global bpo market(2014-2018)

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Global BPO Market 2014-2018 TechNavio Insights

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TechNavio's report, the Global BPO Market 2014-2018, has been prepared based on an in-depth market analysis with inputs from industry experts.TechNavio's analysts forecast the Global BPO market will grow at a CAGR of 5.63 percent over the period 2013-2018.

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Page 1: Global BPO Market(2014-2018)

Global BPO Market 2014-2018

TechNavio Insights

Page 2: Global BPO Market(2014-2018)

USA – CANADA – UK – CHINA – INDIA

Market Overview: BPO

About BPO

• BPO is a segment of outsourcing, which consists of subcontracting the business processes of an organization to a third-party vendor that has expertise in required domains.

• It helps client firms to increase their operational efficiency, concentrate on their core competencies, reduce time to market, obtain access to fresh talent and experience along with latest technologies, and build an organization with an economical cost structure in the long run.

• TechNavio's analysts forecast the Global BPO market will grow at a CAGR of 5.63 percent over the period 2013-2018. G

loba

l BPO

Mar

ket

CRM

F&A

HR

Others

Page 3: Global BPO Market(2014-2018)

USA – CANADA – UK – CHINA – INDIA

Covered in This Report

• The Global BPO market can be segmented on the basis of BPO applications into the following: CRM, F&A, HR and Others that include procurement, and engineering and R&D BPO functions.

• The report also discusses in detail the market spending across end-user segments and covers the spending across key geographical regions in the market.

• TechNavio's report, the Global BPO Market 2014-2018, has been prepared based on an in-depth market analysis with inputs from industry experts.

• The report also covers the Global BPO market landscape and its growth prospects in the coming years and also includes a discussion of the key vendors operating in this market.

Page 4: Global BPO Market(2014-2018)

USA – CANADA – UK – CHINA – INDIA

Key Regions

Americas

EMEA

APAC

Page 5: Global BPO Market(2014-2018)

USA – CANADA – UK – CHINA – INDIA

Key Vendors

Key Vendors• Accenture Plc• Capgemini S.A.• Genpact Ltd.• IBM Corp.• Tata Consultancy Services Ltd.

Other Prominent Vendors• 3i Infotech Ltd.• Aditya Birla Nuvo Ltd.• Aegis Ltd.• Aon plc• Cognizant Technology Solutions Corp.• Convergys Corp.• EXLService Holdings Inc.• HCL Technologies Ltd.• Hewlett-Packard Co.• Hinduja Global Solutions• Infosys Ltd.

Page 6: Global BPO Market(2014-2018)

USA – CANADA – UK – CHINA – INDIA

Market Drivers, Challenges and Trends

Guest BloggersDriver• Cost Effective Operations.• For a full, detailed list, view our report.

Challenge

• Attrition.• For a full, detailed list, view our report.

Trend• Cloud-based BPO.• For a full, detailed list, view our report.

A detailed analysis of each market driver, challenge and trend is

available in our report:

Global BPO Market 2014-2018

Page 7: Global BPO Market(2014-2018)

USA – CANADA – UK – CHINA – INDIA

Key Questions

Questions Answered in Our Report• What will the market size be in 2018 and what will the growth rate be?• What are the key market trends?• What is driving this market?• What are the challenges to market growth?• Who are the key vendors in this market space?• What are the market opportunities and threats faced by the key

vendors?• What are the strengths and weaknesses of the key vendors?

You can request one free hour of our analyst’s time when you purchase this market report. Details are provided within the report.

Page 8: Global BPO Market(2014-2018)

USA – CANADA – UK – CHINA – INDIA

View Our Report

Global BPO Market 2014-2018

View Report >>

TechNavio's report, Global Telecom Cable Market 2014-2018, has been prepared based on anin-depth market analysis with inputs from industry experts.

Published on: July 30, 2014 | 81 Pages | SKU: IRTNTR3898

Page 9: Global BPO Market(2014-2018)

USA – CANADA – UK – CHINA – INDIA

India: An Overview

USA – CANADA – UK – CHINA – INDIA

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Reports Cover : Market Scenarios, Vendor landscape & Industry Road Maps.Option to Customize Report & Access to Analysts on every Report Purchase.

About Us

Page 10: Global BPO Market(2014-2018)

USA – CANADA – UK – CHINA – INDIA

Access the Report

USA – CANADA – UK – CHINA – INDIA

India: An Overview

USA – CANADA – UK – CHINA – INDIA

About Us

USA – CANADA – UK – CHINA – INDIA

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