getting the most from mobile search (seo + ppc)

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http://Events.PlanToEngage.com activate customers with mobile search Rob Thurner, Burner Mobile

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As 50% of mobile interactions start with a search, and 85% have location intent, this session gives you tips on optimising your search strategy for mobile and tablet using SEO and Google Adwords ad extensions

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Page 1: Getting the most from Mobile Search (SEO + PPC)

h t t p : / / E v e n t s . P l a n T o E n g a g e . c o m

How to reach and activate customerswith mobile search

Rob Thurner, Burner Mobile

Page 2: Getting the most from Mobile Search (SEO + PPC)

@burner_mobile@burner_mobile

Welcome!

• IDMS is a free online conference for digital marketers, hosted by Plan to Engage

• http://Events.PlanToEngage.com

• Sponsored by

Page 3: Getting the most from Mobile Search (SEO + PPC)

@burner_mobile 3@burner_mobile

Kath Pay Rob Thurner

On this call today are:

Page 4: Getting the most from Mobile Search (SEO + PPC)

@burner_mobile@burner_mobile

Rob Thurner - Mobile consultant, author, trainer

10 years in mobileConsultant, Burner MobileMobile clients

- American Express, Barclaycard, Betfair, Heineken, Ladbrokes, M&S, Specsavers, Richemont, Virgin Media

Author, Mobile Guides (co-authored w/ Dave Chaffey)- 10 key decisions for mCommerce success- Winning with Mobile: Creating a strategy for Mobile Marketing,

Mobile Commerce and Mobile CRM (Amazon)Digital Tutor and Trainer

- Clients direct, IDM, IAB, Econsultancy, Emarketeers

Page 5: Getting the most from Mobile Search (SEO + PPC)

@burner_mobile@burner_mobile

Agenda

1. Start by reviewing search behaviour 2. Optimise your mobile site for SEO3. Bid aggressively on mobile PPC4. Optimise your mobile site for tablet users

Page 6: Getting the most from Mobile Search (SEO + PPC)

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#1 Review search behaviour

• “Truly great search is all about turning intentions into actions, lightning fast. In the early days of Google, users would type in a query, we’d return ten blue links, and they’d move on happy …

• … When searching for great local restaurants, they want places to eat right there on the results page, not another click or two away”

Google AdWords blog

Page 7: Getting the most from Mobile Search (SEO + PPC)

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#1 Review search behaviour

Page 8: Getting the most from Mobile Search (SEO + PPC)

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#1 Review search behaviour

Source: Google Think Mobile

Page 9: Getting the most from Mobile Search (SEO + PPC)

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#1 Review search behaviour

• 50% of mobile sessions start with search

• + 223% Y.o.Y. growth for top 1000 commercial enquiries via mobile

• Biggest growth categories: retail, ents, media, travel, FMCG

• 85% of searches have location intent

Source: Google

Page 10: Getting the most from Mobile Search (SEO + PPC)

@burner_mobile@burner_mobile

0

200

400

600

800

1,000

1,200

1,400

2011 2012 2013 2014 2015 2016

£ millions

FirstPartner UK Mobile Ad Spend 2012 to 2016

Messaging

Mobile Content

Search

Display£449m

£727m

£962m

£1088£1185m

copyright FirstPartner 2012www.firstpartner.net

£203m

Mobile advertising & search

Page 11: Getting the most from Mobile Search (SEO + PPC)

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Mobile activation : Google Goggles

Page 12: Getting the most from Mobile Search (SEO + PPC)

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Q&A 1

What proportion of your web traffic is mobile?

A) < 10%B) 10 – 15%C) 15 – 25%D) > 25%

Page 13: Getting the most from Mobile Search (SEO + PPC)

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#2 Optimise your SEO!

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#2 Optimise your SEO

Page 15: Getting the most from Mobile Search (SEO + PPC)

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Natural SearchGoogle likes responsive sites

Page 16: Getting the most from Mobile Search (SEO + PPC)

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Natural Search1st choice

Source: 90 Digital

Page 17: Getting the most from Mobile Search (SEO + PPC)

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Natural Search2nd choice

Source: 90 Digital

Page 18: Getting the most from Mobile Search (SEO + PPC)

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Natural Search3rd choice

Source: 90 Digital

Page 19: Getting the most from Mobile Search (SEO + PPC)

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How Search Engines work

Page 20: Getting the most from Mobile Search (SEO + PPC)

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Google needs ‘voting signals’

Page 21: Getting the most from Mobile Search (SEO + PPC)

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Many Links

Page 22: Getting the most from Mobile Search (SEO + PPC)

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Few Links

Page 23: Getting the most from Mobile Search (SEO + PPC)

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Mobile search returns

Page 24: Getting the most from Mobile Search (SEO + PPC)

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Link to your main site

Page 25: Getting the most from Mobile Search (SEO + PPC)

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#3 PPC – bid aggressively!

• Google Adwords enables specific targeting • More limited inventory and specific targeting options –

bid higher on mobile• Be prepared to bid 2x higher to get on the first page of

search results• Compete to have your ad served on 5 ad spots vs 10 for

desktop

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#3 AdWords extensions

Page 27: Getting the most from Mobile Search (SEO + PPC)

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Page 28: Getting the most from Mobile Search (SEO + PPC)

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Mobile search “hyperlocal”case study : Roy’s Restaurants

Page 29: Getting the most from Mobile Search (SEO + PPC)

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#4 Optimise for tablet users

• Tablet owners are 50% more likely to use their tablet to dual screen than their mobile (35%) or their PC (33%)*

• Tablet users spend > 4 hours shopping on their devices each week*

• 43% prefer search on tablet compared with PC or mobile*

• Tablet browsers spend more. Based on its analysis of 16.3 billion visits to websites of > 150 retailers, tablet visitors: • spend over 50% more per purchase than smartphone visitors• Spend over 20% more than ‘traditional’ visitors using desktop PCs

Adobe Digital Marketing Insights

Source: IAB UK

Page 30: Getting the most from Mobile Search (SEO + PPC)

@burner_mobile@burner_mobile

Q&A 2

What proportion of your web traffic is tablet based?

A) < 10%B) 10 – 15%C) 15 – 25%D) > 25%

Page 31: Getting the most from Mobile Search (SEO + PPC)

@burner_mobile

#4 Optimise for tablet users

Preferred functionality

Fastest at giving me what I need37%

No other devices were available at the time6%

Offers greatest privacy 7%

Has apps/programmes I prefer27%

Habit18%

Cheaper for accessing the Internet5%

Always prefer to use this device31%

Screen/interface is easier to use 37%

What I need in format I prefer32%

Easiest for me to pick-up49%

Why did you choose to use this device as opposed to another device?

Page 32: Getting the most from Mobile Search (SEO + PPC)

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#4 Optimise for tablet users

Source: Google

Page 33: Getting the most from Mobile Search (SEO + PPC)

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#4 Optimise for tablet users

Page 34: Getting the most from Mobile Search (SEO + PPC)

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Tablets – Adwords targeting

• Point ads / ad extensions to tablet focused landing pages

• State a clear value proposition for tablet customers in your ad creative

• Day-part campaigns to match when consumers are using tablets (evenings, weekends)

• Review Google Analytics; allocate bids and budgets based on peak times

• Leverage large, touch friendly screens! Utilize new tablet rich media ad units in your campaigns

Page 35: Getting the most from Mobile Search (SEO + PPC)

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Resources

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Resources / Smartinsights

Page 37: Getting the most from Mobile Search (SEO + PPC)

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Resources / Smartinsights

Page 38: Getting the most from Mobile Search (SEO + PPC)

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Mobile resource – Amazon ebook

Search: Winning with Mobile

Page 39: Getting the most from Mobile Search (SEO + PPC)

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Thanks for your timeAny questions?

[email protected]

burner_mobile+44 7793 804419

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Thank you for attending!

http://events.plantoengage.com