google analytics 101 for business - how to get started with google analytics

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How to Measure Success with Google Analytics: Getting Started oon the Right Foot By JeSauer (@jealytics) Three Deep Marketing

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Google Analytics is a widely adopted platform for websites and is used by most Internet marketers, but do we know its origins? Learn the basics about why we need Google Analytics, how to get started, and what to do in order to ensure success. Then look into some of the more advanced things that you can do with the tool in this presentation. Google Analytics 101, with a sneak preview into the things you can do with Google Analytics 201, 301 and even 401.

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Page 1: Google Analytics 101 for Business - How to Get Started With Google Analytics

How to Measure Success with Google

Analytics: Getting Started off on the Right Foot

By Jeff Sauer (@jeffalytics)

Three Deep Marketing

Page 2: Google Analytics 101 for Business - How to Get Started With Google Analytics

Your Google Analytics Guide

Jeff  Sauer  Digital  Marketer    Vice  President    Three  Deep  Marke9ng  St.  Paul,  MN,  USA  

Download  These  Slides  Here:    bit.ly/ga101  

Interested  in  Google  Analy9cs  Training?  

Learn  More:    bit.ly/request-­‐ga-­‐training  

Page 3: Google Analytics 101 for Business - How to Get Started With Google Analytics

Jeff  Sauer  |  @jeffaly9cs  |  Google  Analy9cs  101  

About Jeff Sauer

•  Vice  President  at  Three  Deep  Marke9ng  in  St.  Paul,  MN  

•  Google  Analy9cs  Cer9fied  Partner  since  2009    •  Working  in  the  Web  Industry  since  1999  

•  Named  2012  CIO  of  the  Year  by  the    Minneapolis/St.  Paul  Business  Journal  

•  Three  Deep  was  an  Inc.  5000  Fast  Growing    Company  Award  in  2010,  2011,  2012  &  2013  

 •  Board  Member  for  MIMA  and  MnSearch  

Page 4: Google Analytics 101 for Business - How to Get Started With Google Analytics

Jeff  Sauer  |  @jeffaly9cs  |  Google  Analy9cs  101  

Remember the Scienti"c Method?

Report  Your  Results  (Was  Your  Hypothesis  

Correct?)  

Ask  a  Ques9on  

Do  Background  Research  

Construct  a  Hypothesis  

Test  Your  Hypothesis  By  Doing  an  Experiment  

Analyze  Your  Data  and  Draw  a  Conclusion  

Page 5: Google Analytics 101 for Business - How to Get Started With Google Analytics

Jeff  Sauer  |  @jeffaly9cs  |  Google  Analy9cs  101  

What Web Marketers Do Poorly?

Analyze  Your  Data  and  Draw  a  Conclusion  

Report  Your  Results  (Was  Your  Hypothesis  Correct?)  

We  Fail  to  Measure  and  Reflect!  

Page 6: Google Analytics 101 for Business - How to Get Started With Google Analytics

Jeff  Sauer  |  @jeffaly9cs  |  Google  Analy9cs  101  

Why Measure the Web?

To  Understand  What  is  Working   To  Fix  Things  that  Are  not  Working  

To  Improve  our  Results   To  Calculate  our  Value  

To  Jus9fy  and  Encourage  Investment   To  Dominate  our  Niche  

Page 7: Google Analytics 101 for Business - How to Get Started With Google Analytics

Jeff  Sauer  |  @jeffaly9cs  |  Google  Analy9cs  101  

How We Used to Measure the Web

Page 8: Google Analytics 101 for Business - How to Get Started With Google Analytics

Jeff  Sauer  |  @jeffaly9cs  |  Google  Analy9cs  101  

So Many Vendors to Choose From!

Page 9: Google Analytics 101 for Business - How to Get Started With Google Analytics

Jeff  Sauer  |  @jeffaly9cs  |  Google  Analy9cs  101  

Then Google Analytics Came Along

Page 10: Google Analytics 101 for Business - How to Get Started With Google Analytics

Jeff  Sauer  |  @jeffaly9cs  |  Google  Analy9cs  101  

And Put Many of them Out of Business

Because…  

Page 11: Google Analytics 101 for Business - How to Get Started With Google Analytics

It’s  FREE  

Page 12: Google Analytics 101 for Business - How to Get Started With Google Analytics

It’s  EASY  

Page 13: Google Analytics 101 for Business - How to Get Started With Google Analytics

