getting digital webinar 2: talking online from chris mcguire, occupancy marketing

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Talking online

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This slide presentation was part of a webinar masterclass exploring how organisations successfully talk online; why there needs to be different styles of writing; and what different online channels are for suitable for which messages. Occupancy Marketing highlights some good and bad practices, then show you some Search Engine Optimisation tools that will help your messages stand out from the noise so that you can talk effectively online.

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Page 1: Getting Digital Webinar 2: Talking Online from Chris McGuire, Occupancy Marketing

Talking online

Page 2: Getting Digital Webinar 2: Talking Online from Chris McGuire, Occupancy Marketing

occupancy marketing | Talking online

Chris McGuireAccount Director

Occupancy Marketing115 Hanover Street, Edinburgh

[email protected] 718 4510

Page 3: Getting Digital Webinar 2: Talking Online from Chris McGuire, Occupancy Marketing

occupancy marketing | Talking online

Search Engine Optimisation (SEO)

Paid SearchMarketing (PPC) Local Search

International SEOProgrammes

Link BuildingProgrammes

Online PR Distribution

Social MediaMarketing

Analysis & Reporting

We are an internet marketing consultancy, specialising in:

Page 4: Getting Digital Webinar 2: Talking Online from Chris McGuire, Occupancy Marketing

occupancy marketing | Talking online

Working with 60+ clients across the following sectors:

HospitalityTourism

eCommerce

Finance / B2B

Page 5: Getting Digital Webinar 2: Talking Online from Chris McGuire, Occupancy Marketing

occupancy marketing | Talking online

1.What do mean by talking online?2. Search Engine Optimisation3. Online Press Releases4. Social Media

Page 6: Getting Digital Webinar 2: Talking Online from Chris McGuire, Occupancy Marketing

occupancy marketing | Talking online

What do we mean by talking online?

• Your Website• Distributing News Online• Social Media

Page 7: Getting Digital Webinar 2: Talking Online from Chris McGuire, Occupancy Marketing

occupancy marketing | Talking online

Your Website

Needs to speak to 2 audiences:

1.Human visitors2.Search engines

Page 8: Getting Digital Webinar 2: Talking Online from Chris McGuire, Occupancy Marketing

Search Engine Optimisation

Page 9: Getting Digital Webinar 2: Talking Online from Chris McGuire, Occupancy Marketing

occupancy marketing | Talking online

How search engines work

Search engines identify keywords on page & in links to a page and use to determine the page’s subject.

Therefore, making sure search engines pick up on the most relevant keywords is important. Image source: SEOMoz.org

Page 10: Getting Digital Webinar 2: Talking Online from Chris McGuire, Occupancy Marketing

occupancy marketing | Talking online

Identifying the right keywords

Your site should include terminology people use when searching.

Identify keywords using a keyword research tool. Google Keyword Tool - https://adwords.google.co.uk/select/KeywordToolExternal

Page 11: Getting Digital Webinar 2: Talking Online from Chris McGuire, Occupancy Marketing

occupancy marketing | Talking online

Search Engine Optimisation

Use keywords in main elements of a page:

1. Browser title2. URL3. Meta tags4. On-page copy5. Links

Page 12: Getting Digital Webinar 2: Talking Online from Chris McGuire, Occupancy Marketing

occupancy marketing | Talking online

Browser Title

Ensure main keywords for the page are in the browser title

Bad examples:“Home” “Welcome”“About Us”

Good example:“Festival Theatre in Edinburgh | Home”“About the Festival Theatre Edinburgh”

Titles should be unique for each page.

Page 13: Getting Digital Webinar 2: Talking Online from Chris McGuire, Occupancy Marketing

occupancy marketing | Talking online

URL / Web address

Easy to read URLs are better for search engines & users

Bad example:www.example.com/index.aspx?page_id=1234&cat=456

Good example:www.example.com/events/ballet

Try to ensure that each page is only accessible on one URL

Page 14: Getting Digital Webinar 2: Talking Online from Chris McGuire, Occupancy Marketing

occupancy marketing | Talking online

Meta tags

Meta tags are less important for search engines, but meta descriptions can appear in search results.

