The  Happy  Healthy  Nonprofit:  Linking  Self-­‐Care  and  Wellbeing  to  Impact

Beth  Kanter,  Master  Trainer,  Speaker,  Author

@kanterwww.bethkanter.org

Beth  Kanter: Master  Trainer,  Speaker,  Author and  Nonprofit  Thought  Leader

• Nonprofit  Professionals• Understanding  Burnout  and  Self-­‐Care• Creating  A  Self-­‐Care  Plan

• Nonprofit  Organizations• Leadership  and  Employee  Engagement• Culture  Change• Nonprofit  Case  Studies

What  I’m  going  to  talk  about  …..

Beth

399

Beth’s  Story:  Why  A  Book  on  Self-­‐Care

Healthy  Range

>150

Test  Results

Too  Much  of  This  …

Too  Much  of  That

A  Little  Bit  of  That

Way  Too  Much  of  This  ….

Working  nights  and  weekendsSleep  deprivationNo  vacation  or  down  time

Test  Results

150

Where  do  you  find  the  time  in  your  

work  day?  

Allen  Kwabena FrompongBlack  Lives  MatterNYC

Happy  Healthy  Nonprofit  Book

http://bit.ly/happyhealthynpbook

We-­‐Care

Self-­‐Care

Burnout  is  a  state  of  emotional,  mental,  and  physical  exhaustion  that  occurs  when  we  feel  overwhelmed  by  too  many  demands,  too  few  resources,  and  too  little  recovery  time.  

The  Symptoms  of  Burnout

Emotional  Exhaustion  Cynicism                                                              DetachmentFatigue  Loss  of  enjoymentInsomnia  

PessimismForgetfulnessImpaired  concentration  IsolationDetachmentIncreased  illnessLoss  of  appetite  Lack  of  Accomplishment

Anxiety  ApathyHopelessnessDepression  Increased  irritabilityAnger  Lack  of  productivity  Poor  performance

And  burnout  is  sneaky!

The  4  Stages  of  Nonprofit  Burnout

Passion  Driven

Passion  Waning

Passion  Challenged

Passion  Depleted

Take  Assessment:   http://bit.ly/np-­‐burnout

What  is  your  stress  trigger?  How  do  you  react?

What’s  Your  Personal  Craziness  Index?

Self-­‐Care:    Many  Ways  To  Put  On  Oxygen  Mask

Self-­‐Care  is  about  revitalization.    It  includes  any  deliberate  and  consistent  habits  you  create  to    enhance  your  overall  well  being.

Tip:  Protect  Your  Sleep

Sitting  Is  New  Smoking

Beverly  Trayner-­‐Wenger

List  of  Standing  Desk  Resourceshttp://bethkanter.wikispaces.com/walk

Stand  Up  At  Work

Tip:  Walk  More

We  have  no  downtime52%  of  smartphone  owners  check  their  phonesa  few  times  an  hour  or  more.

Behavior  Addiction

Tip:  Unplug  regularly  &  often

Tip:  Be  Intentional  

TIP:    Schedule    Quiet  Time

Tip:  Take  Real  Vacations

• What  is  one  self-­‐care  habit  you  want  to  build  into  your  work/life  starting  this  week?    

Mindful  Moment

From  Self-­Care  to WE-­Care

● Culture  ● Employee  Engagement● Programs  and  Activities● Nudges  and  Cues● Policies,  Strategy

Changing  An  Organizational  Culture  That  Eats  French  Fries  for  Breakfast

Organizational  leaders  model  self-­‐care  and  don’t  ridicule  it,    ignore  it,  or  give  lip  service

When  employees  are  engaged  in  creating  a  culture  of  we-­‐care  or  else  there  will  be  either  a  steak  and  scotch  rebellion  or  frequent  self-­‐care  abusers

Not  a  quick  fix  with  tactics  or  activities,  requires  patience

Avoid  Quick  Fixes

Wellbeing  Is  Embedded  in  the  Culture

Crisis  Response  Network:Listen  and  Engage  Employees  to  Shift  the  Culture  

1:  FunctioningDo  people  have  what  they  need  to  do  their  job?

2:    FeelingsDo  people  feel  appreciated  and  respected?

3:    FriendshipDo  people  feel  connected  to  one  another?

4:    ForwardDo  people  feel  like  they  have  opportunities  for  growth?

5:    FulfillmentDo  people  feel  like  they  are  inspired  and  working  towards  a  higher  purpose?          

Laura  Putnam  – 5  F’s  Framework

United  Way  in  South  Dakota:  Moving  Together

• Twice  daily  all  staff  walk  or  movement

• Started  with  listening  and  engaging  with  employees

• Wellness  coaching  and  experiment  10  years  ago

• Now  part  of  culture

This  is  bunch  of  woo  woo

What’s  the  ROI  of  Happy  and  Healthy?

Your  Executive  Director

• Fewer  absences  and  sick  days• Lower  healthcare  costs• Higher  employee  work  satisfaction  and  

retention  • Ability  to  attract  top  talent  when  recruiting  for  

jobs• Higher  productivity• Greater  ability  to  handle  stressful  situations• Ability  to  meet  and  exceed  milestones• Motivated,  resilient  workers• Better  brand  ambassadors• Responsive  and  engaged  staff

Return  on  Investment

• Does  your  organization’s  culture  amplify  stress  or  nurture  well-­‐being?  How  can  you  do  more  of  the  latter?  

Mindful  Moment

Get  Started  Now!

• Be open about self-care.• Staff meeting to do

assessments and create self-care plans

• Accountability buddies• Make small changes and

offer reward/praise• Does not have to cost a

lot of money

The  Happy  Healthy  Nonprofithttp://bit.ly/happyhealthynpbook

Summary• Self-­‐care  is  not  just  about  kale  smoothies  and  massages,  it  is  part  of  doing  the  work• Bringing  well  being  into  the  workplace  is  all  about  culture  change• A  culture  of  well  being  requires  leadership  and  employee  engagement• Quick  fixes  don’t  work• Benefits  include  recruiting  top  talent,  retention,  reduced  health  costs,  and  more• Start  practicing  self-­‐care  and  start  the  discussion  in  your  workplace

Thank  you!

www.bethkanter.org

The  Happy  Healthy  Nonprofithttp://bit.ly/happyhealthynpbook