g&k services total solution

12
Page 1 Confidential Property of G&K Services, Inc. Building Relationships, One Solution At A Time. INDUSTRIES SERVED: Since 1902, G&K Services has strived to build long-term relationships with our customers through providing superior, innovative solutions. We’ve put our strength and technology to work helping customers advance their brand and enhance their image and safety. Today, G&K Services is a North American market leader in branded identity apparel and facility services with more than 175,000 customers across virtually all industries. G&K is your Single Source Provider for all your Image & Safety Solutions SM for all work groups and occasions in rental, purchase or lease. •RETAIL/SERVICE •MANUFACTURING •HIGH TECH •FOOD •DISTRIBUTION •AUTOMOTIVE WORK GROUPS SERVED: •FRONT OFFICE •CUSTOMER SERVICE •TECHNICIANS •SALES •PRODUCTION •MAINTENANCE

Upload: richard-irvine

Post on 25-Jun-2015

223 views

Category:

Documents


2 download

DESCRIPTION

G&K is a Total Solution Provider

TRANSCRIPT

Page 1: G&K Services Total Solution

Page 1Confidential Property of G&K Services, Inc.

BuildingRelationships,One SolutionAt A Time.

INDUSTRIES SERVED:

Since 1902, G&K Services has strived to build long-term relationships with our customers through providing superior, innovative solutions. We’ve put our strength and technology to work helping customers advance their brand and enhance their image and safety. Today, G&K Services is a North American market leader in branded identity apparel and facility services with more than 175,000 customers across virtually all industries.

G&K is your Single Source Provider for all your Image & Safety SolutionsSM for all work groups and occasions in rental, purchase or lease.

•RETAIL/SERVICE •MANUFACTURING •HIGH TECH •FOOD •DISTRIBUTION•AUTOMOTIVE

WORK GROUPS SERVED:

•FRONT OFFICE •CUSTOMER SERVICE•TECHNICIANS •SALES •PRODUCTION •MAINTENANCE

Page 2: G&K Services Total Solution

Page 2Confidential Property of G&K Services, Inc.

When you partner with G&K Services, you get the advantage of a total solution with a wide range of the highest quality products and services, including:

Total Solution Provider

G&K Rental Apparel• Uniform garment solutions to address your image, safety and security needs• Service Solutions

G&K Direct Purchase Catalog• Uniforms, corporate casual, executive apparel, and event solutions (e.g. trade shows, safety awards)• In stock branded apparel and accessory solutions to enhance your image

Lion Uniform Group• Unique image and branded tailored solutions• Industry-leading purchase capabilities in design, sourcing and program management

G&K Facility Services• Superior products and services to help maintain a clean, safe and positive work environment• Full line of services includes floor mats, towels, restroom supplies, mops and more• Both front office and industrial lines to complement any decor

G&K Cleanroom Services• Deliver quality assurance and process efficiency in industries ranging from electronics and automotive to biotechnology and pharmaceutical

Page 3: G&K Services Total Solution

Page 3Confidential Property of G&K Services, Inc.

Innovations That Enhance Your Image & Safety.

ProSura™ is our patented garment safety program designed for the food industry, which mitigates cross-contamination and supports HACCP plans. BioSmart® - is the antimicrobial textile technology that continuously kills 99.9% of germs throughout the workday.

At G&K Services, we never stop looking for innovative ways to serve you better. Whether you’re a small company or a Fortune 100 national account, we’ll help you achieve your goals:

Powered by

Flame resistant solutions that protect against flash fire, arc flash and other hazardous conditions. High visibility solutions allow you to be safe and be seen.

GK IS Direct™Image & Safety

SolutionsSM

Men’s and women’s purchase apparel to take your image to a whole new level. G&K Services exclusively represents Dockers® San Francisco for the workplace. From polos and buttondowns to jackets, and pants. Including accessories – hats, belts, and socks.Use our Dockers® Women’s Fit Tool to ensure the right fit the first time.

Innovative Product And Service Solutions

Safety That WorksSM

Page 4: G&K Services Total Solution

Page 4Confidential Property of G&K Services, Inc.

• G&K Services exclusively represents Dockers® San Francisco for the workplace.

• A market leading brand known for innovative style, comfort and fit for both men’s and women’s apparel

• Dockers® San Francisco offers: – Consistent colors across styles– Men’s & Women’s Offering– Performance Innovations– Proven Fits– Wide Range of Sizes– Top Quality Product Standards

• GK Image DirectSM Excellent Solution for:– On-going uniform program for customer facing

teams– Company Events– Trade shows– Awards and Customer Giveaway

GK IS Direct™Image & Safety

SolutionsSM

Our in-stock line of Men’s and Women’s image & safety apparel and accessories for purchase featuring Dockers® San Francisco for the workplace

Page 5: G&K Services Total Solution

Page 5Confidential Property of G&K Services, Inc.

