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GfK Digital Trends for AndroidGfK Digital Trends Version 1.21 Effective Date: 15 th September 2015

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Page 1: GfK Digital Trends for Android User Guide Digital Trends for... · GfK Digital Trends for Android | March 16, 2016 1 Dear Participant, As a KnowledgePanel® member who uses the Internet

GfK Digital Trends for Android™

GfK Digital Trends Version 1.21

Effective Date: 15th September 2015

Page 2: GfK Digital Trends for Android User Guide Digital Trends for... · GfK Digital Trends for Android | March 16, 2016 1 Dear Participant, As a KnowledgePanel® member who uses the Internet

Table of Contents

1 System Requirements............................................................................................................... 1

2 Download and Installation ........................................................................................................ 2

2.1 Downloading from the Google Play Store 2

2.1.1 On most smartphones and tablets: Request for permission to record information

on app usage 4

2.1.2 Samsung Galaxy Tab: Request for permission to record information on app usage 5

2.1.3 Activity Indicator in the notification bar 6

3 About & Help .............................................................................................................................. 7

4 Updating the App ...................................................................................................................... 8

5 Activation ................................................................................................................................... 9

6 Removing the App ................................................................................................................... 10

7 Further Questions and Support ............................................................................................. 10

Page 3: GfK Digital Trends for Android User Guide Digital Trends for... · GfK Digital Trends for Android | March 16, 2016 1 Dear Participant, As a KnowledgePanel® member who uses the Internet

GfK Digital Trends for Android | March 16, 2016 1

Dear Participant,

As a KnowledgePanel® member who uses the Internet from your mobile device, you have been

carefully chosen to become part of an innovative, ongoing market research project. Many thanks for

being part of KnowledgePanel’s Digital Trends research!

Digital Trends will give you the chance to influence changes to certain mobile and Internet services

and products. By providing us insight into how you use the Internet and your mobile device, you

really will be able to shape the future of your digital world.

This handbook describes how to manage the GfK Digital Trends App on an Android™ compatible

device. There are other handbooks available for different platforms.

1 System Requirements

GfK Digital Trends supports Android™ Smartphones and tablet PCs from Android™ version 2.3+.

Page 4: GfK Digital Trends for Android User Guide Digital Trends for... · GfK Digital Trends for Android | March 16, 2016 1 Dear Participant, As a KnowledgePanel® member who uses the Internet

GfK Digital Trends for Android | March 16, 2016 2

2 Download and Installation

2.1 Downloading from the Google Play Store

Please download the GfK Digital Trends app from the Google Play Store:

https://play.google.com/store/apps/details?id=com.nurago.usdigitaltrends

Open the download link we sent you. It contains

the link to the Play Store.

Tap on “Play Store”. Tap on “Install”. Tap on “Accept”.

Wait for the download to

complete.

Tap on “Open”. Tap on “Show End User License Agreement” to

display the privacy disclosure agreement.

Read the end user license agreement, tap on “Back” when done.

Page 5: GfK Digital Trends for Android User Guide Digital Trends for... · GfK Digital Trends for Android | March 16, 2016 1 Dear Participant, As a KnowledgePanel® member who uses the Internet

GfK Digital Trends for Android | March 16, 2016 3

Enter your PIN code, place

a check mark next to “I

accept the End User

License agreement” if you

do so, then tap on

“Activate”.

The installation is now

complete.

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GfK Digital Trends for Android | March 16, 2016 4

2.1.1 On most smartphones and tablets:

Request for permission to record information on app usage

Note: If you are using a Samsung Galaxy Tab tablet, please skip this section and continue with

“2.1.2 Samsung Galaxy Tab: Request for permission to record information on app usage”.

Upon the first start of the GfK Digital Trends app and when it is updated, depending on your Android

version, you may be prompted to grant the app access to information about your app usage. With

your permission, only general information about your app usage will be collected, such as which

apps you use and when and how often. Please grant the app the permissions that are required for

the project.

You can at any time disable GfK Digital Trends’ access to usage information through the device

settings. However, please note that blocking access to certain types of information may negatively

impact your eligibility for the project and rewards. Therefore, a regular reminder will be displayed

once you revoke GfK Digital Trends’ permissions to access general app usage information.

