granite state police career counseling...nashua, new hampshire june 2020 gspcc fto course gspcc fto...
TRANSCRIPT
5/6/2020
1
GRANITE STATE POLICE
CAREER COUNSELING
-San Jose Model-
Nashua, New Hampshire
June 2020
GSPCC FTO COURSE
GSPCC FTO COURSE
MENTIMETER SURVEY
Why do you want to be an FTO?
1
2
3
5/6/2020
2
GSPCC FTO COURSE
GSPCC TRAINING STAFF
• Officer Phillip White San Jose, CA PD
• Lieutenant (Ret.) Tim Jones, Londonderry, NH PD
• Deputy Chief (Ret.) Joshua Stokel, North Hampton, NH PD
GSPCC FTO COURSE
Officer Phillip White San Jose, CA PD
• 22 Years SJPD / 24+ Total L.E.• FTP Administrative Officer/SAC• SJPD/CA POST Certified FTO Course Trainer
• CA POST Certified Academy Instructor• CA POST Certified Academy Scenario Evaluator• Patrol
• FTO 2x• BWC Lead Trainer• Community Services Program Managing Officer
• Internal Affairs Investigator• Ceremonial Unit/Honor Guard
GSPCC FTO COURSE
What do you want to learn or expect to learn?
4
5
6
5/6/2020
3
GSPCC FTO COURSE
• FTO Program Background:
• SJPD Model – Est. 1972
• Nationally and Internationally Used
• FTP SAC Information
“All that is necessary for the triumph of evil is that good men do
nothing.”
–Edmund Burke
GSPCC FTO COURSE
Orientation
• Teaching and Training
• Applying Knowledge• Providing Constructive Feedback
• Recognizing Learning Styles
• Understanding Trainee Needs
• Evaluating Trainee Skills
• Documenting Training
GSPCC FTO COURSE
Orientation
• 10% Rule (No more than3 hours missed)
• Complete Program and Agency-Specific Tests and Assessments• Complete Teaching/Training Evaluation
• Case Studies
• Components of the FTP
7
8
9
5/6/2020
4
GSPCC FTO COURSEINTRODUCTIONS
GSPCC FTO COURSEINTRODUCTIONS
• PARTNER UP
• Name (Rank)
• Agency (City/Town Live in)
• Years with Agency/Total in L.E.
• Family/Fun/Hobbies
GSPCC FTO COURSE
SCHEDULE
DAY 1
• Introduction/Orientation• FTP Goals and Objectives
• FTO Roles & Expectations
• Ethics & Professionalism
• Teaching and Training Skills I
• Introduction to SEGs and Evaluations
(Gold Highlighted Block Denotes Case Study Involved)
10
11
12
5/6/2020
5
GSPCC FTO COURSE
SCHEDULE
DAY 2
• Leadership Skills • DORs
• Intervention Techniques
• DOR video Set (A)
• DOR video Set (B)
• Teaching and Training II• Remediation
GSPCC FTO COURSESCHEDULE
DAY 3
• DOR Video Set (C/D)
• Legal Issues and Liability
• Driver Safety/Awareness
• Professional Skills Set (Group Exercise)• Additional DOR Videos
• Practical Exercise (Final Case Study DOR)
• Case Study DOR Presentations
(Side Evaluation)
• Closing
GSPCC FTO COURSE
• Case Study Intro
• Post-its
13
14
15
5/6/2020
6
GSPCC FTO COURSE
GSPCC FTO COURSE
GSPCC FTO COURSE
FOUR GOALS OF A FIELD TRAINING PROGRAM
1. Produce a competent solo patrol officer
2. Provide standardized training
3. Provide clear standards for training and evaluation
4. Enhance professionalism, job skills and ethical
standards
16
17
18
5/6/2020
7
GSPCC FTO COURSE
PRODUCE A COMPETENT SOLO PATROL OFFICER
How do we produce a competent solo patrol officer?
Buzz Group Activity
• Expand on academy knowledge
• Develop Comprehension/understanding
• Development of psychomotor skills• Promote proper application of law, policy, decisions
• Give them the ability to analyze and evaluate
GSPCC FTO COURSE
PRODUCE A COMPETENT SOLO PATROL OFFICER
Where do recruit officers obtain their knowledge?
