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Global Marine
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By its nature, the marine industry is challenging. Vessels, crew and cargo are exposed to a range of risks in port and on the high seas.
Sedgwick’s global network of marine experts can help navigate the choppy waters of international losses. A loss can occur at anytime, anywhere in the world, regardless of where it has been insured or where the insured party is located.
Introducing the Global Marine team
Ready where you need usSedgwick is the largest claims management and loss adjusting business in the world, with client relationships that have stood the test of time. Our global service offerings are focused on delivering the right level of service by specialism or severity.
Our Global Marine team is specifically aimed at delivering the finest technical skills, industry specific knowledge and best practices to respond to losses of significant size and complexity, backed-up by local expertise on the ground in over 65 countries.
Our large, worldwide team of marine professionals fully understand the local laws, practices and customs of marine claims, allowing us to achieve the best outcome for you – fast.
Many parties in multiple locations are involved in the supply chain, often with conflicting interests; and the shipping and storage of goods is subject to complicated national and international rules and regulations.
Reservoir of resourcesOur Global Marine team is well placed to handle all types of marine claims; from a single local incident to fully serviced global accounts and catastrophe events. As part of a worldwide network, we access additional resources and expertise wherever and whenever they are needed – a loss that occurs due to an explosion whilst unloading a tanker at the terminal, for example, may not only need a marine specialist, but also a personal injury, business interruption or environmental specialist.
Our team is a centre of excellence for all things marine related, always collaborating about the most efficient ways to handle complex cases and sharing best practice and professional knowledge. Whoever you deal with, you will experience a high level of service and standards that are consistent across the world.
If you would like to assign a claim, get some advice or simply find out more about how we work, please contact me or any member of the team included in this brochure.
M +31 651 257 887E [email protected]
Head of Marine Continental Europe Head of Global Marine
Ton Schox
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Our global network means that we are there, when and where clients need us to be.As a trusted brand within the marine industry, we provide specialist marine servicesfrom the early stages of marine surveying, taking care to invest in our people and inthe expertise they bring to you.
Your marine experts
Specialist marine claims unitBased in Cardiff, in the United Kingdom, our professional marine claims handling team provides fully outsourced claims services to Lloyd’s and company market clients and can use our network to provide surveys.
Management informationFor many years we’ve recognised how IT contributes to a first-class service and pioneered the development of a number of tailormade systems geared around client needs, including web-based claims reporting and monitoring systems to assist with management information.
Easy to do business withThe team working with you will be made up of senior surveyors with many years of marine experience and on top of this we assign an account executive who will be your point of contact throughout the life of the claim. Not only do we have excellent working relationships with each other, we’ll also take every step to develop a successful partnership with you.
We work collaboratively to deliver world-class loss adjusting, surveying and claims management services to you 24-hours a day, seven days a week – and make sure you benefit from the combined knowledge of experts throughout. Our technology allows us to share information with you from any location, including notification of losses, as well as global trends and loss patterns.
We believe in a consistent approach
Clarity and consistencyOur instructing office manages the claim process from start to finish; ensuring a cohesive course of action within our clear and easily understood reports.
Multi-disciplined teamA wide range of technically skilled people work in unison with the Global Marine team, either in-house or on location, to guarantee a swift investigation and result.
Recovery departmentOur multilingual marine experts have an enviable amount of knowledge about international treaties and can offer advice and support on dealing with claims against inland, sea, road, air and rail carriers and/or stevedores.
180+dedicated marine experts around the world, supported by
21,000colleagues
900+offices
65 countries
65+languages spoken
In numbers
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No matter where the loss is situated, we can co-ordinate the investigation, provide in-depth technical expertise or simply direct you to our local marine contact.
From local operations to global accounts and high end casualties, our marineteam is structured to make sure the right people are in the right place at the right time – fast.
What we do
Our range of professional services are available to the insurance market, the logistics industry, carriers and traders, the legal profession and P&I clubs.
From within our global network we provide additional resources, including engineering expertise, which is amongst the best in the world.
