goal: how to recruit and engage supporters on facebook
DESCRIPTION
For the European Football Cup (June 8th to July 1st) , the french e-retailer Rue du Commerce asked us to create a prediction contest for its Facebook community. Within few weeks, we brought thousands of new likes and multiplied by 4 the engagement rate of the page.TRANSCRIPT
GOAL!HOW TO RECRUIT AND ENGAGE SUPPORTERS ON FACEBOOK
x
GER VS ITA
FRA VS UKR CZE VS POR GER VS GREFRA VS ENG
POR VS ESPENG VS ITA SPA VS ITASPA VS FRA
FRA VS SWE
WE LOVE FOOTBALL...
For the European Football Cup (June 8th to July 1st) , the french e-retailer Rue du Commerce asked us to create a prediction contest for its Facebook community.
...AND FACEBOOK APPS.
The game was simple and sharing-oriented. Just predict the score and you’re set. This is what we call a snack app.
Participation and virality were boosted by the great prizes offered by RueDuCommerce
0
600
1200
1800
2400
FRA VS ENG FRA VS UKR FRA VS SWE CZE VS POR GER VS GRE SPA VS FRA ENG VS ITA POR VS ESP GER VS ITA SPA VS ITA
Number of participations
IT’S NOT ONLY ONE GAME.
Match
2145
2145
1648 1651
11601075
983
687
1417
1677
2035
The aim was to create a recurring moment for this community, by giving them the chance to share their predictions on 10 different matches, one at a time.
TAKE A SIT IN THE FACEBOOK STANDS.
75,4 %
12,2 %
7,9 %
4,5 % 8-10 PARTICIPATIONS : THE AMBASSADORS
5-7 PARTICIPATIONS : THE ENGAGED FANS
3-4 PARTICIPATIONS : THE AMATEUR
1-2 PARTICIPATIONS : THE CURIOUS
They support the brand on Facebook in sharing content with their networks. The Ambassadors are crucial to increase your viral reach.
Client or future client, they interact with your brand on Facebook. They are listening to your messages.
They are interested in contests and games.They are looking for fun and Facebook is a great playground for them.
Even if they are curious and try new experiences, they mainly use Facebook basic features such as hanging out with friends.
IT’S DIFFICULT TO BE NOSTRADAMUS.
FRA VS ENG FRA VS UKR FRA VS SWE CZE VS POR GER VS GRE
SPA VS FRA ENG VS ITA POR VS ESP GER VS ITA SPA VS ITA
% of people predicting the right score
% of people predicting the right winning team (or draw)It’s hard to bet on the right score. Give the opportunity to your community to play several times, you will increase your reach.
20,1 %
78,3 %85,2 %
11,2 %
8,5 %
14 %5,3 %
1 %
77,9 %
10,4 % 0,2 %
56,9 %
2,3 %
14,6 %
1,6 %
7,6 %
21,9 %
11,5 %0 %
43,1 %
WE BROUGHT NEW SUPPORTERS.
0
300
600
900
1200
June 8th - BEGINNING OF THE GAME1123 new fans in one day
Before : 53 new fans per day
4,5x new page likes during the game
Game period : ~ 3 weeks
New likes
Time
IT’S ALL ABOUT ENGAGEMENT.
0
1,25
2,50
3,75
5,00
Thanks to this interactive contest, Rue Du Commerce has reached a 4,91% engagement rate.
4x the page engagement rate !
Engagement rate (%) 4,91%
Time
Game period : ~ 3 weeks
HEAR THE VUVUZELA EFFECT.
0
50000
100000
150000
200000
The OVP Mix to increase your total reach: Organic, Viral, Paid.
3,5x the reach to enhance the page EdgeRank
Reach
MAX REACH : 168144 users
Total Reach
Viral Reach
Organic Reach
Paid Reach
Game period : ~ 3 weeks
TIME OUT.
6591PLAYERS
14478PARTICIPATIONS
26762VISITS
54%CONVERSION RATE
4301NEW LIKES
AVERAGE REACH (BEFORE)
56kAVERAGE ENGAGEMENT RATE
0,97%
117kAVERAGE REACH (DURING THE GAME)
3,55%AVERAGE ENGAGEMENT (DURING THE GAME)
2x
3,7x
MANY THANKS TOR O M A I N G I A C A L O N EFROM RUE DU COMMERCEFOR HIS HELP ON THIS PROJECT
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