• Academy Academics
• Academy Scenario Training
• Rook Book
• Weekly Quizzes (Verbal/Written)• Field Training OJT
• FTO’s Experience
• FTOs’ Shared Knowledge
GSPCC FTO COURSE
PRODUCE A COMPETENT SOLO PATROL OFFICER
How do we aid in their comprehension?
Repeated exposure (Is one time enough?)Consistent training and teaching
Weekly quizzes
FTO Pop quizzes
In-car comprehension testing when en-route to calls
19
20
21
5/6/2020
8
GSPCC FTO COURSE
PRODUCE A COMPETENT SOLO PATROL OFFICER
Psychomotor Skills
• Psychomotor learning is demonstrated by physical skills such
as movement, coordination, manipulation, dexterity, grace,
strength, speed; actions which demonstrate the fine
motor skills such as use of precision instruments or tools.
GSPCC FTO COURSE
PRODUCE A COMPETENT SOLO PATROL OFFICER
What are some examples of psychomotor skills? (Think the job.)
• Driving
• Orientation
• Radio Use
• Control: Physical Skill
• Use of Force• Weapons Manipulation
GSPCC FTO COURSE
PRODUCE A COMPETENT SOLO PATROL OFFICER
How are psychomotor skills developed and fostered through the
FTO and Training?
• Practice
• Manipulation
• Experience
• Repetition
• Testing• Remediation
22
23
24
5/6/2020
9
GSPCC FTO COURSE
PRODUCE A COMPETENT SOLO PATROL OFFICER
“A recruit officer must be able to analyze situations and
evaluate potential responses and outcomes.”
• Field Performance Stress and Non-Stress
• Problem Solving/Decision Making
GSPCC FTO COURSE
PRODUCE A COMPETENT SOLO PATROL OFFICER
What areas in policing do you evaluate and analyze the most?
• Calls for service• Recognition of criminal activity and appropriate response
• Appropriate force response to resistance, escape, effect
arrest
• Emergency vehicle operations
• Ethical dilemmas
GSPCC FTO COURSE
PROVIDE STANDARDIZED TRAINING
• Build on academy learning
• Uniformity in training rotations/phases
OBJECTIVITY!
CONSISTENCY!
25
26
27
5/6/2020
10
GSPCC FTO COURSE
PROVIDE STANDARDIZED TRAINING
• Define training?
• Define evaluation?
• When are they used and why?
GSPCC FTO COURSE
• Training: Opportunity to provide instruction and demonstrate
skills with trainee attempting the task and FTO providing feedback.
• Evaluation: Observing and documenting progress in the
execution of those tasks.
Training MUST occur before Evaluation
GSPCC FTO COURSE
28
29
30
5/6/2020
11
GSPCC FTO COURSE
GSPCC FTO COURSE
MENTIMETER SURVEY
What is most important to be an FTO?
GSPCC FTO COURSE
What is required to make an FTO?
How do these rank on your list?
• Commitment Worksheet • Knowledge
• Dedication
• Desire
• Teaching Skills
• Experience• Leadership Skill
• Communication Skills• Listening Skills
31
32
33
5/6/2020
12
GSPCC FTO COURSE
What are the characteristics common in FTOs?
• Effective communicator
• Ethical decision maker• Professional
• Knowledgeable
• Experienced
• Fair
• Committed• Loyal
• Leader
GSPCC FTO COURSE
DEVELOPING TRUST
• Tell the TRUTH (Tell it like it is while being firm and respectful)
• Show RESPECT (For the law, people, the program/organization, the recruit)
• Be UNDERSTANDING (You weren’t always a salty three-year vet)
• Provide SUPPORT(Nobody makes it through this job without mentors, role models, and support)
• Utilize TEAMWORK(Nobody does it alone and doing it together builds trust between everyone)
GSPCC FTO COURSE
DISCUSSION TOPICS
How do we build a positive working relationship with our
trainees?
• Develop Rapport• How do you do this?
• Utilize Interpersonal Skills• Be Open• Be Responsive
• Be Approachable• Be Supportive
34
35
36
5/6/2020
13
GSPCC FTO COURSE
DISCUSSION TOPICS
• SOURCES OF STRESS
• Personal• Family
• Cultural
• Friends
• Financial
• Health
• Professional• Expectations vs Performance• Administration
• Peer Pressure• Personal Pressure: Failure is not an option
GSPCC FTO COURSE
What happens when a trainee is subjected to psychological,
physical and emotional stress?
