grameen job analysis and design

8/3/2019 Grameen Job Analysis and Design

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WELCOME TO OUR PRESENTATION

A Study of Job Analysis and Design ofGrameen phone Bangladesh.


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Prepared for

Mr. Saeed AlamgirJafarProfessorIBA

Prepared bySajia Afrin (RQ 05)

Amani Rahman (RQ 28)

Neamah Islam (RQ 37)

Rukshana Akhter (RQ 40)

Umme Aiman Tasnim (RQ 42)

Group 8

Batch- BBA 17, Section: A


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Objectives of the Report


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Objectives of the Repot

To determine the job analysis and designtechniques used by GrameenphoneBangladesh.

To evaluate the effectiveness ofGrameenphones job analysis and designtechniques.

To provide possible recommendations onways to improve each firms job analysis and

design techniques


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Research Methodology


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Research Methodology

Primary SourcesQuestionnaire

Secondary Sources

Journals

Research Papers

Internet


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Limitations


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Limitations

Only one official from from the company wasinterviewed.

Difficult to contact HR managers due to their workschedules.

Hesitant to provide information due to theirconfidential nature.

Difficult to assess reliability as based mainly oninterviews.


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Job Analysis and Design


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Purpose

Primary task for setting a baseline for each jobEnables HR professionals to effectively manage

job-related activitiesSystematic approach to defining the job role,description, requirements, responsibilities,

evaluation, etc.Legal validation of employment decisionsDefines duties & tasksIdentifies reporting relationshipsBasis for determining relative worth of jobsIdentifies redundancy


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Job Design Refers to the way that a set of tasks, or an entire

job, is organized Takes into account factors that affect the work

Organizes the content and tasks to improve theefficiency of the business and improve employeesatisfaction

Job design involves administrative areas such as:

1. Job rotation

2. Job enlargement

3. Task/machine pacing

4. Work breaks and working hours


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Company Background


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Company BackgroundGrameenphone started its journey with the Village Phoneprogram: a pioneering initiative to empower rural women of

Bangladesh. The name Grameenphone translates to Ruralphone

Grameenphone is the largest cellular operator in the countrywith more than 32 million subscribers as of October 2011.

It is a jointventure enterprise between Telenor and GrameenTelecom Corporation

Telenor, the largest telecommunications company in Norway,owns 55.8% shares of Grameenphone.

Grameenphone was the first company to introduce GSMtechnology in Bangladesh.

It alsoestablished the first 24-hour Call Center to support its

subscribers.Grameenphone started operations on March 26, 1997 theIndependence Day in Bangladesh.


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Research Findings


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o na ys s rocess nGrameenphone

1. Data Collection MethodsGrameenphone uses a combination

of the following methods:

The jury of experts method

The questionnaire method

a. Functional Job Analysis (FJA)

b. Position Analysis Questionnaire (PAQ)

The Critical Incident Technique (CIT) method

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2. Job Descriptions

Prepared after compiling whole job duties,responsibility grades, work units and placement

based on its job classifications and skill levelsrequired by each job

Contains:

Job summary

Job duties

Skill factors

Working conditionsResea

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3. Job Specifications

Role profile

Merits

Academic qualifications

Experience requirements (where applicable)

Additional skill requirements

4. Job StandardsJob standards that are used in the TelecomIndustry are mostly industry standards

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Elements of Job Design:

Grameenphone considers the following elements

when designing jobs:

i. Work Environment and Ergonomics

ii. Behavior of employeesiii. External Environment

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Recommendations


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Recommendations

Redesigning jobs according to rapid changes intechnology, organizational downsizing, orreengineering

Removing specifications not related to jobsuccess as they may be violating the law

Updating job descriptions as job duties orspecifications change


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RecommendationsTaking note of issues that influence a

future-oriented or a competency-based jobanalysis and incorporating them into theanalysis

Minimizing non-value added activities fromevery job

Incorporating the concept of timemanagement by building time percentagesinto the companys job descriptions.


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THANK YOU

grameen job analysis and design

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