gleason/hacienda · 2020-01-23 · bus riding basics o have your fare (and id if necessary) ready...

2
1 Gleason/Hacienda E. Dublin/Pleasanton BART, East County Hall of Justice, Santa Rita Jail, Gleason Drive, Hacienda Customer Service wheelsbus.com (925) 455-7500 Days of Operation: Weekdays | Sat | Sun For Information about Holiday Services, please see the Fares and Policies Brochure Station Maps 1 Gleason/Hacienda Information Bus Riding Basics o Have your fare (and ID if necessary) ready when you board. Drivers do not carry change, but can issue change cards valid for future rides. o Please do not eat or drink while on our buses. Food and drinks may be brought on the bus in closed containers. o Smoking, including e-cigarettes and vaping, is not allowed on our buses or in and around our shelters. o Service animals accompanying persons with disabilities are permitted on the bus. Non-service animals or comfort animals are allowed on the bus if in an enclosed carrier that fits on the passenger’s lap. o In the priority seating area, you are required to move for seniors and people with disabilities. o Be a courteous rider by keeping seats free of feet, bags, etc. and don’t take up more than one seat if the vehicle is crowded. Don’t block the aisles or doors and if you’re standing, move back so others can board. Arrive at your stop at least five minutes early. o Please keep all conversations – on your cell phone or with other riders – at a courteous volume. Refrain from excessive noise and vulgar or offensive language. o Use earphones/headphones with audio and video devices. ADA / Title VI The Americans with Disabilities Act of 1990 (ADA) guarantees persons with disabilities full and equal access to the same services and accommodates that are available to people without disabilities. Title VI is a section of the Civil Rights Act of 1964 requiring that “No person in the United States shall on the grounds of race, color or national origin, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any program or activity receiving federal financial assistance.” If you believe that you have received discriminatory treatment by Wheels on the basis of your race, color or national origin, you have the right to file a complaint with the Wheels Title VI Coordinator. For more information, call (925) 455-7500. East Dublin/Pleasanton BART Station Cash Fares Regular: $2.00 - Single Ride (no transfer) $3.75 - Day Pass Senior/Disabled: $1.00 - Single Ride (no transfer) $1.75 - Day Pass All buses accept Clipper® cards. For detailed information about Wheels Fares, please see the Fares and Policies Brochure. New Schedule February 10, 2020

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Page 1: Gleason/Hacienda · 2020-01-23 · Bus Riding Basics o Have your fare (and ID if necessary) ready when you board. Drivers do not carry change, but can issue change cards valid for

1Gleason/HaciendaE. Dublin/Pleasanton BART, East County Hall of Justice, Santa Rita Jail, Gleason Drive, Hacienda

Customer Service

wheelsbus.com(925) 455-7500

Days of Operation: Weekdays | Sat | Sun

For Information about Holiday Services, please see the Fares and Policies Brochure

Station Maps 1 Gleason/HaciendaInformation

Bus Riding Basics

o Have your fare (and ID if necessary) ready when you board. Drivers do not carry change, but can issue change cards valid for future rides.

o Please do not eat or drink while on our buses. Food and drinks may be brought on the bus in closed containers.

o Smoking, including e-cigarettes and vaping, is not allowed on our buses or in and around our shelters.

o Service animals accompanying persons with disabilities are permitted on the bus. Non-service animals or comfort animals are allowed on the bus if in an enclosed carrier that fits on the passenger’s lap.

o In the priority seating area, you are required to move for seniors and people with disabilities.

o Be a courteous rider by keeping seats free of feet, bags, etc. and don’t take up more than one seat if the vehicle is crowded. Don’t block the aisles or doors and if you’re standing, move back so others can board.Arrive at your stop at least five minutes early.

o Please keep all conversations – on your cell phone or with other riders – at a courteous volume. Refrain from excessive noise and vulgar or offensive language.

o Use earphones/headphones with audio and video devices.

ADA /Title VI

The Americans with Disabilities Act of 1990 (ADA)guarantees persons with disabilities full and equal access to the same services and accommodates that are available to people without disabilities.

Title VI is a section of the Civil Rights Act of 1964 requiring that “No person in the United States shall on the grounds of race, color or national origin, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any program or activity receiving federal financial assistance.” If you believe that you have received discriminatory treatment by Wheels on the basis of your race, color or national origin, you have the right to file a complaint with the Wheels Title VI Coordinator. For more information, call (925) 455-7500.

East Dublin/Pleasanton BART Station

Cash Fares

Regular:$2.00 - Single Ride (no transfer)$3.75 - Day Pass

Senior/Disabled:$1.00 - Single Ride (no transfer)$1.75 - Day Pass All buses accept Clipper® cards. For detailed information about Wheels Fares, please see the Fares and Policies Brochure.

New Schedule

February 10, 2020

Page 2: Gleason/Hacienda · 2020-01-23 · Bus Riding Basics o Have your fare (and ID if necessary) ready when you board. Drivers do not carry change, but can issue change cards valid for

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