Greater Orlando Aviation AuthorityBoard Meeting

Wednesday, January 17, 2017

Award

2016 HOLIDAY REVIEW&

2017 OUTLOOK

2016 HOLIDAY REVIEW

• HOLIDAY NUMBERS

• ENTERTAINMENT

• CUSTOMER COMMUNICATION

• 2017 FORECAST

• CONSTRUCTION ACTIVITY

BY THE NUMBERS• 3 million travelers over a 22-day period (Dec. 16-Jan 6)

• 8% increase over previous year

• Busiest day: Jan. 2, 2017o 150,000 total passengerso 4th busiest day in airport history

• 652 International flights arrived with 126,329 passengers3.7% increase in flights over 20157.0% increase in passenger activity over 2015

2016 HOLIDAY REVIEW

BY THE NUMBERS• Checkpoint lines

o 62.8% of guests waited 15 minutes or less at the West Checkpointo 80.6% of guests waited 15 minutes or less at the East Checkpointo 71.7% of guests waited 15 minutes or less at checkpoints combined

• More than 780,000 bags moved through baggage systemo 65,466 bags moved on Jan. 2 (biggest day in airport history)

• Increased Ambassador staffing

2016 HOLIDAY REVIEW

BY THE NUMBERS

• Parking activity increased 14%o Garages at capacity multiple times during holiday periodo West Park Place opened for first time since 2006

• December Concessions (Food, Beverage, Retail & Services) gross sales: $27,328,528

• December on-site rental car gross sales: $49,827,092

2016 HOLIDAY REVIEW

Over 28 performances

ENTERTAINMENT

2016 HOLIDAY REVIEW

ENTERTAINMENT

2016 HOLIDAY REVIEW

CUSTOMER COMMUNICATION

• News Releases/Press Avail• Direct Engagement

o Orlando International Airport Websiteo FlyMCO 105.1HD2 Radio

• Traditional media coverageo Local & National televisiono Print outletso Online trade publications & Blogs

• Positive feedback through social media platformso Twittero Facebooko Instagram

2016 HOLIDAY REVIEW

TRADITIONAL MEDIA

2016 HOLIDAY REVIEW

SOCIAL MEDIA

2016 HOLIDAY REVIEW

SOCIAL MEDIA

2016 HOLIDAY REVIEW

• A robust convention and event season is expectedo Shows ranging from 30,000 to 60,000 attendees

Home Builders Pro Bowl Wrestlemania PGA Merchandise Show NCAA Basketball Tournament

• Spring Break — Mid-February through Mid-April

• 2017 passenger traffic projectiono 43 million annual passengers

2017 FORECAST

HAPPY NEW YEAR 2017

CONSTRUCTION ACTIVITY

Starbucks Level 2 A Side

New Airside 3 APM

New South Airport APM

New Ticket Lobby Video Wall

Board PresentationConstruction Update

January 18, 2017

Davin RuohomakiSenior Director, Planning, Engineering and Construction

Greater Orlando Aviation Authority

North Terminal Main Ticket Lobby Modifications

Project Scope:Public area improvements with expanded areas for check-in with new and expanded systems and replacement of finishes and check-in counters.

Status:In Construction

Substantial Completion:Winter 2017

Ticket Lobby Bump-out and Counter Phasing

A1: Aer Lingus, Aeromexico, Alaska, Azul, Caribbean, Frontier, Swiftair

A2: Air Transat, Avianca, Copa, Norwegian, Sunwing, Virgin America, Westjet

A3: Emirates, JetBlue, Virgin Atlantic

A4: Southwest

B4: Delta, Sun Country, Bahamasair

B3: Lan Peru, Lufthansa, Tam, Thomas Cook, Air Canada, VolarisB2: American, British AirwaysB1: Silver, Spirit, United,

Icelandair

Ticket Lobby Bump-Out ProgressA-Side

Ticket Counter Progress

B-Side B-Side

A-Side

Airside 4 Improvements

Project Scope:FIS/CBP improvement and expansion, aircraft gate conversion to international swing gates, and aircraft apron and systems improvements.

Status:In Construction

Substantial Completion:Winter 2017

Airside 4 Aerials

90’s Gate Work

BHS Carousel DemoBetween

Wings 70 & 80

80s 90s

70s

Airside 4 FIS/CBP Renovation & Wing Expansion

90s Wing Work 60s Wing WorkTSA Work

Baggage Handling System Improvements Project Scope:Replace multiple conveyor systems, Explosive Detection System (EDS) devices, and baggage claim carousels; Upgrade BHS control systems, lighting, and the emergency power generation and distribution system to increase capacity.

Status:In Construction

Substantial Completion:Summer/Fall 2017

BHS Modifications & Replacements of POD B West End

New Line & Canopy Video

BHS Optimization of Pod C

Optimization of Pod C Video

Airside 1 & 3 Automated People Mover RenovationContractor: Mitsubishi

Project Scope: Dual lane train which will replace existing trains, one lane at a time.

Substantial Completion: Spring 2018

OPERATIONAL IMPACTS: Airside 3:

2100 Lane Removed Oct 2016 2100 Lane Opened Feb 2017

2200 Lane Removed Feb 2017 2200 Lane Opened Jun 2017

Airside 1: 2300 Lane Removed Jun 2017 2300 Lane Opened Oct 2017

2400 Lane Removed Oct 2017 2400 Lane Opened Mar 2018

Airside 1 & 3 Automated People Mover

South Terminal Aerial

South Airport APM Complex & Intermodal Terminal Facility

Construction Management at Risk (CMAR): Hensel Phelps Construction Company Turner-Kiewit Joint Venture

Scope: APM Station ITF Station Parking Garage APM Guideway Central Energy Plant Roads and Bridges

Substantial Completion: Summer 2017

South Airport APM Complex & Intermodal Terminal Facility

Dirt Moved (C.Y.) – 1,216,147

Dirt Imported (C.Y.) – 95,668

Concrete Placed (C.Y.) – 64,174

Reinforcing Steel in Place (tons) – 5,737

Structural Steel in Place (tons) – 2,817

Storm Piping Installed (L.F.) – 35,731

Sanitary Piping Installed (L.F.) – 5,432

Water Main Piping (L.F.) – 6,560

South Airport Automated People Mover (APM)

South Terminal APM/ITF Time Lapse

South Terminal Phase 1 Site Work

D-1 HP/TK Parking Lot Relocation

GMP 1S Construction Start:

1/16/2017

72” Dual RCP Culvert

C-1 North Rd. Lane Expansion

A-1

C-1

Other ProjectsTenant Projects:

• 7 New Initiated• 42 in Design• 12 in Construction• 10 in Closeout

Maintenance and Other Small Projects:• 13 New Initiated• 3 in Design• 12 in Construction• 19 in Closeout

*As of 1/4/17

Hyatt Guestroom & Corridor Renovation:• 445 Rooms• 20 Corridors• 10 Elevator Lobbies

Other Projects:• New Information Booths• Companion Restroom

Modifications• Nursing Rooms at Airside• Level 2 Business Messaging• Airside 4 Seating• Employee Screening Lanes• Timeless Travel (picture below)

Hotel Elevator Lobby-6th Floor

Hyatt Ballroom New Carpet

South Terminal

Thank You.

Greater Orlando Aviation AuthorityBoard Meeting

Wednesday, January 17, 2017