It’s  POWERFUL  

Page 14: Google Analytics 101 for Business - How to Get Started With Google Analytics

It’s  AWESOME  

Page 15: Google Analytics 101 for Business - How to Get Started With Google Analytics

Over  75%  Market  Share  Worldwide  

Page 16: Google Analytics 101 for Business - How to Get Started With Google Analytics

Ge>ng  Started  with  Google  Analy@cs  

Page 17: Google Analytics 101 for Business - How to Get Started With Google Analytics

Jeff  Sauer  |  @jeffaly9cs  |  Google  Analy9cs  101  

Google Analytics is Like Othello

Page 18: Google Analytics 101 for Business - How to Get Started With Google Analytics

Jeff  Sauer  |  @jeffaly9cs  |  Google  Analy9cs  101  

Google Analytics is Like Othello

A Second to Learn Years to Master

Page 19: Google Analytics 101 for Business - How to Get Started With Google Analytics

Jeff  Sauer  |  @jeffaly9cs  |  Google  Analy9cs  101  

A Mile Wide and a Mile Deep

Download:  hBp://[email protected]/google-­‐analy@cs-­‐guide/  

Page 20: Google Analytics 101 for Business - How to Get Started With Google Analytics

Jeff  Sauer  |  @jeffaly9cs  |  Google  Analy9cs  101  

What You Will Experience Today

Page 21: Google Analytics 101 for Business - How to Get Started With Google Analytics

Jeff  Sauer  |  @jeffaly9cs  |  Google  Analy9cs  101  

Don’t Worry

Page 22: Google Analytics 101 for Business - How to Get Started With Google Analytics

Jeff  Sauer  |  @jeffaly9cs  |  Google  Analy9cs  101  

60 Minutes to Learn…

How  to  Create  a  Google  Analy9cs  

Account    

Gekng  Clean  Data  for  Your  

Website    

Gekng  Google  Analy9cs  Code  On  Your  Site  

 

Sekng  Goals  to  Measure  Website  

Success    

Page 23: Google Analytics 101 for Business - How to Get Started With Google Analytics

Jeff  Sauer  |  @jeffaly9cs  |  Google  Analy9cs  101  

60 Minutes to Learn…

Tracking  Social  Media  Ac9vity  on  

Your  Site    

Installing  Custom  Dashboards  for  Stakeholders  

 

Tracking  Search  Results  and  SEO  

Efforts    

Learning  What  Content  is  

Performing  Best    

Page 24: Google Analytics 101 for Business - How to Get Started With Google Analytics

CREATING A GOOGLE ANALYTICS ACCOUNT

Page 25: Google Analytics 101 for Business - How to Get Started With Google Analytics

Jeff  Sauer  |  @jeffaly9cs  |  Google  Analy9cs  101  

Creating a Google Analytics Account

Sign  up  at  hBp://www.google.com/analy@cs      

Page 26: Google Analytics 101 for Business - How to Get Started With Google Analytics

Jeff  Sauer  |  @jeffaly9cs  |  Google  Analy9cs  101  

Get the Code For Your Site

Page 27: Google Analytics 101 for Business - How to Get Started With Google Analytics

Jeff  Sauer  |  @jeffaly9cs  |  Google  Analy9cs  101  

Getting the Right Code

Choose  Web  Site  

Page 28: Google Analytics 101 for Business - How to Get Started With Google Analytics

Jeff  Sauer  |  @jeffaly9cs  |  Google  Analy9cs  101  

Universal Analytics

Choose  Universal  Analy9cs  for  New  

Websites  

Page 29: Google Analytics 101 for Business - How to Get Started With Google Analytics

Jeff  Sauer  |  @jeffaly9cs  |  Google  Analy9cs  101  

Classic Analytics

Choose  Classic  Analy9cs  for  Exis9ng  Websites  

Page 30: Google Analytics 101 for Business - How to Get Started With Google Analytics

Jeff  Sauer  |  @jeffaly9cs  |  Google  Analy9cs  101  

Choose Data Sharing Settings

Page 31: Google Analytics 101 for Business - How to Get Started With Google Analytics

Jeff  Sauer  |  @jeffaly9cs  |  Google  Analy9cs  101  

Recommended Settings

Recommended  

Page 32: Google Analytics 101 for Business - How to Get Started With Google Analytics

