government ict strategies that transform systems and business
DESCRIPTION
GOVERNMENT ICT STRATEGIES THAT TRANSFORM SYSTEMS AND BUSINESS. Joel Ugborogho - MD, Kwazi Information Systems. Agenda. Government Objectives ICT Strategy Technology Infrastructure Shared Services Enterprise Architecture Government Execution. OBJECTIVES, GOALS, UN E-GOVERNMENT INDEX. - PowerPoint PPT PresentationTRANSCRIPT
www.kwazi.co.za
GOVERNMENT ICT STRATEGIES
THAT TRANSFORM SYSTEMS AND BUSINESS
Joel Ugborogho - MD, Kwazi Information Systems
www.kwazi.co.za
Agenda• Government Objectives• ICT Strategy• Technology Infrastructure• Shared Services• Enterprise Architecture• Government Execution
www.kwazi.co.za
GOVERNMENT OBJECTIVES
OBJECTIVES, GOALS, UN E-GOVERNMENT INDEX
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GOVERNMENT OBJECTIVES
• To ensure that service delivery of public services is done in a cost effective and efficient manner for citizens and businesses.
• Stimulation of economic growth by use of ICT enabled business change and services to improve the quality of life for citizens and businesses
www.kwazi.co.za
UN e-Government index 2012• Rationale behind the e-government index
– Technological Infrastructure– Telecommunications infrastructure– Human resource development
• How it is calculated?– G2G– G2B– G2C
• Is this what ICT is about?– Country’s state of readiness– Country’s vision
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UN E-Government Index 2012
• e-Development and e-Participation– Republic of Korea - 1– Netherlands – 2
• African Countries– Seychelles – 84, (In 2010 – 104) – Mauritius – 93, (In 2010 – 77) – SA – 101, (In 2010 – 97)– Tunisia – 103, (In 2010 – 66)
• Source – UN e-government survey 2012
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ICT STRATEGY
DEVELOPMENT, METHODOLOGIES, ROADMAPS
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Strategic ICT Roadmaps• Mapping technology solution to Government
objectives and goals• Application of Development Methodologies• Best practice• Strategic Data Management• Modernisation projects/initiatives
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ICT Strategy overview
Strategic Objectives• In-depth Analysis• “As-Is”, “To-Be”
Strategy Development• SWOT• Technologies• Infrastructure
Implementation• Planning• Costs• Resources• Stakeholders
Monitoring and Evaluation• Lessons learnt• Innovation
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TECHNOLOGY INFRASTRUCTURE
Technologies, Optimisation, Service Maturity
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Technology Trends
• Cloud computing• Mobile technology and platforms• Social Media and platforms• Collaborative platforms, Crowd Sourcing• Business Intelligence
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Optimisation of Infrastructure
• Rationalisation• Virtualisation• G-Cloud• Data centre consolidation• IT Security• Shared Services
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SHARED SERVICESSHARED MODEL, PROCESSES, GOVERNANCE
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Shared InfrastructureG - Cloud• Private government cloud• E-government portal• Public Services Network
Data Centres• Modernisation of data centres• Virtualisation• Backup, Disaster Recovery and Business Continuity
Enterprise Asset Management• Consolidation of Assets• Big data, Application Stores and Storage• SW, HW, Devices and Licence Management
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Shared Service ModelE-Government
Central Government
Local Government
Shared Services
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Processes• Business Processes• ICT Processes• Service Delivery Maturity• ICT Governance• Project Management• Procurement Systems
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ICT Governance• Project Management Office• IT Service management - ITIL• System management• Risk Management• Policies and Procedures
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ENTERPRISE ARCHITECTUREICT ARCHITECTURE AND
STANDARDISATION
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Architecture Model• Information Architecture• Enterprise Architecture• Re-usable solutions• Service Oriented Architecture (SOA)• Assets and Services Register• Business intelligence
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Standardisation• Open Standards• Data standards• Technology roadmaps• Services catalogue• ICT metrics and Accountability
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GOVERNMENT EXECUTION
IMPLEMENTATION, PROGRAMME EXECUTION, ICT COSTS
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ICT Cost Management
• ICT Costs and Profitability models• Budget control and Alignment• Earned Value Management• Procurement systems– TOR, SOW, RFI, RFP– Quality assurance and delivery
Vision without substance and a budget without vision – Moran
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Implementation
• Actuality – Reality Gap• Fit for purpose• Performance measurement• ICT Metrics• Knowledge transfer• Continuous improvement
Vision
Senior Management
Resources
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BLUE SKIES
Benefits Realisation
Government’s Vision
GDP Growth
Citizens / Businesses
Reduction in poverty and
crime
Effective Budget control
Foreign Direct Investment
www.kwazi.co.za
Presentation by Joel UgboroghoMD Kwazi Information Systems
www.kwazi.co.za