Service Excellence – Prompt Professional Communication

GK IS Direct™ Image & Safety SolutionsSM

• Rapid order Processing & Service Excellence– In-stock product assortment for Quick

Response Shipping– No minimum order quantity– Blank product ships within 5 days from

receipt of order– Embellished product ships within 7-10 days

from receipt of order– 5 Point Quality Inspection process– Over 98% complete delivery

• Package per Employee for easy distribution• Order and Shipment Confirmations• Customer Care Support

Page 6: G&K Services Total Solution

Page 6Confidential Property of G&K Services, Inc.

Apparel• G&K takes care of everything from start to finish,

managing the details of your unique uniform program so you can focus on other areas of your business.   The image you want. The protection you need.

Facility Services• G&K provides a comprehensive selection of facility services

that enhance your company's image & safety in the workplace.

• G&K's facility services include branded and ergonomic area floor mats, mops, paper products, microfiber products, towels, soaps and hand care products, air fresheners and auto flush solutions.  

• G&K’s facility service program and restroom supply services can reduce your expenses, enhance your image, and keep your work environment safe and clean.

Rental Solutions

Our comprehensive selection of rental identity apparel and facility services products help enhance our customer’s workplace image and safety. G&K helps our customers create a positive and lasting impression.

Page 7: G&K Services Total Solution

Page 7Confidential Property of G&K Services, Inc.

Service Excellence – Prompt Professional Communication

Rental Solutions• Service Standards

– Provide consistent delivery to every customer every time. Customers know what to expect each & every time, and develop confidence in G&K’s service team.

– Guarantee the customer that every G&K Route Sales Representative will perform with a high quality level, ensuring consistent, excellent customer service and satisfaction throughout G&K.

• Plant Standard Operating Procedures– Consistent products maintained to meet and

perform up to high quality standards.– Peace of mind knowing that G&K SOP’s follow

standards and recommendations of its manufacturers and suppliers as well as third party regulatory agencies.

• Communications– Regular Performance Reviews– Uniform Service Order (U.S.O.) System– Service Call Tracking– On-line Customer Service Request

Page 8: G&K Services Total Solution

Page 8Confidential Property of G&K Services, Inc.

All backed by our G&K Direct Purchase Catalog Quality and Service Guarantee.

If not completely satisfied with the product you purchased, simply return the product within 30 days of the shipping date and we will exchange or issue you a full refund. No refunds or exchanges will be given on embellished, altered or product made unsaleable.

G&K Performance Guarantee

Your satisfaction is our top priority.That’s why we guarantee your satisfaction every step of the way. Guaranteed regular delivery for:

• All merchandise picked up on regular delivery days• Inspection, repair and delivery of all

merchandise in need of service by the next delivery day• Replacement of worn out merchandise on the

next delivery day

Page 9: G&K Services Total Solution

Page 9Confidential Property of G&K Services, Inc.

No Surprise Pricing Adds Up To Better Value For You.

At G&K Services, you get what you pay for, and you only pay for what you get. There are no surprises along the way. •Fair and transparent pricing

•Clear and easy to understand billing•Efficient online invoicing•Our handheld technology tells our route drivers everything they need to know about your account for on-the-spot changes

•Single source provider•Consolidated purchasing and invoicing•Monthly consolidated statements•Manage your spend

Handheld invoicing technology lets

us update your account during the

service call, ensuring all information

is accurately entered into our

system.

Page 10: G&K Services Total Solution

Page 10Confidential Property of G&K Services, Inc.

A NationalAccounts ProgramThat ProvidesUncompromisingValue.

We’ll work with you to ensure you receive the highest possible return on your investment by providing fast, accurate and reliable service. We manage the details so you don’t have to. Our national account team is dedicated to providing you the following value added services:

• Complete program management with a single point of

contact

• Total cost control management

• Continuous improvement through strategic partnering

• Contract compliance across locations

• As a single source provider, G&K can tailor a solution to

meet all of your image & safety needs

• Inventory control with G&K’s proprietary Accutrak® system

• Total inventory Management (TIM) Reports

Page 11: G&K Services Total Solution

Page 11Confidential Property of G&K Services, Inc.

We deliver superior value to all of our customers by providing:

Continuous Innovation - Product and Service Solutions

Service Excellence – Prompt, Professional, Communications

G&K Performance Guarantee

Optimized Pricing – Fair and Transparent

National/Key Accounts – We Manage the Details

Page 12: G&K Services Total Solution

Page 12Confidential Property of G&K Services, Inc.

®