Greetings from the President & Founder of HospitalityLawyer.com It is my pleasure to invite you to the first-ever 2011 Global Congress on Legal, Safety, and Security Solutions in Travel, held in Houston, Texas on August 25-28. We, along with the Greater Hous-ton Convention & Visitors Bureau, are excited about hosting this unprecedented convergence of global expertise for the travel, tourism, and hospitality industries. Following Conrad N. Hilton’s vision of “world peace through international trade and travel,” attendees will learn best practices, benchmark current policies across industries, view the latest safety and security products and services available, and discover the results of the most recent research being conducted around the world. We hope to see you at the Global Congress on Travel.

V e r y B e S T r e G A r d S ,S T e p H e N B A r T H

ABOUT THE CONFERENCEThe travel, tourism and hospitality industries are a $3.5 trillion global economic powerhouse encompassing transportation, lodg-ing, and venues and events. Governments around the world spend trillions on infrastructure and travel support systems. disruptions are costly, both financially and in customer goodwill.

The Global Congress on Legal, Safety, and Security Solutions in Travel provides a holistic dialogue among all aspects of the travel equation and enables them to share their legal, safety, and security experiences and best practices. The Global Congress objective is to facilitate the delivery of safe, secure and uninterrupted travel.

Industry professionals will address topics such as screening vs pri-vacy, profiling, and best practices for travel disruptions.

The Global Congress features in-depth sessions in the following verticals: 

• Transportation, including Airlines, Cruise & Ground, Car rental, and Travel distribution

• public Support of Travel: Visas, Customs, Health, domestic Secu-rity, embassies and Consulates

• Lodging• Venues & events: employee and property protection • Corporate and Government Travel• Leisure Travel & Tourism• Global Legal Issues.

Attendees include:

• Travel Buyers: risk, Safety, Security, Health and environmental Officers; In-house Counsel; Travel Managers; Human resource executives; procurement/CFO; Meeting planners

• Travel Suppliers: risk, Safety, Security, Health and environmental Officers; In-house Counsel; C-level executives; Wholesalers, dis-tributors, and Manufacturers of Safety and Security Solutions; procurement; Attorneys & Consultants focusing on Travel & Hos-pitality

• public Travel Supporters: risk, Safety, Security, Health and envi-ronmental Officers for Air, Sea and public Transportation Systems & Terminals; domestic Security and Other Law enforcement Of-ficials; Government Attorneys; Immigration and Customs Offi-cials; Health policy directors; Travel and Tourism Ministers and Administrators; Consulate and Foreign Trade Officials; research-ers and Thought Leaders in the Hospitality, Travel, and Tourism Arenas; embassy personnel

Foundation Sponsors

Champions of Safe, Secure and Uninterrupted Travel, Meetings, Conferences & Events:

Supporter Sponsors

SCHEDULE AT-A-GLANCEplease note all sessions will be in english.

Thursday, August 25

7:00 p.m. – 8:15 p.m. Welcome reception

Friday, August 26

7:15 a.m. registration Opens, Coffee and Beverage Service in exhibit Hall8:15 a.m. – 8:30 a.m. Welcome 8:30 a.m. – 9:00 a.m. Opening Keynote9:00 a.m. – 10:15 a.m. Common Issues and Solutions for Travel Safety and Security10:15 a.m. – 11:30 a.m. The debate: Screening vs. personal privacy11:30 a.m. – 1:00 p.m. Luncheon in exhibit Hall1:00 p.m. – 2:15 p.m. Contagious Outbreaks: Appropriate responses in all Sectors of public Accommodation2:15 p.m. – 3:30 p.m. The US Travel Association’s Blue ribbon panel on Aviation Security: Findings and recommendations 3:30 p.m. – 4:00 p.m. refreshment Break in exhibit Hall4:00 p.m. – 5:15 p.m. What Have We Learned from recent Travel disruptions 5:15 p.m. – 6:15 p.m. exhibit Showroom Open 6:15 p.m. – 7:30 p.m. Wine Tasting and drawing for $500 American express Gift Card