Specialist services
• Catastrophe response• Container casualties• Specialist investigation• Loss control programmes• Marine fraud• Salvage sales• Supply chain risk management
CargoOur people in the Global Marine team specialise in everything cargo-related, from paper clips to chilled or frozen foodstuffs, liquid cargo, container casualties, marine fraud and advising on salvage sales.
Hull & machineryOur dedicated experts bring their seagoing, engineering and shipbuilding experience to bear on behalf of insurers, owners and operators, providing nautical surveys on all types of vessels and floating structures and consulting on landbased equipment.
Marine liabilityWe regularly investigate and adjust liability claims across the full range of risks insured in the marine markets. Our cargo and logistics expertise brings benefits both in terms of more effective loss mitigation, as well as careful investigation into the cause of loss and the responsibility for it. Our clients include P&I clubs and fixed-premium insurers of freight forwarders, truck operators, warehouse-keepers, ports and terminals and marine trade businesses, such as, welders, fabricators and repairers.
• Claims management and recoveries• Project cargo and warranty surveys• Yachts and pleasure craft• Third party administration • Global accounts• Cyber• Warehouse inspections
Your marine team
Evgeniy [email protected] +7 985 771 4311
Zoltán OláhSlovakiaE zoltá[email protected] +421 905 621 257
Carlos Mantecas AlonsoSpainE [email protected] T +34 605 699 750
Sven PörksenGermanyE [email protected] +49 1520 9230 545
Zoltán MárkusHungaryE zoltá[email protected] +36 30951 6782
Dominique BretonFranceE [email protected] +33 6 30 47 40 40
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Patrick ElstonCyprusE [email protected] +357 9968 0484
Lars Mølgaard Denmark, Finland, Norway & SwedenE lars.mø[email protected] +45 2338 4771
Peter DehaemersBelgium E [email protected] +32 475 497061
Europe
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Dawid LisPolandE [email protected] +48 668 445 622
Marius BakkerThe NetherlandsE [email protected] +31 653 513 013
Marco D’oroItalyE [email protected] +39 327 903 4540
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Sam ShaoChinaE [email protected] +86 1391 621 0212
AsiaWilliam MarHong KongE [email protected] +852 9268 6489
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Oleksandr GalperinUkraineE [email protected] +38 067 480 3609
Graeme BlackieUnited KingdomE [email protected] +44 7768 965 694
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Oliver OpplerSouth AfricaE [email protected] +27 83 603 3665
Africa
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Govinder KapoorIndiaE [email protected] +91 98111 50544
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Legend
1 General & containers
3 Liquid bulk
5 Heavy lift
2 Dry bulk
4 Hazardous
6 Perishable foodstuffs and beverages
Cargo
22 Condition surveys
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Technical equipment
Vessels, yachts and pleasure craft
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Land based equipment
Hull, machinery & land based equipment
11 Third party administration
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Claims management & recovery
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19 Lashing and securing
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Class certificates
18 Machinery and equipment
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Good seamanship
Nautical surveys
Risk management
14 Logistical analysis
15 Route surveys
16 Warehouse inspections
Specialist investigation
13 Marine fraud and theft investigations
Liability
7 Carriers liability / Inland marine
9 Port and terminals
8 P&I
10 Warehouse keepers
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Salvage sales
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Darin N MillerUnited StatesE [email protected] +1 713 557 7059
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Simon GrayNorthen IrelandE [email protected] +44 7824 373 235
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Capt. Ruan DesouzaCanadaE [email protected] +1 604 619 2872
North America
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Your marine team
Legend
1 General & containers
3 Liquid bulk
5 Heavy lift
2 Dry bulk
4 Hazardous
6 Perishable foodstuffs and beverages
Cargo
22 Condition surveys
24
Technical equipment
Vessels, yachts and pleasure craft
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25
Land based equipment
Hull, machinery & land based equipment
11 Third party administration
12 Recovery
Claims management & recovery
17 General average
19 Lashing and securing
21
Class certificates
18 Machinery and equipment
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Good seamanship
