getting the edge! illinois public libraries summer, 2014 where people connect, communities achieve @...

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GETTING THE EDGE! ILLINOIS PUBLIC LIBRARIES Summer, 2014 Where People Connect, Communities Achieve @LibraryEdge @LibraryEdge www.LibraryEdge.org Connect! Debra Aggertt Illinois State Library Edge Coordinator [email protected] 217-524-1019

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Page 1: GETTING THE EDGE! ILLINOIS PUBLIC LIBRARIES Summer, 2014 Where People Connect, Communities Achieve @ LibraryEdge @LibraryEdge  Connect!

GETTING THE EDGE!ILLINOIS PUBLIC LIBRARIESSummer, 2014

Where People Connect, Communities Achieve

@LibraryEdge @LibraryEdge www.LibraryEdge.org

Connect!

Debra AggerttIllinois State LibraryEdge [email protected]

Page 2: GETTING THE EDGE! ILLINOIS PUBLIC LIBRARIES Summer, 2014 Where People Connect, Communities Achieve @ LibraryEdge @LibraryEdge  Connect!

All people should have opportunities to enrich and improve their lives through open access to exceptional information, communication and technology services available in public libraries

EDGE INITIATIVE GOAL

Where People Connect, Communities Achieve

@LibraryEdge @LibraryEdge www.LibraryEdge.org

Page 3: GETTING THE EDGE! ILLINOIS PUBLIC LIBRARIES Summer, 2014 Where People Connect, Communities Achieve @ LibraryEdge @LibraryEdge  Connect!

The coalition of leading library and local government organizations working on Edge includes:

• Bill & Melinda Gates Foundation –funding partner for Edge• Urban Libraries Council – the lead agency for Edge• American Library Association, OITP• International City/County Management Association• LYRASIS• OCLC’s WebJunction• Public Library Association• State Libraries of California, Oklahoma and Texas• TechSoup Global• Universities of Maryland and Washington

Where People Connect, Communities Achieve

@LibraryEdge @LibraryEdge www.LibraryEdge.org

THE EDGE ROUNDTABLE

Page 4: GETTING THE EDGE! ILLINOIS PUBLIC LIBRARIES Summer, 2014 Where People Connect, Communities Achieve @ LibraryEdge @LibraryEdge  Connect!

• June through September 2013

• 159 libraries in seven states; 26 from Illinois

• Largest library systems participating are Chicago Public Library and Houston Public Library both serving over 2 million residents

• Smallest library systems participating are O’Keene Public Library and Locust Grove Public Library in OK both with service areas of less than 1,500 residents

Where People Connect, Communities Achieve

SOFT LAUNCH

@LibraryEdge @LibraryEdge www.LibraryEdge.org

Page 5: GETTING THE EDGE! ILLINOIS PUBLIC LIBRARIES Summer, 2014 Where People Connect, Communities Achieve @ LibraryEdge @LibraryEdge  Connect!

• To create a comparison tool for libraries, based on completions of the Edge assessment by these randomly selected libraries

• Helps libraries contextualize their scores, identify priorities and make strategic decisions

Where People Connect, Communities Achieve

PEER COMPARISON LIBRARIES - WHY A RANDOM SAMPLE?

@LibraryEdge @LibraryEdge www.LibraryEdge.org

Group 1 Group 2 Group 3 Group 4 Group 5 Group 6 Group 7

<5,000 5,000-15,000Single outlet 15,000-65,000

Multiple outlet 15,000-65,000

65,000-175,000

175,000-300,000 >300,000

Page 6: GETTING THE EDGE! ILLINOIS PUBLIC LIBRARIES Summer, 2014 Where People Connect, Communities Achieve @ LibraryEdge @LibraryEdge  Connect!

• All 50 states are participating

• EDGE presentations at PLA/March 2014 and ALA/June 2014

• States are promoting the assessment with programs and webinars for public libraries

Where People Connect, Communities Achieve

NATIONAL LAUNCH JANUARY 2014

@LibraryEdge @LibraryEdge www.LibraryEdge.org

Page 7: GETTING THE EDGE! ILLINOIS PUBLIC LIBRARIES Summer, 2014 Where People Connect, Communities Achieve @ LibraryEdge @LibraryEdge  Connect!

BENCHMARKS ASSESSMENT TOOLS

RESOURCES & CASE STUDIES

TRAININGREPORTING &

PRESENTATION TOOLS

Where People Connect, Communities Achieve

@LibraryEdge @LibraryEdge www.LibraryEdge.org

THE EDGE TOOLKIT

Page 8: GETTING THE EDGE! ILLINOIS PUBLIC LIBRARIES Summer, 2014 Where People Connect, Communities Achieve @ LibraryEdge @LibraryEdge  Connect!