Saturday, August 27

8:00 a.m. Coffee and Beverage Service in exhibit Hall8:30 a.m. – 9:45 a.m. Concurrent Vertical Sessions9:45 a.m. – 11:00 a.m. Concurrent Vertical Sessions11:00 a.m. – 12:15 p.m. Luncheon in exhibit Hall12:15 p.m. – 1:30 p.m. Concurrent Vertical Sessions1:30 p.m. – 2:45 p.m. Concurrent Vertical Sessions 2:45 p.m. – 3:15 p.m. refreshment Break in exhibit Hall3:15 p.m. – 4:30 p.m. Concurrent Vertical Sessions4:30 p.m. – 5:45 p.m. Concurrent Vertical Sessions5:45 p.m. – 7:00 p.m. Cocktail reception and $500 American express Gift Card

Sunday, August 28

7:30 a.m. Coffee and Beverage Service in exhibit Hall8:00 a.m. – 9:00 a.m. profiling: Is it effective and What are the privacy Implications?9:00 a.m. – 10:00 a.m. Human Trafficking: Is the Travel Industry enabling It?10:00 a.m. – 10:15 a.m. refreshment Break 10:15 a.m. – 11:15 a.m. Best practices in Supply Chain Security Around the World11:15 a.m. – 12:15 p.m. The Media’s role in Creating and Sustaining a Travel Crisis 12:15 p.m. – 12:45 p.m. Closing Keynote12:45 p.m. – 1:00 p.m. Closing remarks and $500 American express Gift Card

CONCURRENT VERTICALS on SATURDAY, AUGUST 27

Saturday, August 27

8:00 a.m. Coffee and Beverage Service in exhibit Hall

Transportation Vertical

8:30 a.m. – 9:45 a.m. Accommodating people with disabilities and prosthetics 9:45 a.m. – 11:00 a.m. environmental Issues Including Air Quality and Sanitation11:00 a.m. – 12:15 p.m. Luncheon in exhibit Hall12:15 p.m. – 1:30 p.m. Serving Alcohol responsibily during the Transportation Mode: A Survey of Global Standards1:30 p.m. – 2:45 p.m. Best practices in Ground Transportation Safety & Security2:45 p.m. – 3:15 p.m. refreshment Break in exhibit Hall3:15 p.m. – 4:30 p.m. Best Screening practices for people and Baggage4:30 p.m. – 5:45 p.m. Global Best practices in Transportation Safety & Security5:45 p.m. – 7:00 p.m. Cocktail reception and $500 American express Gift Card

Public Support of Travel Vertical

8:30 a.m. – 9:45 a.m. When problems Arise: What To expect from Consulates and embassies 9:45 a.m. – 11:00 a.m. Best practices in entry and exit processes11:00 a.m. – 12:15 p.m. Luncheon in exhibit Hall12:15 p.m. – 1:30 p.m. Best Traveler Safety practices in public ports (Including responding to the stranded traveler)1:30 p.m. – 2:45 p.m. The Global War Against Bed Bugs2:45 p.m. – 3:15 p.m. refreshment Break in exhibit Hall3:15 p.m. – 4:30 p.m. Best practices in passenger Terminal Security4:30 p.m. – 5:45 p.m. Best practices in perimeter Security 5:45 p.m. – 7:00 p.m. Cocktail reception and $500 American express Gift Card

Lodging Vertical

8:30 a.m. – 9:45 a.m. What have we Learned from recent Terrorist Attacks on Lodging Targets?9:45 a.m. – 11:00 a.m. Global risks peculiar to resorts: prevention, Management, Litigation11:00 a.m. – 12:15 p.m. Luncheon in exhibit Hall12:15 p.m. – 1:30 p.m. Global Best practices in Lodging Security1:30 p.m. – 2:45 p.m. A Global Survey of Hotel Fires, Mitigating Them and reacting to Them2:45 p.m. – 3:15 p.m. refreshment Break in exhibit Hall3:15 p.m. – 4:30 p.m. TBd4:30 p.m. – 5:45 p.m. TBd5:45 p.m. – 7:00 p.m. Cocktail reception and $500 American express Gift Card

