go mobile -your hotel on the go

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  • Viggo Mobile - Your Hotel in Your Guests Pocket

    The Viggo Mobile application connects your guests to your hotel during their stay - in and

    out of their rooms.

    12:06

    Hotel News, June 5, 2014, 12:00 PM

    Happy Hour at the hotel BarAll menu items at 50% offFrom 5PM - 7PM.

    View Bill

    TV Media Share

    My Hotel

    Front Desk

    Viggo Hotel

    Hotel News: Notifies your guests of whats happening at your hotel even before guest check-in.

    Front Desk: Lets guests communicate with the front desk, instantly.

    Media Share: View mobile content on the in-room TV screen, supporting non-DRM videos, pictures and music.

    My Hotel: Discover whats going on in and around your hotel.

    To successfully install Viggo Mobile, please make sure the following items are defined correctly in the Viggo Content Management System (CMS): Hotel Mobile HTML page, News, Messages and Quicktalk.

    Add Viggo Mobile On TV tile to your Viggo Media Package from the Viggo Market > Home section. Select tile and save.

    Download Viggo Mobile for free from Google Play.

    If you have any questions, kindly contact support@viggo.tv or visit us at www.viggo.tv

    Vew Bill: View hotel bill, approve and checkout.

  • 19:30 PM 34o CH.24.BWelcome, Guest

    MoviesLocal

    Web

    Hotel

    More...

    Television

    Games

    Flights Music

    Nimbar | Thai Cuisine

    Happy Hour at The Hotel Bar 17:00-19:30...

    ViggoSystem Requirements

    2015, Viggo BV All rights reserved

    2. Guest Mobile devices must be connected to the internet (3G/WiFi).

    4. The Viggo STB version should be 2.14.52 or higher.

    Both STB and the Guest Mobile devices should have access to the Internet and connected to Hotel Network.

    For smaller hotels, a unied HSIA network may be used. In that case, L2 Client Isolation should be DISABLED.

    5. Viggo Mobile is compatible with the Android version 2.2 and higher.

    3. Guest must be checked-in for Media Share, Messaging and View Bill features to operate.

    System NetworkGuest Network

    HSIA Gateway

    Access Point

    WiFi / LAN WiFi

    L2 client isolation enabled

    Switch

    Router

    Guest Devices

    Rooms

    Switch

    Mobile

    Ping

    Media Share

    IP / Internet Connection

    Watch Video

    1. Viggo Media Share is based on streaming content from guest mobile devices to the Viggo STB (Hotel TV).To accomplish this in a secure manner within hotel HSIA networks, the following conguration is required:

    19:30 PM 34o CH.24.BWelcome, Guest

    MoviesLocal

    Web

    Hotel

    More...

    Television

    Games

    Flights Music

    Nimbar | Thai Cuisine

    Happy Hour at The Hotel Bar 17:00-19:30...

    19:30 PM 34o CH.24.BWelcome, Guest

    MoviesLocal

    Web

    Hotel

    More...

    Television

    Games

    Flights Music

    Nimbar | Thai Cuisine

    Happy Hour at The Hotel Bar 17:00-19:30...

    The diagram above is of a typical HSIA hotel network conguration. The 2 networks (Guest and System) can be either WiFi or Ethernet and must use dierent subnets.

    STBs MUST have an IP connection to the Guests Mobile device. This can be achieved by conguring the router between the Guest Network and System Network and can be easily tested by PING-ing the Guest Mobile device from the System Network (STB).

    For Example: If the IP address of the Guest mobile device is 192.168.1.44 and the STB IP address is 172.164.1.84, the STB should be able to PING 192.168.1.44 and receive a reply.

    Viggo-Sys-Arch-Mobile_page1Viggo-Sys-Arch-Mobile_page2

    Button 1: Button 2: