getting things done in groups
DESCRIPTION
What is the most effective way to create a motivating shared vision, and put legs to it? This webinar is for people who want to build productive and unified teams, without having to pull rank, nag, gang up against, or bribe anyone.Judith will offer an overview of concepts along with several specific tools you can immediately use to promote dialogue and engagement among groups of stakeholders, such as staff, clients and volunteers.This webinar will empower you to empower the groups you work with.TRANSCRIPT
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Getting Things Done in Groups
Judith Katz
January 11, 2012
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INTEGRATED PLANNING
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Today’s Speaker
Judith Katz Co-founder,
Connection Action Project
Hosting:
Sam Frank, Synthesis PartnershipAssisting with chat questions: April Hunt, Nonprofit Webinars
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Getting Things Done in Groups
by Judith Katz, M.S.
www.judithkconsulting.comT
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Contact:
www.judithkconsulting.com
Email [email protected]
Twitter @katzjudith
www.judithkconsulting.com
Development Director at Bay Nature Institute
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How can we be inclusive, and weave together outcomes that
everyone can live with?
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This can be some of the most difficult and at the same time rewarding work that we do in our lives.
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The nonprofit sector is challenged to include more people than ever.
• Nonprofits accounted for over 10 percent of US jobs in 2009.
• More than a quarter of the adult population volunteers for a nonprofit organization.
• Each year from 2008-2010, nonprofits saw a 70+ percent increase in demand for their services. 85% of organizations expected another increase in 2011.
(From http://www.urban.org/ and http://nonprofitfinancefund.org)
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Based on the concept of universal needs (or values), I have developed the Mutual Contribution Circle model, which can be applied to all kinds of groups.
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New models of collaborative economy
Alpha Lo pioneered the international Gift
Circle Network, and is the co-editor of the
Open Collaboration Encyclopedia.
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Mutual Contribution Circle: 4 Steps
1) Gain awareness of needs & contributions (yours & theirs)
2) Make things clear & actionable
3) Facilitate needs getting met
4) Affirm, congratulate and thank people
5) Rinse and repeat
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UNIVERSAL NEEDS / VALUES
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MASLOW’S HIERARCHY OF NEEDS
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Wikipedia
1. Physical sustenance:
food, shelter, water, etc.
2. Safety: protection
3. Love
4. Understanding
5. Community
6. Recreation: play, rest
7. Autonomy
8. Creativity
9. Meaning: life purpose
ECONOMIST MANFRED MAX-NEEF: NINE FUNDAMENTAL HUMAN NEEDS
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claritycreativity
participationunity
predictabilitygrowthfreedom
to be heard
effectivenesstrustease
connectionto matter
considerationappreciation
understanding
funordersafety
learning hopelove
sustenancecontribution
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Marshall Rosenberg, PhD
Nonviolent Communication model
Universal Needs List
(partial list in no particular order)
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IN EVERY MOMENT, EACH OF US IS TRYING TO MEET OUR NEEDS
IN THE BEST WAY WE KNOW HOW.
– DR. MARSHALL ROSENBERG
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Meeting needs is satisfying.
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“PERHAPS THE MOST IMPORTANT HUMAN NEED IS THE NEED TO CONTRIBUTE TO LIFE, TO ENRICH
LIFE, TO MAKE LIFE MORE WONDERFUL FOR EVERYONE.”
Contribution
- DR. MARSHALL ROSENBERG
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KEY: Distinguish between
NEEDS and STRATEGIES.
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“Tactic”: Call a meeting.
Sub-strategy: Bridge the $75,000 gap between revenues and
expenditures in 2012 budget.
Strategy: Direct Nonprofit X.
NeedsPhysical sustenance
Community
Autonomy
Creativity
Meaning
Example: Director X’s needs
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Step 1 Ask yourself: What needs are YOU trying to meet? What contribution
do YOU want to make?
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Own your needs
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Needs vs. strategies
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Need Strategy
Sustenance Get a job at Organization X
Live with your parents
Go “back to the land”
Safety Buy a fire extinguisher
Take a conflict resolution class
Carry concealed weapons
Creativity Take a class in graphic design
Write a poem
Play the stock market
Community Go to church
Share recipes
Join a political party
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Mutual Contribution Circles
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the contributions/ gifts of others in the group.
www.judithkconsulting.comT
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Now, determine the needs and
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Person/Group 1 Person/ Group 2 Person/ Group 3
Need(s)
Contribution(s)
Mutual Contribution Matrix
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Step 2: Make things as clear and
actionable as you can
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Make things clear and actionable
• Get specific (i.e., time, person, place).
• Focus on what’s wanted, rather than what’s not wanted.
• Make requests: “Would you be willing to . . ?”
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Get specific
Org Y’s campaign is weak. . .
Someone should. . .
What do you guys think about the idea that . . .
We need to . . .
I’d like to propose that we . . .
I’m willing to . . .
Is there anyone in the room who would object if I went ahead and . . . ?
Joe, would you be willing to. . ?
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Instead of . . . Say. . .
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Practice statements: Focused? Specific? Actionable?
Not enough money was raised last year.
We need to close the gap if we are to continue at our current rate of service delivery.
We should have allocated our resources differently last year.
That doesn’t make sense.
Thanks, everyone for coming. I see John isn’t here yet.
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Step 3Facilitate people meeting each
other’s needs
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Example A
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Executive Director Development Director
Program manager
Admin Assistant
Needs Clarity about what human resources are available (mostly time)
Support organizingmaterials for grant application due this week
Reliability of resources for clients
Directionabout which way his efforts will be best put to use
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Example A – slide 2
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Gift(s) Support for DD with in-person asks; direction for and coordination with other staff members once plan is decided.
Connections with 2 major donors who may be willing to step up their giving; Creativity in developing case statement to foundation
Connectionat Nonprofit Y
Support ED and DD with admin tasks.
Executive Director Development Director
Program manager
Admin Assistant
Need(s) Clarity about what human resources are available (mostly time)
Support organizingmaterials for grant application due this week
Reliability of resources for clients
Directionabout which way his efforts will be best put to use
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Step 4: Affirm, congratulate, and thank people
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Gratitude can revolutionize the way you work with groups.
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Step 5: Repeat
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Gain awareness of
needs & contributions
Make things clear and
actionable
Facilitate needs
getting met
Affirm, congratulate,
thank
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Nic
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Take one step at a time.
An
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DON’T WORRY.
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Review: Mutual Contribution Circle 5 Steps
1) Gain awareness of needs & contributions (yours & theirs)
2) Make things clear and actionable
3) Facilitate needs getting met
4) Affirm, congratulate and thank people
5) Rinse and repeat
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These tools will enlarge your capacity to meet needs, and empower you to work with more and different groups.
.
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Further Resources
Email me at:
www.judithkconsulting.com
For articles by Alpha Lo, go to
http://opencollaboration.wordpress.com/
For more information on NVC, go to
cnvc.org
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