Jeff  Sauer  |  @jeffaly9cs  |  Google  Analy9cs  101  

Optional Setting for Benchmarking

Recommended  Benchmark  Other  Sites  

Page 33: Google Analytics 101 for Business - How to Get Started With Google Analytics

Jeff  Sauer  |  @jeffaly9cs  |  Google  Analy9cs  101  

Get the Code

Copy  This  Sec9on  and  Paste  into  a  

TXT  File  

Page 34: Google Analytics 101 for Business - How to Get Started With Google Analytics

PLACING GOOGLE ANALYTICS ON YOUR SITE

Page 35: Google Analytics 101 for Business - How to Get Started With Google Analytics

Jeff  Sauer  |  @jeffaly9cs  |  Google  Analy9cs  101  

Two Methods for Adding GA

You  Can  Put  the  Code  In  Your  Site  

Template    

Use  Google  Tag  Manager  to  Add  Code  to  Site  

 

Page 36: Google Analytics 101 for Business - How to Get Started With Google Analytics

Jeff  Sauer  |  @jeffaly9cs  |  Google  Analy9cs  101  

Add Code to Your Template File

Add  to  Header    File  For  Each  Page  

 

Page 37: Google Analytics 101 for Business - How to Get Started With Google Analytics

Jeff  Sauer  |  @jeffaly9cs  |  Google  Analy9cs  101  

Use Google Tag Manager

Sign  Up:  hBp://www.google.com/tagmanager    

Page 38: Google Analytics 101 for Business - How to Get Started With Google Analytics

GETTING CLEAN DATA ON YOUR WEBSITE

Page 39: Google Analytics 101 for Business - How to Get Started With Google Analytics

Jeff  Sauer  |  @jeffaly9cs  |  Google  Analy9cs  101  

Don’t be Fooled By Your Traffic

Your  Actual  Traffic  

How  You  Think  About  Your  Traffic  

Page 40: Google Analytics 101 for Business - How to Get Started With Google Analytics

Jeff  Sauer  |  @jeffaly9cs  |  Google  Analy9cs  101  

Stop Tracking Yourself

Page 41: Google Analytics 101 for Business - How to Get Started With Google Analytics

Jeff  Sauer  |  @jeffaly9cs  |  Google  Analy9cs  101  

Discover Your IP

Go  To  hBp://[email protected]  to  learn  Your  IP  Address  

Page 42: Google Analytics 101 for Business - How to Get Started With Google Analytics

Jeff  Sauer  |  @jeffaly9cs  |  Google  Analy9cs  101  

Filter Your IP in Google Analytics

Page 43: Google Analytics 101 for Business - How to Get Started With Google Analytics

Jeff  Sauer  |  @jeffaly9cs  |  Google  Analy9cs  101  

Create a New Filter

Page 44: Google Analytics 101 for Business - How to Get Started With Google Analytics

Jeff  Sauer  |  @jeffaly9cs  |  Google  Analy9cs  101  

Enter Your IP Address

Page 45: Google Analytics 101 for Business - How to Get Started With Google Analytics

SETTING GOALS FOR YOUR WEBSITE

Page 46: Google Analytics 101 for Business - How to Get Started With Google Analytics

Jeff  Sauer  |  @jeffaly9cs  |  Google  Analy9cs  101  

Set Strategic Goals

Macro  Goals    (New  leads,  Product  Sales,  Phone  Calls)  Macro  Goals  =  Top  Line  Revenue  

Micro  Goals  (Brochure  Downloads,  Live  Chats,  Video  Views,  etc.)  

Micro  Goals  =  Engaged  Visitors  

Configure  your  goals  in  Google  Analy9cs  sekngs    

You  can  set  up  to  20  goals!    

Page 47: Google Analytics 101 for Business - How to Get Started With Google Analytics

Jeff  Sauer  |  @jeffaly9cs  |  Google  Analy9cs  101  

Goals in Google Analytics

Page 48: Google Analytics 101 for Business - How to Get Started With Google Analytics

Jeff  Sauer  |  @jeffaly9cs  |  Google  Analy9cs  101  

Choose How to Track Goal

Page 49: Google Analytics 101 for Business - How to Get Started With Google Analytics

Jeff  Sauer  |  @jeffaly9cs  |  Google  Analy9cs  101  

Enter Goal Details

Page 50: Google Analytics 101 for Business - How to Get Started With Google Analytics

Jeff  Sauer  |  @jeffaly9cs  |  Google  Analy9cs  101  

Caution with Goals

Assigning  a  Goal  Value  to  Revenue  Related  Goals  is  

Highly  Recommended  

 

Mul9ple  Goals  May  Create  Unrealis9c  Revenue  $  in  

Reports    

Page 51: Google Analytics 101 for Business - How to Get Started With Google Analytics

ANALYZE CONTENT PERFORMANCE

Page 52: Google Analytics 101 for Business - How to Get Started With Google Analytics

Jeff  Sauer  |  @jeffaly9cs  |  Google  Analy9cs  101  

What Content is Performing Best?