CONCURRENT VERTICALS on SATURDAY, AUGUST 27

Saturday, August 27

8:00 a.m. Coffee and Beverage Service in exhibit Hall

Venues & Events Vertical

8:30 a.m. – 9:45 a.m. Controlling Alcohol risks effectively9:45 a.m. – 11:00 a.m. Securing Critical Mass events11:00 a.m. – 12:15 p.m. Luncheon in exhibit Hall12:15 p.m. – 1:30 p.m. Special Considerations for International Meeting and event Contracts1:30 p.m. – 2:45 p.m. Conference and event responses to Travel disruptions 2:45 p.m. – 3:15 p.m. refreshment Break in exhibit Hall3:15 p.m. – 4:30 p.m. Special Security Issues for Theme parks4:30 p.m. – 5:45 p.m. Securing your Trademark at the event5:45 p.m. – 7:00 p.m. Cocktail reception and $500 American express Gift Card

Corporate & Government Travel Vertical

8:30 a.m. – 9:45 a.m. Mobility Across Jurisdictions: The Corporate duty of Care Quagmire9:45 a.m. – 11:00 a.m. developing a Comprehensive Travel policy for employees 11:00 a.m. – 12:15 p.m. Luncheon in exhibit Hall12:15 p.m. – 1:30 p.m. Meeting your duty of Care: Making Security Asessments of Hotels & Transportation1:30 p.m. – 2:45 p.m. Insurance for All Aspects of Business Travel 2:45 p.m. – 3:15 p.m. refreshment Break in exhibit Hall3:15 p.m. – 4:30 p.m. Best extraction practices in Volatile Circumstances…Learning from egypt and Libya4:30 p.m. – 5:45 p.m. Kidnap & ransom: prevention and response5:45 p.m. – 7:00 p.m. Cocktail reception and $500 American express Gift Card

Leisure Travel & Tourism Vertical

8:30 a.m. – 9:45 a.m. Fundamentals and Best practices of Tourism Security 9:45 a.m. – 11:00 a.m. A dialogue on Traveler rights 11:00 a.m. – 12:15 p.m. Luncheon in exhibit Hall12:15 p.m. – 1:30 p.m. Legal Issues Arising From Online reviews, ratings and Testimonials1:30 p.m. – 2:45 p.m. reducing Injury and death from driving Accidents 2:45 p.m. – 3:15 p.m. refreshment Break in exhibit Hall3:15 p.m. – 4:30 p.m. Is it Time for Standard protocols on Medical Travel & Tourism?4:30 p.m. – 5:45 p.m. european package Travel directive5:45 p.m. – 7:00 p.m. Cocktail reception and $500 American express Gift Card

Global Legal Issues Vertical

8:30 a.m. – 9:45 a.m. Navigating Global Antitrust issues9:45 a.m. – 11:00 a.m. Cross-Jurisdictional Issues When Things Go Wrong 11:00 a.m. – 12:15 p.m. Luncheon in exhibit Hall12:15 p.m. – 1:30 p.m. Virtual Tour Operators and OTAs, Jurisdictional Issues and regulations1:30 p.m. – 2:45 p.m. Insurance Anomalies Around the Globe2:45 p.m. – 3:15 p.m. refreshment Break in exhibit Hall3:15 p.m. – 4:30 p.m. representing U.S. Companies Abroad in Accordance with the Foreign Corrupt practices Act4:30 p.m. – 5:45 p.m. Best practices in International Arbitration5:45 p.m. – 7:00 p.m. Cocktail reception and $500 American express Gift Card

Registration FeesGlobal Congress One-Day Pass (August 26 or 27)Includes Conference USB drive complete with presenta-tions, attendance to all conference presentations, all meals and breaks, and all evening events for one day

• One-day Association/education: $399• One-day regular registration: $449

Global Congress Comprehensive Package (August 25-28)Includes Conference USB drive complete with presenta-tions, all meals and breaks, and all evening events

• Association/educator: $599• early registration (by July 11, 2011): $699• regular registration (after July 11, 2011): $999

Continuing EducationMCLE For U.S. attorneys, MCLe accreditation for up to 15.0 hours is available. please visit www.hospitalitylawyer.com/Announcements/GC2011_CLe.html for more information.

please be aware that each state has its own rules and regulations, including its definition of “CLe”. please call (713) 963-8800 for questions pertaining to the number of credit hours granted by each state two to three weeks prior to the program.

If you need a Certificate of Attendance, please request one at conference check-in.

