GONE INGGONE ING 

GONE INGGONE ING 

The planning, implementation and

evaluation

of the Pike Place

philosophy

at Carrie’s Place

 

Local Area Police Command attends up to 350 domestic violence incidences per month

and ranks:

No 1 in D.V. assaultsNo 1 in breaches of

ADVOsNo 1 in sexual assaultsNo 1 in D.V. related

malicious damageNo 2 in D.V. related

suicide / self harmNo 4 in domestic homicide

Lower Hunter Police Statistics Lower Hunter Police Statistics 20072007

Lower Hunter Police Statistics Lower Hunter Police Statistics 20072007NSW Police = 80 Local Area Commands (LAC)

Carrie’s Place VisionCarrie’s Place Vision

Women and children – violence free –

independently 

Carrie’s Place VisionCarrie’s Place Vision

Women and children – violence free –

independently 

To increase the number of families in the Maitland and surrounding areas who live independently, safe and free from abuse, addiction and reliance on government and

non-government services. This will be achieved by developing and facilitating a holistic program which

empowers women with / without dependent children from domestic/family violence backgrounds.

What does Carrie’s Place What does Carrie’s Place do?do?

What does Carrie’s Place What does Carrie’s Place do?do?

Child supportprogram

Crisis accommodation and support program

for women with and without dependent

children

Medium termaccommodationprogram for womenwith and without dependent children

Communityaction/

educationprogram

Women’sresourcecentre

Service Delivery Model 2008Service Delivery Model 2008Service Delivery Model 2008Service Delivery Model 2008

Refuge Women’s Centre

Organizational Chart 2008Organizational Chart 2008Organizational Chart 2008Organizational Chart 2008Management Committee

Manager

AccountantProperty Manager

Outreach CentreCoordinator

Counsellors

Indigenous Outreach Worker

Comm. Dev.worker

DVCASCoordinator

VET Worker

Trainees Students

Court advocacy

Worker

Admin/court advocacy

traineeStudents

Refuge Team Leader

Women support workers

Child Support workers

Trainee Students

VolunteersWork Placements

VolunteersWork Placements

Internal FactorsInternal FactorsInternal FactorsInternal Factors Stressful living / work environment

Problem focus / sense of hopelessness

Difficulties of communal living

Lack of resources / space

Worker burnout / vicarious trauma

Low wages , high OH& S risks

Complex needs clients

Internal Factors Internal Factors continuedcontinued

Internal Factors Internal Factors continuedcontinued

Committed and dynamic teamCommitted and dynamic team

Supportive management committeeSupportive management committee

Culture of innovation and creativityCulture of innovation and creativity

Rationale forRationale for Rationale forRationale for

Independent of external forces Participation of internal stakeholders onlyPotential for quick improvement

Purpose ofPurpose of Purpose ofPurpose of

Create an environment of joy and light Create an environment of joy and light heartedness for service users and staffheartedness for service users and staff

Create a sense of belonging for Carrie’s Create a sense of belonging for Carrie’s Place service users and staffPlace service users and staff

Solidify positive team dynamics and staff Solidify positive team dynamics and staff moralemorale

Improve the sense of wellbeing to Improve the sense of wellbeing to Carrie’s Place service usersCarrie’s Place service users

PlayBe There

Make Their Day Choose Your Attitude

The The PhilosophyPhilosophy The The PhilosophyPhilosophy

FISH Principle 1 FISH Principle 1 FISH Principle 1 FISH Principle 1

PlayPlay

FISH Principle 2FISH Principle 2FISH Principle 2FISH Principle 2

Be thereBe there

FISH Principle 3FISH Principle 3FISH Principle 3FISH Principle 3

Make Make their their dayday

FISH Principle 4FISH Principle 4FISH Principle 4FISH Principle 4

Choose Choose your your

attitudeattitude

Planning toPlanning to

Planning toPlanning to Team FISH training workshop

Introduction Exploration Commitment Fishing for ideas

Weekly staff meeting FISH facilitator roster Fun committee Client evaluation Worker evaluation Endorsement by management committeeFISH philosophy included in recruitment Bright FISH posters in house and office Clients’ induction into FISH upon arrival

Monitoring Monitoring StrategiesStrategies

Monitoring Monitoring StrategiesStrategies

Samples of how toSamples of how to Samples of how toSamples of how to

Welcome

To

Carrie’s

Place

And moreAnd moreAnd moreAnd more

Evaluation of at Evaluation of at Carrie’sCarrie’sEvaluation of at Evaluation of at Carrie’sCarrie’s

Residents reported that: Their experience at Carrie’s Place

was different to other refuges

The workers happy / funny mood impacted

positively on their experience

The FISH activities were important to them

and broke up the monotony

They felt welcome and like they belonged

Sample CommentsSample CommentsSample CommentsSample Comments

Vibrant and energetic

It makes everybody feel special

Nutty

And….And….And….And….

Positive and

happy-go-lucky

Workers EvaluationWorkers EvaluationWorkers EvaluationWorkers Evaluation

Overall

Clients

Team / self

Different strategies Different strategies for different placesfor different places

Different activities Different activities for different placesfor different places

Be your own FISH Be your own FISH idea championidea champion

ModificationModificationModificationModification

Fish Fart

Continuous Improvement / Continuous Improvement / ExamplesExamplesContinuous Improvement / Continuous Improvement / ExamplesExamples

Regular evaluations

Fish philosophy included in Carrie’s Place business plan

Fish philosophy included in individual work plans

Fish philosophy included in staff appraisals

Standing item on Management meeting agenda

Katrina’s Experience

• My perception of how FISH affects clients

• What FISH means to my future practice

Strength Strength TheoryTheory

Strength Strength TheoryTheory

Capab

ilitie

s

Resilience

Resources

Possibilities

Hope

Empowerment

Internal Interpersonal Environmental

Choice

How client defines life and problems Level of desire to deal with problems How client wants to implement change

Self-esteem Positive outlook

Productivity

Emotional Health

Stress levels

Positive Outcomes

Mental Health

Self-respect

Job satisfaction

Motivation

Tolerance

Commitment

Energy

Morale

Confidence

Strengths and FISH! Strengths and FISH! philosophyphilosophy

Strengths and FISH! Strengths and FISH! philosophyphilosophy

Everybody has strengths irrespective of their situation

Workers roles are to empower individuals

FISH! allows a broader and more creative understanding of how strengths theory can be applied to human services

Strengths and FISH! Strengths and FISH! philosophyphilosophy

Strengths and FISH! Strengths and FISH! philosophyphilosophy

FISH! works so well because it uses the strengths people already have.

FISH! helps them to see the strengths they didn’t know they had

Creates opportunities to learn new strengths

It reinforces the good - every day, not just once a day, but all day long