© 2009 VMware Inc. All rights reserved

Confidential

© 2011 VMware Inc. All rights reserved © 2012 VMware Inc. All rights reserved

Gli uffici del futuro

“virtualizzare” gli spazi di lavoro

Enrico Boverino

Business Solution Strategist

VMware

2

30 min Agenda

Changing workplace

• Mobility – Devices – Information – Cloud

Business & IT Innovation

• Social and Cloud meet Enterprise Business

IT Challenges to a new workplace

• Costs, complexity and User Value

VMware approach and solutions

• Horizon Suite

3

The Changing Workplace

3

Highly mobile

workforce

Generation Y

CRM Data

Demand Planning

Transactions

Opportunities

Service Calls

Customer

Sales Orders

Inventory

Emails

Planning

Mobile Instant Messages

Information overload

CRM Data

Demand Planning Transactions

Opportunities

Service Calls Inventory

Things

Sales Orders Inventory

Opportunities Service Calls

Sales Orders Instant Messages

Sales Orders

Consumerized

enterprise

applications

4

Evolving and Dynamic Challenges

End-User Pains

Need anytime anywhere access in a diversity devices

Too many ways to get applications (SaaS, Enterprise, Windows)

Cannot find the right information or who can help solving my problem

Login fatigue - too many passwords

IT Pains

Consumerization & Rogue IT results in loss of control and more complexity

Equip new workforce with right apps to increase productivity

SaaS & Web App silos create security risks and over-expenditures

Proliferation of devices makes management costly and complex

5

Deliver Value beyond “IT Innovation for IT”

End-user Benefits

Greatly simplify the end user experience through a single workspace

accessible anywhere

On-demand helps getting an apps fast

Login once and have access to everything

IT Benefits: Efficiency – Agility - Quality

Unified management and deployment of virtual environments

Centralized enterprise-scale and user-centric policy-driven management

Secure access to all applications through an enterprise, secure catalog

Social collaboration and communication

6

Reduce “work about work,” and

let people focus on developing

ideas and solving problems for

the business

Innovation Is The New Advantage

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Social Meets Enterprise

Traditional Business Social Business

Capture Ideas to create new Products

Personalize offerings through new channels

Reduce “waste”: search, meetings, email

Manage shorter products life cycle

8

Changing the Way People Work

Shifting the value of technology from automation to enablement

People Content

Ideas

Data Process

9

The 4 C’s of Workplace Engagement

Content

Communication

Collaboration

Career

I can find valuable information quickly.

I can communicate effectively and

efficiently.

I know how I fit in, what’s expected of me,

and where to find expertise.

My work is valued and acknowledged.

10

Poorly Executed EUC Strategies Create More Silos

Users requires apps and information in context with their work, or

they won’t use it.

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Creating Tiers of New Challenges for IT

Stop end users from introducing rogue consumer products in corporate environment

Deprovision users or revoke access to sensitive information

Enable employees to safely collaborate with clients

Meet higher user expectations

Support BYOD

Enable a mobile and temp workforce to work productively from anywhere

Support outsourcing, M&A, and branch expansion

Reduce cost of maintaining windows desktops

Simplify desktop provisioning and SW updates

Transition from Windows PCs to supporting a diverse number of devices and apps efficiently

IT Resource Constraints

Security & Compliance

Mandate

Workforce / Business Transformation

Initiative

12

Complication: Some Assets Have to Go with You

1996 2020

100%

0%

50%

25%

75%

OS-Neutral

Windows

2011

CROSSOVER

POINT

Tradeoff: network, security, productivity

The primary goal: keep users productive

Installed base of enterprise applications

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Value Proposition for End Users & IT

