glpi - help desk administrator access
TRANSCRIPT
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Help Desk Administrator access
Presented By: Sharath K R
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agenda
• Enter the URL, User name and Password
• Click on administrator and click on user
• Fill the new user form
• Profile setup
• Add the location information
• Add user into profile and group
• Follow the steps to the add the new user into rules
• Follow the steps to the get report
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Enter the URL, User Name and Password
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Click on administrator and click on user
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Click on add user
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Fill the form and click on add
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Again got to user present in the administrator
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Search the user(1) and click(2)
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Add the profile to the new user
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Add the more information
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Add the user into particular group
• Email the user Credentials
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Follow the steps to add the rules
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Assign the user to the respective Dept. criteria.
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Follow the steps to the get report
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Get the report according to the status
• Click green circle(2) for download the file.
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Thank You