Page 53: Google Analytics 101 for Business - How to Get Started With Google Analytics

Jeff  Sauer  |  @jeffaly9cs  |  Google  Analy9cs  101  

Average Time on Page

Average  Time  on  Page  Indicates  How  Long  Visitors  are  Engaging  with  Content  

 Generally,  more  9me  is  beper    

Page 54: Google Analytics 101 for Business - How to Get Started With Google Analytics

Jeff  Sauer  |  @jeffaly9cs  |  Google  Analy9cs  101  

Average Time on Page Bounce  Rate  Shows  the  Percentage  of  Visitors  That  Leave  Your  Site  Having  

Only  Viewed  This  One  Page    

Lower  is  beper  (but  can  be  misleading)  

Page 55: Google Analytics 101 for Business - How to Get Started With Google Analytics

Jeff  Sauer  |  @jeffaly9cs  |  Google  Analy9cs  101  

Average Time on Page

Page  Value  Indicates  the  Rela9ve  Value  This  Page  Contributed  to  Your  Goals  

 Goals  Must  be  Configured  to  Work  

Page 56: Google Analytics 101 for Business - How to Get Started With Google Analytics

TRACKING SEO RESULTS IN GOOGLE ANALYTICS

Page 57: Google Analytics 101 for Business - How to Get Started With Google Analytics

Jeff  Sauer  |  @jeffaly9cs  |  Google  Analy9cs  101  

Organic Search Report

Page 58: Google Analytics 101 for Business - How to Get Started With Google Analytics

Jeff  Sauer  |  @jeffaly9cs  |  Google  Analy9cs  101  

Organic Search Report

What?  88%  of  My  Search  Keywords  Are  

Invisible  

Page 59: Google Analytics 101 for Business - How to Get Started With Google Analytics

Jeff  Sauer  |  @jeffaly9cs  |  Google  Analy9cs  101  

Not Provided is a Real Nuisance

Learn  about  Not  Provided  Here:  hBp://www.notprovidedcount.com/    

Page 60: Google Analytics 101 for Business - How to Get Started With Google Analytics

Jeff  Sauer  |  @jeffaly9cs  |  Google  Analy9cs  101  

Google Webmaster Tools

Fortunately,  Google  Webmaster  Tools  

Gives  You  Some  Data  Back  

Page 61: Google Analytics 101 for Business - How to Get Started With Google Analytics

Jeff  Sauer  |  @jeffaly9cs  |  Google  Analy9cs  101  

Google Webmaster Tools Reports

Page 62: Google Analytics 101 for Business - How to Get Started With Google Analytics

Jeff  Sauer  |  @jeffaly9cs  |  Google  Analy9cs  101  

Google Webmaster Tools Reports Beau@ful  (and  Increasingly  More  Accurate)  Search  Data!    

Page 63: Google Analytics 101 for Business - How to Get Started With Google Analytics

Jeff  Sauer  |  @jeffaly9cs  |  Google  Analy9cs  101  

Setting Up Google Webmaster Tools

Set  Up  Webmaster  Tools  Data  Sharing  

Page 64: Google Analytics 101 for Business - How to Get Started With Google Analytics

Jeff  Sauer  |  @jeffaly9cs  |  Google  Analy9cs  101  

Edit Webmaster Tools Settings

Page 65: Google Analytics 101 for Business - How to Get Started With Google Analytics

Jeff  Sauer  |  @jeffaly9cs  |  Google  Analy9cs  101  

Select Webmaster Tools Property

Select  Your  Site  

Save  Progress  

Page 66: Google Analytics 101 for Business - How to Get Started With Google Analytics

TRACK SOCIAL MEDIA ACTIVITY ON YOUR SITE

Page 67: Google Analytics 101 for Business - How to Get Started With Google Analytics