Anywhere Access

• Simple, consistent, way to access

apps and data from any device

End User Device Flexibility

• BYOD or Corporate

Self Service / Instant

Gratification

• End users request and receive

applications in near real-time

Social Collaboration

• Find information, solve problems,

develop career

Cloud Security

• Extend Enterprise security and

policy to include new Apps and

Devices

Next Generation Apps Lifecycle

• Policy-driven Entitlement,

Provisioning, De-provisioning

Automated Self Service IT

• Enable IT service request &

deployment

Socialize Business Processes

• Add Business value through

intelligence and information

14

15

VMware: Our Focus

Empowered, Secure Mobile Workforce

Faster Time-to-Market for Modern Applications

A More Flexible, Scalable, Efficient Infrastructure for All Apps

Existing Datacenters Software Defined Datacenter

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Value Path – A New Method for Building EUC Strategic Plans

Traditional planning approaches build “still life pictures” – we need

to build moving pictures

Value Path builds frames in that moving picture for today (current

state) and your desired future state

We first define the ‘shape’ of each frame in business terms

Today Future

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Value Path – Business Status and Objectives

Who and How do you decide which devices can be used and which

applications are deployed by workers?

How do you make sure end-user applications are kept up to date?

How do you deal with unplanned outages?

How do you maintain records of user activity and access for compliance

regulations?

Do users believe to have the right tools to perform their work effectively?

What workforce growth or contraction plans do you have in resources and

geographies?

18

Shift in IT Management approach to End User Computing

DEVICE-CENTRIC USER CENTRIC

AUTOMATION SECURITY

ASSET LIFECYCLE

Multiple end user devices is increasing the costs making device

centric management impractical

COMPANY DATA

APPLICATION PUSH

ENABLEMENT

MULTIPLE DEVICES (BYOD)

SaaS APPLICATIONS

MOBILITY

SOCIAL MINDSET

PERSONAL

DATA

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Multi-Device Secure Workspace

Provides access to applications and data on any mobile device or

computer through a secure and software-defined workspace

Key Business Initiatives

• Secure access to corporate

assets to mobile users through

multiple devices

• Personalized and consistent end-

user experience for internal and

3rd party personnel

• Reduce Opex for Desktop

Services

Solution Benefits

• Increased end user productivity

• Simplified management of

multiple devices

• Improved security and auditing

• Reduce desktop TCO by ~50%,

support 40% more end users

with same personnel

Users access the company system thru company or his own device (BYOD),

receive an environment configured according with the profile and the

security policy of the company to access applications and data.

At the end of the activities the users simply leave the office without any

software installed on his own device.

20

Windows Migration and SaaS Management all at once

Accelerate your Windows 7 Migration Project and broker access to

all Windows, SaaS and web-based applications

Key Business Initiatives

• Lower the cost and reduce the time it

takes to upgrade to Windows

thousands of PC

• Desktop backup and recovery

provided during migration

• Regain control over SaaS applications

access

Solution Benefits

• Deploy a new desktop in less than 8 minutes to maximize business agility

• Centrally deliver and manage

desktops and images to minimize

downtime and reduce TCO by ~50%

• Support “SaaS First policy” to solve

mission critical operations (Sales,

Finance, HR)

Remove SaaS Silos with central management: The application catalog

including all On-Premise and SaaS Applications allows admins to quickly

create groups and policy so users can easily be provided access to the

applications allowed from a single management console.

© 2009 VMware Inc. All rights reserved

VMware Solutions for Workforce mobility

The VMware roadmap is focused on providing IT solutions that enable employees

to embrace a new way to work and be more productive by freeing them from the

limitations of physical PCs, current operating systems, and static management

approaches

22

Transform: Simplify

desktops, diverse apps

and data into

centralized services

Deliver: Empower your

workforce with flexible

access across devices,

locations and collaboration

Requires the Right Management Platform Strategy

Broker: Manage & Secure

centrally and broker services

to your workforce by policy

23

Quali sono le vere barriere al

cambiamento? Quali gli alibi? Come introdurli

in azienda?

Come garantire accessibilità e

sicurezza dei dati?

Quale ruolo per le tecnologie ICT?

Come ICT può supportare le

dinamiche collaborative emergenti ?

Quali esempi innovativi avete già

implementato? Hanno dato i risultati aspettati?

No email company?

First SaaS policy?