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Global Outbound Telemarketing Market - Procurement Market Intelligence Report 2017-2021

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Scope of The Report

• Market insights of the global outbound telemarketing market

• Supply insights of the global outbound telemarketing market

• Pricing insights of the global outbound telemarketing market

• Category essentials of the global outbound telemarketing market

• Cost drivers that will shape the supplier landscape

• Understanding the challenges faced by the procurement managers

• Analysis of the key procurement best practices to drive the

maximum benefits

• Supplier market landscape and future trajectory of the market

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Procurement Best Practices

To mitigate outsourcing-related risks, buyers need to adopt systematic procurement practices to gain better control

over suppliers, irrespective of prevalent market forces. With appropriate planning, this can help manage expenses

better and procure suitable services to offer a seamless customer experience.

• Choosing a service provider with multi-channel capability

• Engaging with third-party service providers

• Engaging in short-term contracts

• Implementing supplier performance tracking metrics

Key Strategies

Global Outbound Telemarketing Market - Procurement Market Intelligence Report 2017-2021

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Procurement Challenges

Factors such as the shortage of skilled workforce and high rejection rates are affecting the telemarketing industry

and are increasing procurement complexities.

Key Challenges

• Shortage of skilled telemarketers

• High rejection rates

• Lack of consumer data

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Top Suppliers and Regions

Suppliers Regions

• Marketone

• Marketmakers

• Telecontact Resource Services

• Onbrand24

• Americas

• APAC

• Europe

View Our Report: Global Outbound Telemarketing Market - Procurement Market Intelligence Report 2017-2021

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