

EncouragiEncouraging ng

Developing Developing AssociatesAssociates

Greensboro Customer Care

Page 8: Greensboro People In House

The FISH! Philosophy includes four simple, interconnected practices:

Be There: When people need you, they need all of you. Setting aside distractions and judgments to be fully present is a sign of respect. It improves communication and strengthens relationships.

Play: You can be serious about your work without taking yourself so seriously. Play is a mindset more than a specific activity. It allows you to throw yourself with enthusiasm and creativity into whatever you are doing, in a way that is natural, not forced. "Playing” with ideas helps you find solutions to everyday challenges.

Make Their Day: Simple gestures of thoughtfulness, thanks and recognition make people feel appreciated and valued. When you make someone else feel good, you feel good too.

Choose Your Attitude: To actually choose how you respond to life, not just react, you must be intentional. When you get up, decide who you want to "be" today. Moment-to-moment awareness is key. Ask yourself throughout the day, "What is my attitude right now? Is it helping the people who depend on me? Is it helping me to be most effective?"

FISH COMMITTEE

Through The FISH! Philosophy, we build stronger relationships with the team members we work with, the customers we serve and the people we love.

Page 9: Greensboro People In House

UNITED WAY COMMITTEE

United Way envisions a world where all individuals and families achieve their human potential through education, income stability and healthy lives.

Page 10: Greensboro People In House

CAREER DEVELOPMENT COMMITTEE

Assist employees with managing their career goals in support of the business needs and workforce development initiatives. Our goal is to enable individuals to take advantage of future job opportunities and to ensure they have the resources necessary to design their career paths.

Page 11: Greensboro People In House

GREENSBORO SENIOR MANAGERS

Cheryl Anthony, Diana Ross and Kendra Johnson

Page 12: Greensboro People In House

GREENSBORO TEAM LEADERS

Tenure InformationChandra White- 10 years Maria Lopez- 10 yearsCecelia Lewis-Street- 36 years Tiffany Harris- 18 yearsLaverne Hatcher- 9 years Carol Byrd- 15 yearsLaura Pacheco- 5 years Sherron Donnell- 14 yearsTracey Parker- 25 years Tim Ward – 14 years

Page 13: Greensboro People In House

SKILLS DEVELOPMENT MENTORS

Provides ongoing coaching, feedback and mentoring of sales associates, support processes to enhance employee performance and provide tactical and administrative support to the Team Leader’s and Leadership staff.

Stevondra Burton and Antwane Turner