EDGE BENCHMARKS VERSION 1.0

11 benchmarks to assess public access technology services across three main areas

Where People Connect, Communities Achieve

@LibraryEdge @LibraryEdge www.LibraryEdge.org

Engaging the Community

and Decision Makers

OrganizationalManagement

CommunityValue

Page 9: GETTING THE EDGE! ILLINOIS PUBLIC LIBRARIES Summer, 2014 Where People Connect, Communities Achieve @ LibraryEdge @LibraryEdge  Connect!

• Assess current public access technology and how it’s used

• Identify ways to strengthen or enhance public access technology

• Engage with key leaders about the role for the public library in improving communities

WHY IS EDGE IMPORTANT TO PUBLIC LIBRARIES?

Where People Connect, Communities Achieve

@LibraryEdge @LibraryEdge www.LibraryEdge.org

Page 10: GETTING THE EDGE! ILLINOIS PUBLIC LIBRARIES Summer, 2014 Where People Connect, Communities Achieve @ LibraryEdge @LibraryEdge  Connect!

VALUE OF EDGE TO ILLINOIS PUBLIC LIBRARIES

How libraries are using the Edge:

• Engaging local leaders on how the library helps achieve community goals

• Changing perceptions about library value - externally and internally

• Engaging and building leadership with staff

• Making decisions about allocation of library resources

• Identifying new ways of doing business based on peer best practices

Where People Connect, Communities Achieve

@LibraryEdge @LibraryEdge www.LibraryEdge.org

Page 11: GETTING THE EDGE! ILLINOIS PUBLIC LIBRARIES Summer, 2014 Where People Connect, Communities Achieve @ LibraryEdge @LibraryEdge  Connect!

Edge helps stakeholders connect technology in libraries with achieving community priorities

Edge pilot libraries say:

+ + =

LIBRARY PUBLIC ACCESS TECHNOLOGY

PARTNERSHIPS ACHIEVING COMMUNITY PRIORITIES

Where People Connect, Communities Achieve

STAKEHOLDERS

Page 12: GETTING THE EDGE! ILLINOIS PUBLIC LIBRARIES Summer, 2014 Where People Connect, Communities Achieve @ LibraryEdge @LibraryEdge  Connect!

Identifies gaps & opportunities

Engages staff in improving

the library

Opens dialogue

Communicates value

INTERNAL

Where People Connect, Communities Achieve

EDGE IS HELPFUL INTERNALLY & EXTERNALLY

@LibraryEdge @LibraryEdge www.LibraryEdge.org

EXTERNALv v

Page 13: GETTING THE EDGE! ILLINOIS PUBLIC LIBRARIES Summer, 2014 Where People Connect, Communities Achieve @ LibraryEdge @LibraryEdge  Connect!

Where People Connect, Communities Achieve

@LibraryEdge @LibraryEdge www.LibraryEdge.org

• Staff person and a Trustee must view a webinar or attend an in-person presentation

• Library must claim their account at libraryedge.org

• Print and review the EDGE Assessment workbook

PER CAPITA REQUIREMENT FOR 2015

Page 14: GETTING THE EDGE! ILLINOIS PUBLIC LIBRARIES Summer, 2014 Where People Connect, Communities Achieve @ LibraryEdge @LibraryEdge  Connect!

• Overviewo Dashboard that shows progresso Ability to export and download details

• Assessment results and recommendations

• Ability to reopen assessment

• Ability to customize tools, register for training

Where People Connect, Communities Achieve

TO PARTICIPATE FULLY IN THE EDGE ASSESSMENT….

Go to libraryedge.org• Click “Sign Up” button (top right corner)• Complete Library Pre-registration Form

@LibraryEdge @LibraryEdge www.LibraryEdge.org

Page 15: GETTING THE EDGE! ILLINOIS PUBLIC LIBRARIES Summer, 2014 Where People Connect, Communities Achieve @ LibraryEdge @LibraryEdge  Connect!

Where People Connect, Communities Achieve

@LibraryEdge @LibraryEdge www.LibraryEdge.org

Page 16: GETTING THE EDGE! ILLINOIS PUBLIC LIBRARIES Summer, 2014 Where People Connect, Communities Achieve @ LibraryEdge @LibraryEdge  Connect!

