HOLIDAY INTELLIGENCE

Traveller Satisfaction / Accommodation in Goa

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www.holidayiq.com Accommodation Satisfaction / GOA

• The data used in this presentation has been collated from multiple user actions on www.HolidayIQ.com

• The purpose of this presentation is to provide best destinations through different parameters. Therefore, all data and conclusions herewith are to be treated as such.

• The analysis and perspective presented here have been developed by the Holiday Intelligence team at HolidayIQ.

This presentation examines satisfaction of Indian travellers

with various accommodation options available in India’s

leading tourism state - GOA

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Accommodation choice in Goa / Number of properties

GOA has 1450 accommodation options listed on HolidayIQ

• 20% of all accommodation

in Goa is located in

Calangute, the destination

hugely popular with

domestic travellers

• Destinations with 10 or

more properties account for

71% of accommodation in

Goa

• The Top 5 Destinations

account for 46% of Goa

accommodation

Luxury: >= 6000/night; Budget: <= 2500/night & Mid Range: 2500 - 6000

Goa Destinations by Accommodation Availability

Rank Destination # of Properties

Luxury Mid-Range Budget

1 Calangute 292 2% 25% 73%

2 Panjim 116 7% 22% 71%

3 Candolim Beach 110 6% 28% 65%

4 Bardez 83 10% 39% 52%

5 Anjuna Beach 66 5% 17% 79%

6 Baga 62 3% 34% 63%

7 Colva 52 6% 29% 65%

8 Salcette 48 6% 40% 54%

9 Margao 44 5% 11% 84%

10 Benaulim 37 8% 24% 68%

11 Mapusa 24 4% 17% 79%

12 Dona Paulo 20 5% 40% 55%

13 Porvorim 19 5% 53% 42%

14 Cavelossim-Mobor 16 6% 50% 44%

15 Varca 15 13% 40% 47%

16 Miramar 13 15% 31% 54%

17 Bogmalo 11 18% 27% 55%

18 Majorda Beach 10 30% 10% 60%

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Accommodation choice in Goa/ Categories

GOA has 12 different categories of accommodation

• Resorts & Hotels account for 64% of

the total accommodation units in

Goa

• Alternate accommodations account

for the remaining 36% of

accommodation in Goa

• The wide range of accommodation

categories allows for significant stay

choices for travellers

Distribution by Accommodation Category

Accommodation Type # of Properties

Share (%)

Hotels 482 33%

Resorts 450 31%

Guest houses 279 19%

Self catering villas 85 6%

Serviced Apartments 61 4%

Home Stays 30 2%

Nature Camps 23 2%

Heritage Hotels 13 1%

Boutique Hotels 12 1%

Spas 10 1%

Farm Stays 3 0.2%

Houseboats 2 0.1%

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Accommodation choice in Goa/ Price Range

GOA has broad variety of accommodation properties which fit in all price brackets

Distribution by Price Range

Room Price per Night

# of Properties Share (%)

Above 10000 38 3%

5001 – 10000 92 6%

3001 – 5000 210 15%

1501 – 3000 440 30%

Below 1500 670 46%

Room Price refers to publicly quoted minimum room rack rate in INR

• Budget travellers have significant

choice in Goa with over 70% of the

available accommodation at Rs 3000

or below per night

• The mid-upscale segment at Rs 3000

to Rs 5000 per night comprise 15% of

the total

• The luxury accommodation segment

has relatively less choices

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Top 10 Destinations / by Accommodation Satisfaction

BOGMALO ranked #1

• Among the notable destinations of

Goa (those with 10 or more

accommodation options), Bogmalo

scores highest on guest satisfaction

• The list of Top 10 destinations by

accommodation satisfaction

includes bigger destinations like

Candolim & Baga as well as smaller

destinations like Majorda &

Bogmalo

Top 10 Goa Destinations

Rank Destination # of Properties

1 Bogmalo 11

2 Cavelossim-Mobor 16

3 Benaulim 37

4 Salcette 48

5 Dona Paula 20

6 Varca 15

7 Candolim Beach 110

8 Majorda Beach 10

9 Baga 62

10 Anjuna Beach 66

Accommodation Satisfaction is evaluated on the basis of Ratings & Reviews from travellers on HolidayIQ.com

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GOA’s self catering villas ranked highest in traveller satisfaction among all accommodation categories

• Alternate accommodation options

occupy the Top 5 slots in

accommodation satisfaction by

category

• Resorts ranked in the mid point of

various categories

Top Categories/ by Accommodation Satisfaction

Satisfaction by Accommodation Categories

Rank Category # of Properties

1 Self Catering Villas 85

2 Boutique Hotels 12

3 Nature Camps 23

4 Spas 10

5 Farm Stays 3

6 Resorts 450

7 Heritage Hotels 13

8 Home Stays 30

9 Hotels 482

10 Guest Houses 279

11 Serviced Apartments 61

12 Houseboats 2

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Top Price Segments / by Accommodation Satisfaction