Conference & ExhibitionsGeorge R. Brown Convention Center1001 Avenida de las Americas Houston, Texas 77010800-427-4697

Conference and exhibitions will be held on the 3rd floor of the George r. Brown Convention Center. The Convention Center is connected to the Hilton Americas.

Hotel Accommodations & TravelHilton Americas1600 Lamar, Houston, Texas 77010For reservations call 713-739-8000

Hilton Americas-Houston is the largest convention ho-tel in Houston, Texas, and proud winner of the 2006 pin-nacle Award from Successful Meetings Magazine. The Hilton is connected to the George r. Brown Conven-tion Center via convenient skywalks and is only 30 min-utes from George Bush Intercontinental (IAH) Airport and 15 minutes from Houston Hobby (HOU) Airport.

daily room rate: $168 single / $168 double occupancyCutoff date: Thursday, August 4, 2011

The hotel will release all unused rooms on the CUTOFF dATe set out above. you must make your reservations be-fore this date in order to get the conference rate. When contacting the hotel for reservations, please identify your-self as a participant with the Global Congress in order to obtain a room from the reserved block. please do not send payment for accommodations to HospitalityLawyer.com.

Air Travel

discounted fares for air travel have been arranged through Continental Airlines and through delta. For Continental, the offer code is ZK6d389898. For delta, KLM, Air France, the Group Ticket designator is NG3ZM. discounts with other carriers are pending.

Ground Transportation

Town Car Serviceelite Town Car281-955-5450

TaxiFrom Bush Intercontinental Airport: $45From Hobby Airport: $22

Registration, Travel, and Continuing Education

1. Contact Information (please print)Name: Nickname for Nametag:

Firm/Company Name: Title:

Address:

City, State and Zip Email:

Phone: Fax:

p Check here if you have any special needs (including food allergies) so we may arrange to accommodate you or call us at +1 (713) 963-8800.

May we disclose your contact information in the attendee list (name, company, title, address and phone only)?p yes, with email address p yes, without email address p No

5. Payment Information MasterCard Visa American Express Check enclosed payable to HospitalityLawyer.com

Card #:

Exp. Date:CV2 No. (On Visa and Mastercard it is the 3-digit number located on the back of the card. On American Express, it is the 4-digit number printed on the front):

Name on Card:

Check Payments: Please send checks to: HospitalityLawyer.com, P.O. Box 22888, Houston, TX 77227. Please fax registrations to 713-627-9934.Paypal Payments: Please send to hospitalitylawyer@hospitalitylawyer.com.

registration

3. Please confirm your attendance at the following events:Will you be attending the Welcome reception on Thursday, August 25? yes No

Will you be attending the Luncheon on Friday, August 26? yes No

Will you be attending the Wine Tasting on Friday, August 26? yes No

Will you be attending the Luncheon on Saturday, August 27? yes No

Will you be attending the Cocktail reception on Saturday, August 27? yes No

Cancellation & Refund Assistancedue to our conference venue commitments, conference registrations are non-refundable. Substitutions are always welcome (please contact us with the sub-stitute’s name so we can have their materials ready). Alternately, the conference registration amount may be applied as a credit for any HospitalityLawyer.com conference within 12 months of the date of the conference for which the attendee originally registered.

Questions? please contact HospitalityLawyer.com, headquartered in the USA, at (713) 963-8800 or email diana@hospitalitylawyer.com.

Please indicate which Vertical you plan to attend. You may choose more than one.Transportation Vertical Lodging Vertical Corporate & Government Travel Vertical Global Legal Issues Vertical

public Support of Travel Vertical Venues & events Vertical Leisure Travel & Tourism Vertical

2. Registration To qualify for Association rates, you must enter the association name & member number.To qualify for educator rates, you must be a student or educator at an educational institution.

Global Congress One-Day Passplease select one: p August 26 p August 27

Global Congress Comprehensive RegistrationAugust 25-28

Association/education - $399 Association/educator - $599

regular registration - $449 early registration (by July 11, 2011) - $699

regular registration - $999

do you want both a Notebook and a USB drive? do you only want a USB drive?

4. Presentation Materials

register online at http://www.regonline.com/2011GlobalCongress

earn CLe Credit

each registration includes a 3-inch Conference Summary Notebook with the presentation powerpoints and a USB drive with papers and powerpoints.