global inbound support market - procurement market intelligence report 2017 - 2021
TRANSCRIPT
USA – CANADA – UK – CHINA – INDIA
Global Inbound Support Market - Procurement Market Intelligence
Report 2017-2021
USA – CANADA – UK – CHINA – INDIA
Scope of The Report
• Market insights of the global inbound support market
• Supply insights of the global inbound support market
• Pricing insights of the global inbound support market
• Category essentials of the global inbound support market
• Cost drivers that will shape the supplier landscape
• Understanding the challenges faced by the procurement managers
• Analysis of the key procurement best practices to drive the
maximum benefits
• Supplier market landscape and future trajectory of the market
USA – CANADA – UK – CHINA – INDIA
Procurement Best Practices
Buyers should adopt systematic procurement practices that allow them to exert better control over service
providers, irrespective of the prevalent market forces. This helps manage expenses and service quality
better.
• Engage with suppliers that provide omni-channel support services
• Evaluate suppliers’ staffing practices
• Engage with suppliers that can provide customized support service packages
• Assess suppliers’ information security practices
Key Strategies
Global Inbound Support Market - Procurement
Market Intelligence Report 2017-2021
USA – CANADA – UK – CHINA – INDIA
Procurement Challenges
Availability of numerous technologies and communication channels to handle customer requests have
made it difficult for buyers to evaluate the suitability of suppliers’ practices.
Key Challenges
• Evaluating suppliers’ technology and software integration
• Assessing proliferation of communication technologies
• Determining staffing requirements
Request a Sample
Top Suppliers and Regions
Suppliers Regions
• Teleperformance
• Convergys
• Alorica
• Atento
• TeleTech
• Americas
• APAC
• EMEA
View Our Report: Global Inbound Support Market - Procurement Market Intelligence Report 2017-2021
USA – CANADA – UK – CHINA – INDIA
Related Reports
• Global Insurance Services Market 2017-2021
• Global IT Software Market 2017-2021
• Global Contact Center Infrastructure Market 2017-2021
USA – CANADA – UK – CHINA – INDIA
Explore our library of 3,000+ insightful, regularly updated
reports across niche technology markets and 80+
countriesFind Out More >
USA – CANADA – UK – CHINA – INDIA
Our Report Covers: Market insights, Supply insights, Pricing insights and Category essentialsYou have the Option to Customize Reports & Access Analysts on every Report Purchase.
Write to us
We’ll include an hour with our analysts to discuss the report findings with every purchase.
For Free
Global Inbound Support Market - Procurement Market Intelligence Report 2017-2021 Contact Us
USA – CANADA – UK – CHINA – INDIA
Stay in touch!
[email protected] you can visit us at:
http://www.technavio.com/industries/category-spend-intelligence
North America
Chicago, USA
Tel: +1 630 333 9501
Fax: +1 630 833 2171
Europe
London, United Kingdom
Tel: +44 208 123 1770
Fax: +44 845 280 2825
Asia
Bangalore, India
Tel: +91 803 927 6060
Fax: +91 806 690 2766