google confidential | do not distribute massivesc ale consumer heritage customer success google...
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Google confidential | Do not distribute
MassiveScale
Consumer Heritage
Customer Success
Google confidential | Do not distribute
Google confidential | Do not distribute
5MBusinesses
have gone Google
Gmail25GB inbox with built in search: keep and find everything.
Drive Create, share, and collaborate on all of your work, on any device.
CalendarOrganize your life effortlessly and share calendars simply.
SitesEasy-to-build shared work spaces for teams.
Google+Share ideas, build relationships and join meetings from anywhere.
TalkBusiness-class Instant Messaging, Video Chat and Click to Call.
VaultNext generation information Governance, Archiving & eDiscovery.
Google Apps for Business
Enjoy seamless communication and collaboration
Gmailweb-based communication hub
Google Docsreal-time collaboration tools
Apps
Information and analytics for your customers and users
Search Appliancefor intranets and websites
Earth & Mapsintuitive geospatial
visualisation
Apps
An operating system built for the web
Chrome OScloud-based desktop
* Planned functionality not yet available
Devices
We’re looking for good partners to help companies migrate from “On Premise” to “100% Web”
Secure Data Connector
Cloud Connect
Contextual Gadgets
Device Management
AppsScripts
Google Confidential and Proprietary
Why is Google focused on Enterprise?
Massive Market Opportunity Incredible Momentum
Unrivaled Infrastructure Consumerization of Enterprise IT
5M+customers worldwide5,000+ businesses every day
source: Gigaom
$241B+Cloud Services market by 2020 (Forrester)
3MSept. '10
4MSept. '11
5MJune '12
Google Confidential and Proprietary
Google is uniquely positioned to deliver this vision
Enormous scale
4th largest server manufacturer
3rd largest IP network
Custom Linux Stack
Built for our unique architecture
Web native
Born onlineBuilt for the web from day one.
Web user base100s of millions of online users
1% testingWith 100s of thousands of users
Engineering excellence
99.9% availability SLAWith no maintenance windows
Leading securitySSAE16 and ISO 27001 certifications
218 features launchedlast year in Google Apps
Google Confidential and Proprietary
Google Enterprise Solutions
SearchAppliance
Site SearchCommerce Search
GeospatialMapsEarth
Maps Coordinate
Enterprise CloudGoogle Apps
Content ManagementCloud Platform
DevicesSocial
Google Confidential and Proprietary
Google Apps for Business
Business Features | Administrative ControlsMigration Tools | 99.9% SLA* | 24x7 Support
* Google+ not included in SLA or Enterprise Support
Google Confidential and Proprietary
Gmail Huge inbox with search: keep and find everything.
Google Apps: Best Tools for Business
Talk Business class IM and VC as easy as email.
Groups Let users easily create and work in teams.
Calendar Make sharing calendars and schedules easy.
Drive Collaborating as easy as creating, accessible anywhere
Sites Allow users to manage their own sites.
Vault/Postini Security and compliance solutions.
Video Unlock the power of video within your business.
Marketplace Extend the functionality of Google Apps
Google+ Connect people and ideas in your company.
Google Confidential and Proprietary
Proven Enterprise Results
60%increase in employee satisfaction
increase inemployee productivity
locations moved to Google's platform
$1M+2.8x
1,000
40%TCO reduction compared to incumbent100%
change in the way IT is perceived 1/10 of resources and 1/4 of
time to develop apps
improvement in first call resolution time67% 2,000 google docs created
immediately
immediate application maintenance savings
5M+ business worldwide, growing at 5,000 per day
Google Confidential and Proprietary
VisyGoogle Apps customer since 2012
"To us, innovation is one of the things we have brought to the table by this venture with Google. IT is often considered a bottleneck in companies; not adding value. But what we've been able to do is a paradigm shift - now we are considered an enabler, an innovation maker"
David Peano, Director of Business Solutions
100%
• One of the world's leading packaging, paper and recycling companies
• 5,500 employees
• Across 120 locations across Australia, New Zealand,Thailand, Vietnam and Malaysia and trading offices in Singapore and China.
• Deployed Gmail, Calendar, Chat, Docs, Sites (replacement of intranet) and Video
• Built a collaborative site to showcase to our clients - helps us to win business
• Moved 2/3rds of staff completely off MS Office
• Integrated Google Apps to our SAP systems
• Innovation platform has changed perception of IT in Visy
• Contributed to changing name of our IT department - IT Services to Business Solutions.
change in the way IT is perceived
Google Confidential and Proprietary
NSW Department of Trade & InvestmentGoogle Apps customer since 2011
"We actually reduced our risk profile by going Google"."If I was to take it away tomorrow, there would be anarchy!"
David Kennedy, Chief Information Officer, Business Technology Services
2 wks
• State Government department who drives sustainable economic growth in NSW
• 15,000+ users to support
• "Fix it, it's broken" mandate from the Director General
• Change does not happen easily in a Government entity
• Deployed Gmail, Calendar, Contacts
• Migrating everyone in the Department across to a single email platform
• This wasn't an IT project. It was a "business-enablement" project
• Huge culture change - people are gravitating towards IT
• Allowed us to get better control over all our services we provided users
for users to want to move from exchange
Google Confidential and Proprietary
Customers working in the future
5,000,000 businesses50,000,000 users
5,000 sign-up every day