• IMPAIRED JUDGEMENT• Poor decision making
• Unable to make decisions
• DETERIORATING HEALTH
• Sick easily and often
• Sick leave use
• Impatience with self and others - irritable
GSPCC FTO COURSE
DISCUSSION TOPICS
• WHAT RESOURCES/OUTLETS DOES YOUR AGENCY HAVE?
• Employee Assistance Program
• Chaplains
• Psychologists• Mentoring
• Exercise Programs
37
38
39
5/6/2020
14
GSPCC FTO COURSE
• Case Study
GSPCC FTO COURSE
GSPCC FTO COURSEOfc. Rivieri
40
41
42
5/6/2020
15
GSPCC FTO COURSE
Class Activity
What are Ethics?Organizational
What are Morals?Individual
GSPCC FTO COURSE
ETHICS
• A set of moral principles or values
• A theory or system of moral values
• A guiding philosophy
GSPCC FTO COURSE
ACCEPTED L.E. DEFINITION
• The accepted principles of conduct, governing
decisions and actions, based on professional
values and expectations.
• Law Enforcement Code of Ethics
43
44
45
5/6/2020
16
GSPCC FTO COURSE
Buzz Group Activity
NAME SOME POTENTIAL ETHICAL ISSUES IN FTO
• Gratuities• Negative/Inappropriate Comments/Behavior
• Officers, Superiors, Supervisors, Agency
• Socializing with Trainee• Participating/Allowing trainee hazing• Using inappropriate Language/Terminology
• Negative/Inappropriate Behavior Toward Community• Intervention in Unethical Conduct• Code of Silence
• Entitlement
GSPCC FTO COURSE
What is the impact of ethical issues on the FTO/Trainee
Relationship?
• Effects Trust• Call Integrity into Question
• Limits willingness to support
What are some potential ramifications?
• Policy Violations
• Abuse of power• Corruption
GSPCC FTO COURSE
FTOs ABILITY TO IMPACT ETHICAL ISSUES
• Must be Above Reproach
• Pre-Plan for Ethical Situations
• Engage Trainees and Peers in Discussions
46
47
48
5/6/2020
17
GSPCC FTO COURSE
• Case Study
GSPCC FTO COURSE
GSPCC FTO COURSETEACHING AND TRAINING SKILLS
What are the components of Effective Training?
• Instructor Qualities• Understanding the Learning Process• Understanding Teaching Methodology• Use and Variety of Teaching Aids
• Maintaining Skills
• Presentation Skills• Training Plans
• Teaching and Training Style
• Teaching and Training Aids
49
50
51
5/6/2020
18
GSPCC FTO COURSETEACHING AND TRAINING SKILLS
What aids can/do we use as trainers?
• Maps
• Dry Erase Boards
• Computer (Based Training)
• Videos
• Audio (Dispatch Tapes)• Workbooks
• Evaluations/Assessments/Tests
• Scenarios
• Reference Materials
GSPCC FTO COURSETEACHING AND TRAINING SKILLS
BUZZ GROUP ACTIVITY
HOW do/can we use these training aids in FTO? (Think SEGs)
Group 1: Maps
Group 2: Dry Erase BoardsGroup 3: Computer (Based Training)Group 4: Videos/Audio (Dispatch Tapes)
Group 5: Scenarios
GSPCC FTO COURSETEACHING AND TRAINING SKILLS
What are some communication skills required
to deliver effective training?
• Using Verbal/Non-Verbal Communication
• Active Listening
• Recognizing and Overcoming Barriers
52
53
54
5/6/2020
19
GSPCC FTO COURSETEACHING AND TRAINING SKILLS
Why do we need Positive Communication Skills?
• Eliminates Misunderstandings
• Provides Clear Directions
• Fosters Teamwork
• Reduces Stress• Enhances Ability to Reach Goals
• Establishes Rapport
• Demonstrates Professionalism
• Reduces Conflict
GSPCC FTO COURSETEACHING AND TRAINING SKILLS
Define these teaching and training styles
• Rote
• Intimidator
• Presenter
• Developer
• Facilitator
GSPCC FTO COURSETEACHING AND TRAINING SKILLS
DEAD POETS SOCIETY WORKSHEET
55
56
57
5/6/2020
20
GSPCC FTO COURSETEACHING AND TRAINING SKILLS
DEAD POETS SOCIETY WORKSHEET
GSPCC FTO COURSE
End of Day 1
58
59