Upscale properties with prices from Rs 5000 to Rs 10000 garnered the highest traveller satisfaction

• Accommodation satisfaction is

directly proportional to the price

of the accommodation

• Price at 5000 per night is the point

at which the satisfaction differed

significantly

Satisfaction by Accommodation Price-Range

Rank Accommodation Price-Range

# of Properties

1 5001 – 10000 92

2 Above 10000 38

3 3001 – 5000 210

4 1501 – 3000 440

6 Below 1500 670

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Top 10 Destinations / Satisfaction with Service quality

Top 10 by Service Quality

Rank Destination # of Properties

1 Bogmalo 11

2 Cavelossim-Mobor 16

3 Dona Paula 20

4 Benaulim 37

5 Salcette 48

6 Margao 44

7 Baga 62

8 Candolim Beach 110

9 Bardez 83

10 Porvorim 19

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Top 10 Destinations / Satisfaction with Room quality

Top 10 by Room Quality

Rank Destination # of Properties

1 Salcette 48

2 Benaulim 37

3 Bogmalo 11

4 Dona Paula 20

5 Margao 44

6 Candolim Beach 110

7 Anjuna Beach 66

8 Bardez 83

9 Cavelossim-Mobor 16

10 Baga 62

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Top 10 Destinations / Satisfaction with Location of properties

Top 10 by Location

Rank Destination # of Properties

1 Bogmalo 11

2 Benaulim 37

3 Majorda Beach 10

4 Varca 15

5 Dona Paula 20

6 Baga 62

7 Candolim Beach 110

8 Calangute 292

9 Colva 52

10 Cavelossim-Mobor 16

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Top 5 GOA DESTINATIONS / Satisfaction with Luxury Accommodation

Top 5 by Luxury Accommodation

Rank Destination* # of Properties

1 Mandrem 4

2 Colva 3

3 Canacona 5

4 Candolim Beach 7

5 Majorda Beach 3

Luxury: >= 6000/night; *Ranking is based out of 14 Destinations with minimum 3 Luxury Accommodations

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Top 5 GOA DESTINATIONS / Satisfaction with Mid-Range Accommodation

Top 5 by Mid-Range Accommodation

Rank Destination* # of Properties

1 Agonda 6

2 Dona Paula 8

3 Benaulim 9

4 Palolem 11

5 Salcette 19

Mid-Range: 2500 ~ 6000/night; *Ranking is based out of 19 Destinations with minimum 5 Mid-Range Accommodations

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Top 5 GOA DESTINATIONS / Satisfaction with Budget Accommodation

Top 5 by Budget Accommodation

Rank Destination* # of Properties

1 Agonda 30

2 Mandrem 23

3 Palolem 43

4 Canacona 43

5 Benaulim 25

Budget: <= 2500/night; *Ranking is based out of 21 Destinations with minimum 8 Budget Accommodations

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Top 5 GOA DESTINATIONS / satisfaction with Alternate Accommodation

Top 5 by Alternate Accommodation

Rank Destination* # of Properties

1 Canacona 35

2 Margao 8

3 Agonda 23

4 Benaulim 20

5 Candolim Beach 33

Alternate Accommodation include other types of accommodation other than Hotel/ Resort such as – Farm House, Home Stay, Service Apt, Guest House, Villa and so on. *Ranking is based out of 17 Destinations with minimum 8 Alternate Accommodations

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Notable Luxury Accommodations

"Peaceful place with good accomodation" Posted 5 months ago

Looking for a peace of heaven on earth, Camilsons is the

one. No noise, complete tranquility, with the sound of the sea,

birdsong and the gentle rustle of palm leaves in a beautiful

garden that is full of trees. As a family of 8 adults and 2

childrens we had 3 a/c rooms with attached baths in the lower

cost accommodation which were clean and adequate. The

food was excellent, the restaurant on the beach. Open on 3

sides with white wicket fences, it was enchanting at night with

its ceiling of colored lanterns and candles on each table.

- Saibal Guha Neogi

http://www.holidayiq.com/Camilsons-Beach-Resorts-Colva-

hotel-2172.html

"A five star hotel with good facilities" Posted 2 months ago

I always had a good experience with the Leela. A five star hotel

with good facilities. I had a good stay with VIP services, highly

trained staffs. Services offered by them were excellent. They

offered very good breakfast and dinner. I stayed for 5 nights

and 6 days, and overall it was one of my best hotel stays so far.