Where People Connect, Communities Achieve

@LibraryEdge @LibraryEdge www.LibraryEdge.org

Page 17: GETTING THE EDGE! ILLINOIS PUBLIC LIBRARIES Summer, 2014 Where People Connect, Communities Achieve @ LibraryEdge @LibraryEdge  Connect!

Where People Connect, Communities Achieve

@LibraryEdge @LibraryEdge www.LibraryEdge.org

Page 18: GETTING THE EDGE! ILLINOIS PUBLIC LIBRARIES Summer, 2014 Where People Connect, Communities Achieve @ LibraryEdge @LibraryEdge  Connect!

Where People Connect, Communities Achieve

@LibraryEdge @LibraryEdge www.LibraryEdge.org

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Where People Connect, Communities Achieve

@LibraryEdge @LibraryEdge www.LibraryEdge.org

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Where People Connect, Communities Achieve

@LibraryEdge @LibraryEdge www.LibraryEdge.org

Page 21: GETTING THE EDGE! ILLINOIS PUBLIC LIBRARIES Summer, 2014 Where People Connect, Communities Achieve @ LibraryEdge @LibraryEdge  Connect!

Where People Connect, Communities Achieve

@LibraryEdge @LibraryEdge www.LibraryEdge.org

Page 22: GETTING THE EDGE! ILLINOIS PUBLIC LIBRARIES Summer, 2014 Where People Connect, Communities Achieve @ LibraryEdge @LibraryEdge  Connect!

Where People Connect, Communities Achieve

@LibraryEdge @LibraryEdge www.LibraryEdge.org

Page 23: GETTING THE EDGE! ILLINOIS PUBLIC LIBRARIES Summer, 2014 Where People Connect, Communities Achieve @ LibraryEdge @LibraryEdge  Connect!

Where People Connect, Communities Achieve

@LibraryEdge @LibraryEdge www.LibraryEdge.org

Page 24: GETTING THE EDGE! ILLINOIS PUBLIC LIBRARIES Summer, 2014 Where People Connect, Communities Achieve @ LibraryEdge @LibraryEdge  Connect!

Where People Connect, Communities Achieve

@LibraryEdge @LibraryEdge www.LibraryEdge.org

Page 25: GETTING THE EDGE! ILLINOIS PUBLIC LIBRARIES Summer, 2014 Where People Connect, Communities Achieve @ LibraryEdge @LibraryEdge  Connect!

Where People Connect, Communities Achieve

@LibraryEdge @LibraryEdge www.LibraryEdge.org

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Where People Connect, Communities Achieve

@LibraryEdge @LibraryEdge www.LibraryEdge.org

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Where People Connect, Communities Achieve

@LibraryEdge @LibraryEdge www.LibraryEdge.org

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Where People Connect, Communities Achieve

@LibraryEdge @LibraryEdge www.LibraryEdge.org

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Where People Connect, Communities Achieve

@LibraryEdge @LibraryEdge www.LibraryEdge.org

Page 30: GETTING THE EDGE! ILLINOIS PUBLIC LIBRARIES Summer, 2014 Where People Connect, Communities Achieve @ LibraryEdge @LibraryEdge  Connect!

Where People Connect, Communities Achieve

@LibraryEdge @LibraryEdge www.LibraryEdge.org

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Illinois EDGE Resource Page

• For all your questions:

http://www.finditillinois.org/edge/Resource-Page.html

Archive to EDGE overview webinar:http://www.libraryedge.org/Getting_Started/index.htm

Workbook:

http://www.libraryedge.org/sites/default/files/Edge_Assessment_Workbook.pdf

Where People Connect, Communities Achieve

@LibraryEdge @LibraryEdge www.LibraryEdge.org

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Page 32: GETTING THE EDGE! ILLINOIS PUBLIC LIBRARIES Summer, 2014 Where People Connect, Communities Achieve @ LibraryEdge @LibraryEdge  Connect!

EDGE SUPPORT CENTER

• Access the Support Center as follows:

Visit www.libraryedge.org and click on Support Center

Email [email protected]

• Goal is to resolve all requests within 2 business days

Where People Connect, Communities Achieve

@LibraryEdge @LibraryEdge www.LibraryEdge.org

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Page 33: GETTING THE EDGE! ILLINOIS PUBLIC LIBRARIES Summer, 2014 Where People Connect, Communities Achieve @ LibraryEdge @LibraryEdge  Connect!

Please send questions and comments to: [email protected]

The Illinois State Library Edge Team:Debra [email protected]

Robert [email protected]

Brian [email protected]

Where People Connect, Communities Achieve

@LibraryEdge @LibraryEdge www.LibraryEdge.org

QUESTIONS? COMMENTS?