goal setting
DESCRIPTION
TRANSCRIPT
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Goal Setting Workshop 2008GMR Group
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© 2008 Cerebrus ConsultantsGoal Building Workshop 2008 - GMR
Introductions
Purpose of today’s Workshop
Your Workbook
Ground Rules
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© 2008 Cerebrus ConsultantsGoal Building Workshop 2008 - GMR
Program Design
Goal Setting Workshop – Introduction, Perspective
on Jobs, Goals and Competencies, SMART
Goals Beyond the Workshop, Get Set GOAL! -
Thinking about your Job – Purpose, Activities and
ChallengesGet Set GOAL! – Set your Goals, Facilitator
Review, Interim Submission of Goal
Sheet
Hour 1
Hour 2
Hour 3&4
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© 2008 Cerebrus ConsultantsGoal Building Workshop 2008 - GMR
Business Context
Multiple businesses / geographies
Different stages of maturity
Project and SLA based organization
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© 2008 Cerebrus ConsultantsGoal Building Workshop 2008 - GMR
Design of the Workshop
Emphasis on the Job route
Your job Your goals
THE GOAL IS YOURS – OWN THE GOAL!
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© 2008 Cerebrus ConsultantsGoal Building Workshop 2008 - GMR
Objectives of the Workshop
At the end of this workshop you should have an 85%
complete goal sheet consisting of SMART goals
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© 2008 Cerebrus ConsultantsGoal Building Workshop 2008 - GMR
Some Typical Questions
My role keeps changing
My goals are not accurate
I already have a goal sheet… My team has been setting goals every year
What about the Balanced Score Card?
Is this process going to make a difference?
I do not have a fixed set of responsibilities
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Understanding Jobs
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© 2008 Cerebrus ConsultantsGoal Building Workshop 2008 - GMR
Key Aspects
Key Aspects of a JobJob Purpose
Key responsibilities and Duties
Key Activities and Tasks
Interactions
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© 2008 Cerebrus ConsultantsGoal Building Workshop 2008 - GMR
Thinking about your Job – Perspective 1
Strategic – Policy formulation and strategic decision making.
Managerial – effective acquisition, retention and development of resources
Operational – effective running of day to day activities/operations
What aspect of your job is…
Strategic
Managerial
Operational
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Thinking about your Job – Perspective 2
Set Performance
Goals
Required Competencies
Excellent Performance
Focus on RESULTS
Focus on BEHAVIOR & SKILLS
WHAT HOW
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© 2008 Cerebrus ConsultantsGoal Building Workshop 2008 - GMR
Competencies
An underlying characteristic that drives superior performance
Behavioral Competencie
s
Technical Competencie
s
COMPETENCIES
E.g. Result Orientation (Delivering the promise) – identifies, confronts
and overcomes barriers to successful completion of a task or project.
E.g. Project Management – apply project management principles to the
initiation, planning, execution and closure stages of a project while
efficiently managing cost, quality and time
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How Many Goals
“If you chase two rabbits,
both will escape…”
Too many goals defeat the purpose
A goal is something you
want to achieve!
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© 2008 Cerebrus ConsultantsGoal Building Workshop 2008 - GMR
GMR PMP Process
Assessment of Values &
BeliefsScore
Achievement of Goals
Score
70%
30%
Final Performance
Score
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© 2008 Cerebrus ConsultantsGoal Building Workshop 2008 - GMRGMR Goal Setting 2008
GMR Values & Beliefs
Humility
Respect for individual
Learning
Deliver the promise
Social Responsibility
Teamwork &
Relationship
V & BV & BEntrepreneurship
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© 2008 Cerebrus ConsultantsGoal Building Workshop 2008 - GMR
Types of Goals
Problem Solving Goals – Solving specific
issues. E.g. Reduce non-budgeted expenditure
by 5%
Maintenance Goals – Continuous job
responsibilities. E.g. Generate pay checks
by end of every month
Majority of goals
Project Goals – For specific one time
projects, new services & operations. E.g. SAP
implementation by June 3rd
Learning Goals - Learning a new job or developing a new skill. E.g. Improve written communication skills
Types of Goals
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© 2008 Cerebrus ConsultantsGoal Building Workshop 2008 - GMR
SMART Goals
Goals should be straightforward and
specific. Answer the questions –
Who, What, Where, When, Which, Why
Measuring your goals helps you stay on track. If you can’t measure it, you
can’t manage it. How much? How many?
A goal must be capable of being reached. The goal must be achievable and still stretching. So you feel you can do it and it
will need a real commitment from you.
Specific
Measurable Attainable
S M A R TRelevant
Timeline
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SMART Goals
The goal must be able to produce an impact or
change. In addition, the goal must also be important to the
organization.
Set a timeframe for the goal. Putting an end point on your goal
gives you a clear target to work towards.
Relevant Timeline
S M A R TSpecific
Measurable
Attainable
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Example – SMART goals
SMART Goal – Appoint an external consultant with expertise in the area of Engineering and Design by June 3rd and draw a Service Level Agreement in adherence to the company’s policies.
SMART Goal – Respond to a RFP in adherence to the company’s policies within two weeks of receipt along with required inputs from the Construction as well as Engineering team.
Goal – Respond to a ‘Request for Proposal’
Goal – Hire a consultant
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© 2008 Cerebrus ConsultantsGoal Building Workshop 2008 - GMR
Set Goals with Measurements
Measurements provide a method of feedback and evaluation
Objective Measurements – Quantitative measurement,
specific end result
e.g. Cost, Revenue, Output
Subjective Measurements – Depends on a view point,
subjective end result
E.g. Opinions, Experience, Perception, Customer
Satisfaction
Goals with Measurements
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© 2008 Cerebrus ConsultantsGoal Building Workshop 2008 - GMR
Beyond Goals
The Performance Management Cycle
Review – Discuss results,
Review and refine goals
Assess – Development
plans
Planning – Set goals, Identify support and
barriers
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© 2008 Cerebrus ConsultantsGoal Building Workshop 2008 - GMR
The Goal Setting Worksheet
A Quick Job Analysis – Activities,
Responsibilities and Challenges
Goal Setting – Goals, Target, Responsibility,
Support and Action Plans
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© 2008 Cerebrus ConsultantsGoal Building Workshop 2008 - GMR
Beyond This Workshop
By the end of this workshop you should have a 85% completed goal sheet consisting of SMART goals
Next StepsReview the goals that you have set in this workshop
Discuss them with your supervisor
Finalize your goal sheet
Get a sign off from your supervisor
Send us your completed goal sheet within 10 days from today
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© 2008 Cerebrus ConsultantsGoal Building Workshop 2008 - GMR
Contact Us
Get in touch with your Trainer / Facilitator directly for any queries
Contact us over email at the following address
Send in your final goal sheet at
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© 2008 Cerebrus ConsultantsGoal Building Workshop 2008 - GMR
Prizes to be Won!!
All participants to get souvenirs on submission of signed-off goal sheets.
Early bird prizes for the first 100 completed goal sheets in each location
Two prizes in each session for the best goal sheet
All prizes and souvenirs will be announced at the end of all programs (mid-June)
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Get Set GOAL!!