- Harshal

http://www.holidayiq.com/Leela-Kempinski-Cavelossim-Mobor-

hotel-2041.html

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Notable Luxury Accommodations (2)

"Good location with private beach“ Posted 1 month ago

Varca place is excellent. Resort is good. It has its It is a five-

star property. Resort is far from city and beach. Maintenance is

excellent. Staff is well behaved. Rooms are spacious. Room

services are excellent. Water facilities are available in rooms.

Veg and non veg both foods are available. Food is excellent.

Price wise, it is costly. Swimming pool and private beach are

there. Overall, recommendable hotel for all types of travelers.

My trip was for three days with family. Hotel location is very

good. Activities are good. Pickup and drop facility is available.

Parking facility is also available. - Karan Patel

http://www.holidayiq.com/Club-Mahindra-Varca-Beach-Resort-

Varca-hotel-2156.html

"Service was great; delicious & hygienic food" 6.9/7 Posted 4 days ago

I stayed 3 days at this hotel with my friends. Awesome feeling,

when you wake-up in the early morning. Beach is nearly 50-60

meter from hotel. Nice swimming pool. Delicious & hygienic

food. Great service by hotel staff..

- Nilesh Butani

http://www.holidayiq.com/Casa-Candolim-Beach-front-

Candolim-Beach-hotel-414158.html

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Notable Mid-Range Accommodations

"Good hotel with good rooms & quality food" 7/7 Posted 4 weeks ago

It is a very good hotel residing to a Bogmalo beach near to

Panjim airport, sort of private beach with low rush, can

experience privacy with loved one. Good hotel with lots of

international guest, good quality of food, dining is along with

sea shore, good to share candle light dinner, live music, in

house casino, awesome location of rooms with huge terraces

facing towards sea shore. It was great experience. – Aditya

http://www.holidayiq.com/Bogmalo-Beach-Resort-Bogmalo-

hotel-2203.html

The International Centre Goa, Dona Paula

"Close to the beach; good complimentary breakfast" 6.8/7 Posted 3 months ago

Nice place for nice people, it's calm, cool and really like a

resort. Complimentary breakfast was very good well maintained

garden, swimming pool and gym. If you are a higher thinker or

want a peaceful stay it's a good place and price was good. The

hotel is very close to the beach. - Dsoodey

http://www.holidayiq.com/Goa-International-Centre-Dona-

Paula-hotel-2140.html

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Notable Budget Accommodations

"Good experience" Posted 2 years ago

Visited this place along with my friends,The outside of San Joao

is very nice to look at- Goan inspired architecture with a very

attractive seating area made out of local rocks and painted

cement just inside the entry gate,the swimming pool is small but

its clean and well maintained,the location is quite and nice even

the food was good and reasonable...the staff were friendly and

helpfull they helped us about the places over all it was good we

didnt face any kind of problem...

Worst Experience: nothing bad everything was good...– Aditya

http://www.holidayiq.com/SAN-Joao-Holiday-Homes-Benaulim-

hotel-412007.html

"Food was good and people in the hotel were good" Posted 8 months ago

Vaccation in Goa, I am ready with my bag pack any time..... I

have been to goa so many times but each time its a new

experience. Its the one place where you can chill and relax.

during our visit we stayed in Jasmine hotel...... Food was good

and people in the hotel were good.......We enjoyed our trip

- Subhojit

http://www.holidayiq.com/Jasminn-Resort-Salcette-hotel-

11935.html

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Notable Alternate Accommodations

"The views across the lake...“ Posted 5 years ago

The views across the lake are breath taking and forever changing

with the time of day, rich in colour and offering a tremendous sense of

space and freedom. watch and listen to the extensive bird population,

with eagles soaring overhead. You can walk and explore all day

without crossing a road, a perfect environment for children to play

safely.Wonderfully appointed rooms ,the balcony was a treat.The

hosts were very obliging and helpfull.Peace and tranquility was the

order of the day. We had so much to do ,the best being the

sightseeing organised by Bennita.

Best Experience: The delightful food,the trip to a real working bakery

(we baked !!!)the camping across from the lake.Sheer paradise.

Worst Experience: None at all.. – Finerman

http://www.holidayiq.com/Arco-Iris-Homestay-Margao-hotel-

13204.html

"Very good food“ Posted 2 years ago

a very pleasant surprise the moment i steeped inn i met the

staffs i felt very confident, service was good food was great it

was a awesome time spent here it was very clean and neat

over all it was good experience.

Best Experience: food was very good service was great very

good staffs.

Worst Experience: nil. - Uvrao Rao

http://www.holidayiq.com/Hallmark-Guest-House-Baga-hotel-

4668.html

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