Jeff  Sauer  |  @jeffaly9cs  |  Google  Analy9cs  101  

Social Media is All Around Us

Traffic  is  Driven  to  Our  Sites  Via  Social  Media  

 

Google  Harvests  Ac9vity  from  

Social  Data  Hub    

Visitors  Interact  With  Social  

Sharing  Bupons    

Page 68: Google Analytics 101 for Business - How to Get Started With Google Analytics

Jeff  Sauer  |  @jeffaly9cs  |  Google  Analy9cs  101  

Measure Value of Social Traffic

Page 69: Google Analytics 101 for Business - How to Get Started With Google Analytics

Jeff  Sauer  |  @jeffaly9cs  |  Google  Analy9cs  101  

Track Interaction With Social Buttons

Select  Plugins  Under  Social  

Then  Select  Social  Source  and  Ac9on  

Page 70: Google Analytics 101 for Business - How to Get Started With Google Analytics

Jeff  Sauer  |  @jeffaly9cs  |  Google  Analy9cs  101  

Information from Data Hub Partners

Gain  Access  to  a  Wealth  of  Informa9on  from  Several  Social  

Networks  

Page 71: Google Analytics 101 for Business - How to Get Started With Google Analytics

CUSTOM DASHBOARDS FOR BUSINESSES

Page 72: Google Analytics 101 for Business - How to Get Started With Google Analytics

Jeff  Sauer  |  @jeffaly9cs  |  Google  Analy9cs  101  

Dashboards Pull it All Together

Social  Media  Dashboard:  hBp://cutroni.com/blog/2012/04/24/a-­‐social-­‐media-­‐dashboard-­‐for-­‐google-­‐analy@cs/    

Page 73: Google Analytics 101 for Business - How to Get Started With Google Analytics

Jeff  Sauer  |  @jeffaly9cs  |  Google  Analy9cs  101  

Do It Yourself Dashboards

Select  New  Dashboard  

Page 74: Google Analytics 101 for Business - How to Get Started With Google Analytics

Jeff  Sauer  |  @jeffaly9cs  |  Google  Analy9cs  101  

Do It Yourself Dashboards

Blank  or  Pre-­‐Made  Op9ons  

Page 75: Google Analytics 101 for Business - How to Get Started With Google Analytics

Jeff  Sauer  |  @jeffaly9cs  |  Google  Analy9cs  101  

Do It Yourself Dashboards

View  Your  Dashboard  

Page 76: Google Analytics 101 for Business - How to Get Started With Google Analytics

Jeff  Sauer  |  @jeffaly9cs  |  Google  Analy9cs  101  

Even Better: Trust the Experts

Google  Analy@cs  Solu@ons  Gallery:  hBps://www.google.com/analy@cs/gallery/    

Page 77: Google Analytics 101 for Business - How to Get Started With Google Analytics

But  Don’t  Stop  There!  

Page 78: Google Analytics 101 for Business - How to Get Started With Google Analytics

What  Else  Can  You  Do  with  Google  Analy@cs?  

Page 79: Google Analytics 101 for Business - How to Get Started With Google Analytics

Track  Mobile  Websites  &  Apps  

Page 80: Google Analytics 101 for Business - How to Get Started With Google Analytics

Track  Offline  Marke9ng  

Page 81: Google Analytics 101 for Business - How to Get Started With Google Analytics

Track  Video  Interac9ons  

Page 82: Google Analytics 101 for Business - How to Get Started With Google Analytics

Segment  Your  Traffic  

Page 83: Google Analytics 101 for Business - How to Get Started With Google Analytics

Track  Phone  Calls  

Page 84: Google Analytics 101 for Business - How to Get Started With Google Analytics

Custom  Reports  and  API  Exports  

Page 85: Google Analytics 101 for Business - How to Get Started With Google Analytics

Link  to  other  Google  Products  

Page 86: Google Analytics 101 for Business - How to Get Started With Google Analytics

CRM  Integra9on  

Page 87: Google Analytics 101 for Business - How to Get Started With Google Analytics

Universal  Analy9cs  

The  World  is  Yours!  

Page 88: Google Analytics 101 for Business - How to Get Started With Google Analytics

Thank You! Jeff  Sauer  Digital  Marketer  Vice  President    Three  Deep  Marke9ng  St.  Paul,  MN,  USA  

88  

Download  These  Slides  Here:    bit.ly/ga101  

Interested  in  Google  Analy9cs  Training?  

Learn  More:    bit.ly/request-­‐ga-­‐training