getting work done dsv cafe v1
TRANSCRIPT
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Smart Case Management
Serenga: Getting work done
Bart Stelder; Commercial director
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Smart Case Management
• Vele verschillende informatie bonnen
• C-disk
• Netwerk-disk
• Sharepoint
• Stapels papier op buro
• Hangmappen in dossierkasten
• Geen duidelijkheid over status informatie
• Onzekerheid over de versie
• Post-its
Probleem stelling
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Smart Case Management
Serenga
animatie
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Smart Case Management
Serenga
• Centrale opslag
• Digitale en analoge originelen
• Voice,video,tekst,……
• Versie beheer
• DMS met uitgebreide zoekfuncties
• NEN-2082 gecertificeerd
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Smart Case Management
Serenga
• Uitbesteden van taken
• Notificatie
• Alarmering
• Digitaal goedkeuren
• Advisering Smartflow
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Smart Case Management
Serenga
• Dashboard
• Eén scherm met overzicht
• Management rapportages
• Logging van alle activiteiten
• Altijd en overal
• Web-based
• Tablet support
• Koppelbaarheid
• Open standaarden
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Smart Case Management
Toepassingen
• Digitale postverwerking
• Factuur afhandeling
• Klacht afhandeling
• Sales ondersteuning
• Vacature ondersteuning
• Dossier vorming advies buro’s
• Bouwproject ondersteuning
• Project ondersteuning
• Vergunning verlening
• Inschrijven leerlingen
• etc.
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Smart Case Management
Het unieke Serenga DNA
Gebruiksgemak Snel up & running
Proces ondersteuning Proces controle
analyse Connectivity
rol
nt
Co
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Smart Case Management
Gebruikers gemak
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Smart Case Management
Snel up & running
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Smart Case Management
Proces controle
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Smart Case Management
Onze klanten
Gemeente
Heumen
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Smart Case Management
DSV
• The place !!
• Netwerk
• Partners
• Sales
• Solutions