Nautical surveys
Risk management
14 Logistical analysis
15 Route surveys
16 Warehouse inspections
Specialist investigation
13 Marine fraud and theft investigations
Liability
7 Carriers liability / Inland marine
9 Port and terminals
8 P&I
10 Warehouse keepers
Salvage sales26
Salvage sales
Om PrakashKuwaitE [email protected] +965 224 41505
Middle East
Jackson YeoSingaporeE [email protected] T +65 6391 1577
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Manzoor AndrabiSaudi ArabiaE [email protected] +966 569 842 211
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Gary WilmotAustraliaE [email protected] +61 417 588 479
Australia
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Mike BrogdenState of QatarE [email protected] +974 334 35993
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Luis VillanuevaBoliviaE [email protected] +591 720 06058
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Juan Pablo ValdiviesoChileE [email protected] +56 99820 5930
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Avelino Fernandez VenezuelaE [email protected] +58 414 916440
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Hector Calvo Salvado MexicoE [email protected] +52 155 8022 3487
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Steve ChungKoreaE [email protected] +82 102 555 1690
Jaswant SinghMalaysiaE [email protected] +601 2208 2208
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E [email protected] +968 9934 1478
Pradeep Kumar AlvaSultanate of Oman
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Latin America
E [email protected] +971 56422 6689
Vivek Ram MohanUnited Arab Emirates
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Manh Cuong NguyenVietnamE [email protected] +84 9041 67895
Thatchawut ChaychayanonThailandE [email protected] +66 81400 6460
Shu-Fen WangTaiwanE [email protected] +886 919 341 190
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Marcelo GaribaldiArgentinaE [email protected] +54 911 5037 4800
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New ZealandMike AustinNew ZealandE [email protected] +64 21746 144
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Luciana ScaramuzzaBrazilE [email protected] +55 9 4250 5882
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Stephen FosterIndonesiaE [email protected] +62 811 995 0414
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We always aim for the best service for our clients, so we decided to add alittle something extra, by making our marine surveyors even easier to locateand contact.
We’ve launched two online systems, which allow you to locate and contact a marine surveyor either by using your phone, tablet or computer.
Being online and mobile
Smartphone app - available
Our Marine app is a portal into our comprehensive range of services and gives you access to our surveyors and adjusters worldwide; offering you extensive support pre-loss during and after a marine claim.
Please scan the QR code adjacent for further details.
Assign a claimIf you would like to assign a claim, get some advice or simply find out more about how we work, please contact either a member of the team or email
Marine capabilities databaseAvailable through our smartphone app, our database currently contains more than 180 specialists in 45 countries, continuously updated and expanded to give you an even better service.
Marine mobile website - liveMarine claims happen on a 24/7/365 basis all over the world and often need a quick response by a specialist marine surveyor. Our mobile website enables you, when on the move, to find the contact details and also the capabilities of our specialist marine surveyors.
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We are a truly global organisation operating in over of 65 countries, offering a fast, efficient and consistent service from our operating platform of over 900 offices and more than 21,000 employees.
We work collaboratively to deliver world-class loss adjusting, surveying and claims management services to you 24-hours a day, seven days a week
Count on Sedgwick around the world
AfghanistanArgentinaAustraliaAustriaBahamasBahrainBelgiumBoliviaBrazilCanadaChileChinaColombiaCuraçao CyprusDenmark
FranceGermanyGreeceGuamHong KongHungaryIndiaIndonesiaIrelandItalyJapanKenyaKorea KuwaitMalaysiaMexico
NetherlandsNew ZealandNigeriaOmanPakistanPapua New GuineaPeruPhilippinesPolandPortugalQatarRomaniaRussia Saudi ArabiaSingaporeSlovakia
South AfricaSpainSwedenTaiwanThailandTrinidadTurkeyUkraineUnited Arab EmiratesUnited KingdomUnited StatesVenezuelaVietnamZambia
Sedgwick offices
Coverage
© 2019 Sedgwick 02-19/J4020
Global solutions.Local expertise.
Get in touchIf you would like further information on our Global Marine team, please contact:
M +31 651 257 887E [email protected]
Head of Marine Continental Europe Head of Global Marine
Ton Schox