26 weeks to make a difference

To make the North East of England

the UK’s most digitally skilled region

1

Our aim

… 24% of adults don’t have Basic Online Skills

We aim for a 25%Basic Online Skills boost

in 12 months

COMMUNICATE FIND THINGS SHARE

1 2 3

Send and receive emails

Use a search engine and

browse

Fill out an application

form

KEEP SAFE ONLINE4

These Basic Online Skills have been developed by Go ON UK with the help of key academics from LSE, LBS, Ofcom and OII. They are being used as a basic standard of literacy for Go ON UK Partners.

Basic Online Skills for individuals

Basic Online Skills for SMEs

These Basic Online Skills have been developed by Go ON UK with the help of key academics from LSE, LBS, Ofcom and OII. They are being used as a basic standard of literacy for Go ON UK Partners.

COMMUNICATE FIND THINGS SHARE

1 2 3

Send & receive emailCreate & maintain

social media accountsUse customer relationship

management tools

Use a search engine Build, maintain & promote a website

Comply with accessibility guidelines

Optimise site for different devices

KEEP SAFE ONLINE5

4

Make & take payments &

donations online

FIND THINGS TRANSACT

£

Basic Online Skills for charities

These Basic Online Skills have been developed by Go ON UK with the help of key academics from LSE, LBS, Ofcom and OII. They are being used as a basic standard of literacy for Go ON UK Partners.

COMMUNICATE FIND THINGS SHARE

1 2 3

Send & receive emailCreate & maintain

social media accountsUse customer relationship

management tools

Use a search engine and browse

Build, maintain & promote a website

Comply with accessibility guidelines

Optimise site for different devices

KEEP SAFE ONLINE5

4

Make & take payments &

donations online

FIND THINGS TRANSACT

£

How?

COLLEAGUES CUSTOMERS COMMUNITY

1 2 3

Everyone in the UK should have the Basic Online

Skills to enjoy the full benefits

of the web

Everyone deserves world-

class digital services that

meet their needs and are useable

by all

Communities that don't have the skills to fully

enjoy the benefits of the internet should

not be left behind

Go ON UK Digital Skills Charter

Launching digitalskills.com

Kickstarting a partner programme

With over 400 partners so far…

Go ON UK Founder partners

National partners

Local partners

They’re supercharging existing activity and embedding digital skills into everything they do

Go ON UK Founder partners

National partners

“Digital exclusion is a serious issue. As the UK’s largest and most advanced digital communications company, EE is committed to making a difference to people’s lives by helping them get connected.

EE is investing £53.9 million in the North East to be first to provide superfast 4G mobile services. But connectivity is not enough. We are also working with a number of partners across the North East, including Age UK and UK online centres, to deliver initiatives in our local communities.”

Olaf Swantee, EE CEO

Local partners

“Lloyds Banking Group has a huge responsibility to encourage and support people and organisations to gain the Basic Online Skills and confidence to take advantage of the many opportunities the internet can bring.

That’s why we have joined forces with our community partners in the North East of England to support those with low or no digital skills. We strongly believe that by working together and using our existing networks in the heart of communities, we will help organisations reach more customers and benefactors, sell more or receive more donations, save time and prosper in ways that will help them and the communities they serve.”

Eva Eisenschimmel, Chief Marketing Officer, Lloyds Banking Group

Together we can boost the Basic Online Skills of

every individual, SME and charity

Thank you