All necessary steps and settings are described below:

Tap on the

notification.

A screen with

explanations on why

app usage information

is collected opens.

Click on “Settings” to

proceed to the device

settings.

In the device settings,

tap on the switch next

to GfK Digital Trends

to allow this app

access to usage

information.

Confirm the security

request by tapping on

“OK”.

As a result, the switch

should now be in the

“on” position.

1 2 3 4

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GfK Digital Trends for Android | March 16, 2016 5

2.1.2 Samsung Galaxy Tab:

Request for permission to record information on app usage

Note: This procedure applies for Samsung Galaxy Tab devices only.

Tap on the

notification.

A screen with

explanations on why

app usage information

is collected opens.

Click on “Settings” to

proceed to the device

settings.

At the top of the

screen tap on the

“GENERAL” category.

From the menu on the

left choose “Security”.

Tap on “Apps with

access to usage

data” (scroll down if

this item is not visible).

Tap the checkbox next

to GfK Digital Trends.

Confirm the security

request by tapping on

“OK”.

The setting should

now show as enabled.

1 2 3 4

5 6 7 8

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GfK Digital Trends for Android | March 16, 2016 6

2.1.3 Activity Indicator in the notification bar

If you downloaded the app from the Play Store, then, as per Google’s policy regarding apps that

collect data in the background, a small icon (here: a GfK logo) will permanently be visible in the

notification bar at the top of the screen, where the clock and the battery indicator are located:

Page 9: GfK Digital Trends for Android User Guide Digital Trends for... · GfK Digital Trends for Android | March 16, 2016 1 Dear Participant, As a KnowledgePanel® member who uses the Internet

GfK Digital Trends for Android | March 16, 2016 7

3 About & Help

Tap on “About & Help”

to get to the Help section.

Help page:

Tap on “About the App” to display technical information that is

useful when you’re in need of helpdesk

support.

On the “About” screen, tap on “License

Agreement” to view copyright information

on third party software components used by GfK Digital Trends.

Page 10: GfK Digital Trends for Android User Guide Digital Trends for... · GfK Digital Trends for Android | March 16, 2016 1 Dear Participant, As a KnowledgePanel® member who uses the Internet

GfK Digital Trends for Android | March 16, 2016 8

4 Updating the App

Google Play Store regularly checks for updates and will notify you if an update is available. Updating the app does not require a new registration or entering the PIN code.

Along with update notifications for your other apps, the Google Play Store app will notify you when an update for GfK Digital Trends is available. Clicking on the update notification clears this notification, then opens the Google Play Store app and lists all installed apps. Apps for which updates are available can be found at the top of the list. The update notification will only re-appear when an update for any of your installed apps is available. Normally, only updates for apps which were originally installed through the Google Play Store app are detected. However, you may also receive a notification from the GfK Digital Trends app itself in case there is a new version available for downloading from the Google Play Store. Below is how this scenario may look:

Important: Updating will stop the app. Please restart the app after updating by simply tapping on the icon!

Page 11: GfK Digital Trends for Android User Guide Digital Trends for... · GfK Digital Trends for Android | March 16, 2016 1 Dear Participant, As a KnowledgePanel® member who uses the Internet

GfK Digital Trends for Android | March 16, 2016 9

5 Activation

When started, the app checks if you have already activated it. If this is the case, you will not be asked again to accept the privacy policy.

If you have not yet activated the app, you will see the “Activation View” (please see steps 7-10 in Section 2.1 above) on startup, please enter the PIN code to activate the app.

Errors occurring during the activation will be displayed as an information pop-up.

After a successful activation you will see the “Activated View” (please see below).

“Activated View”: When this screen shows, the app is

already activated.

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GfK Digital Trends for Android | March 16, 2016 10

6 Removing the App

The app can be removed like any other app on Android™ devices.

Go to Settings -

Applications manager

(or similar wording

depending on the

device) and look for

GfK Digital Trends.

Select the GfK Digital

Trends App and

press "Uninstall".

Confirm the

upcoming dialog with

"OK".

7 Further Questions and Support

If you have any questions or need any assistance, please call us at 1-800-782-6899 or email us at

[email protected].