government technology bay area technology forum november 5, 2009 presented by: jon fullinwider...
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GOVERNING IN THE CLOUDAN UPDATE ON NEW
SERVICE MODELSGovernment Technology
Bay Area Technology ForumNovember 5, 2009
Presented By: Jon Fullinwider Director, Local Government Citrix Systems, Inc.
Presented By: Eric Ludwig Solution Specialist CDW-G
Themes for Today’s Discussion
Time for a reality check?
Cloud Computing – What is it?
Will Government Adopt the Cloud?
Management and Governance in the Cloud?
Cloud Considerations
Criteria for Cloud Deployment
Architecture and Applications
Jon Fullinwider,Citrix Systems
Eric Ludwig, CDW-G
Time for a Reality Check?
WWW
WWC
Before the Web
Internet
Cloud Services
World Wide Computer
World Wide Web
What is Cloud ComputingUtility
World Wide Computer
On-demand
Private vs. Public Cloud
Private
Public
County/City Controlled Environment
Internet domain services
Cloud Services
Software as a Service (SaaS)
Infrastructure as a Service (IaaS)
Platform as a Service (PaaS)
The Cloud is Simple!
UserInterface
IP Address &Infrastructure
AmazonGoogleSalesforce.comEmailERPHRFinancialCollaborationSocial Networkingetc.
Used correctly it can save money and improve service
Allows IT to focus on service delivery and not on the management of technology
Shared data centerin the Cloud
Browser!
Some Questions
What types of services are available via the Cloud model?
How do vendors charge for Cloud services?
What types of applications can run in the Cloud?
Can you move from Cloud to another?
What are the issues with Software licensing in the Cloud?
SLA’s in the Cloud, can you enforce them?
What about contractual damage and liability clauses?
How do I manage in the Cloud?
What is a Public Private Partnership?
CLOUD COMPUTINGThe risks, rewards and concepts of
“the cloud.”
Eric Ludwig847-932-6046
Considerations
What is cloud computing?
Ambiguity? Do it yourself? Outsource?
Criteria for Cloud Deployment
•Physical• Management/Control
• Elasticity/Scale• Security
Physical
Location Redundancy
Power Cooling Bandwidth Conditioning
Controls Audit
SAS PCI/government audits
Management Control
Physical or Logical? Logical
GUI Flexibility Visibility Availability
Physical Flexibility Change management Service Management
Elasticity/Scale
Infrastructure redundancy
Rapid Deployment/implementation New application or announcements
Rapid Expansion and Decline New online application Property tax payment Vehicle Registration
Security
Physical Security Location Facility control and compliance Redundant Systems (i.e. 2+factor
authentication)
Logical Security Firewalls Intrusion detection and prevention Access to “Cloud” servers Auditable results (compliance)
Architecture and Applications
System - Cloud Computing
Multi-processor services
•Limited Capital Expenditure
•O/S Independent
•Little or no rack and power requirements
•Rapid Deployment (some on demand)
•Interoperable with traditional physical co-location foot prints (in some cases)
•Redundantly architected (in most cases)
•High service level agreements and redundancies
•Environmentally Friendly
Key Benefits
Applications Data
Network
• LAN Fabric• Load Balancing• Virtual Router/VPN• Private network
connectivity
Storage
• SAN – Tier 1Disk• Enterprise Tape
Backup• Lower tiered (2/3)
Disk• Remote Data Vaulting
Systems
• Intel Base CPU• IBM Integration?• Memory• Storage
Support• Managed Services• Advanced Reporting
Security• Firewalling• IDS/IPS• Audit compliant
Software• Licensing/• Own or part of service
VIRTUAL UNIT/CLOUD SERVER
Cloud Architecture
Virtualize Servers
Virtualize Desktops
Virtualize Storage
Virtualize Applications
Storage Virtualization
Replicate
Disaster Recovery SiteProduction Site
Storage Virtualization
Tier 2 Storage
Tier 1 Storage
Tier 3 Storage
Tier 3 Storage
DisasterStrikes
Virtualization/Cloud DR
What About You?
Do you believe the Cloud is viable?
Will you adopt Cloud services?1 to 2 years3 to 5 yearsWhen
How will this delivery model change your IT organization?
City of Los Angeles?
Beyond the obvious, who might emerge as a key player in cloud services?
Thank you!
Eric LudwigSolution [email protected]
Jon FullinwiderDirector Local GovernmentCitrix Systems, [email protected]