Meta descriptions should be kept short, to the point, relevant to the page & include a call to action.

Meta keywords are even less important, although we would always still include as best practice.

Meta description

Page 15: Getting Digital Webinar 2: Talking Online from Chris McGuire, Occupancy Marketing

occupancy marketing | Talking online

On page headings & copy

On page copy should also use keywords.

The main heading on the page should be related to the page, not to the website.

Use keywords with some regularity throughout the page, but don’t get carried away!

Ensure content is still read-able.

Page 16: Getting Digital Webinar 2: Talking Online from Chris McGuire, Occupancy Marketing

occupancy marketing | Talking online

Links

Search engines use links to a page to identify its subject.

Therefore, use keywords relevant to that page.

Bad example:The sound of music, Edinburgh PlayhouseShow runs from 1st January – 23rd March.More info

Good example:The sound of music, Edinburgh Playhouse »Everyone’s favourite musical! Runs from 1st January – 23rd March.

Page 17: Getting Digital Webinar 2: Talking Online from Chris McGuire, Occupancy Marketing

Distributing News Online

Page 18: Getting Digital Webinar 2: Talking Online from Chris McGuire, Occupancy Marketing

occupancy marketing | Talking online

Distributing News Online

1. Take an existing press release2. Optimise to be used online3. Distribute via tools such as

a. PRWeb (www.prweb.com) b. NewsVine (www.newsvine.com) c. PRLog (www.prlog.com)d. etc

Page 19: Getting Digital Webinar 2: Talking Online from Chris McGuire, Occupancy Marketing

occupancy marketing | Talking online

Why use Online Press releases?

1. Build relevant links2. Release news through portal sites3. Appear in Google News results4. Get news before journalists / bloggers in

relevant sectors

Page 20: Getting Digital Webinar 2: Talking Online from Chris McGuire, Occupancy Marketing

occupancy marketing | Talking online

Online Press releases techniques

Techniques for writing online press releases are much the same as that for your website content:

1. Remember keywords2. Include these in the title, copy & links to your site3. Include engaging imagery and/or video with your PR

Page 21: Getting Digital Webinar 2: Talking Online from Chris McGuire, Occupancy Marketing

Social Media

Page 22: Getting Digital Webinar 2: Talking Online from Chris McGuire, Occupancy Marketing

occupancy marketing | Talking online

Source: The Economist, ‘A World of Connections’, Jan 30th 2010

Why use social media?

Page 23: Getting Digital Webinar 2: Talking Online from Chris McGuire, Occupancy Marketing

occupancy marketing | Talking online

Source: Hitwise, ‘Facebook reaches top ranking in US’, Mar 15th 2010

Why use social media?

Page 24: Getting Digital Webinar 2: Talking Online from Chris McGuire, Occupancy Marketing

occupancy marketing | Talking online

Choosing your network

Page 25: Getting Digital Webinar 2: Talking Online from Chris McGuire, Occupancy Marketing

occupancy marketing | Talking online

The obvious biggies

Page 26: Getting Digital Webinar 2: Talking Online from Chris McGuire, Occupancy Marketing

occupancy marketing | Talking online

The obvious biggieshttp://www.facebook.com/tategallery#!/tategallery?v=wall

Page 27: Getting Digital Webinar 2: Talking Online from Chris McGuire, Occupancy Marketing

occupancy marketing | Talking online

The obvious biggieshttp://www.youtube.com/user/metmuseum

Page 28: Getting Digital Webinar 2: Talking Online from Chris McGuire, Occupancy Marketing

occupancy marketing | Talking online

“Artistic” networks

Page 29: Getting Digital Webinar 2: Talking Online from Chris McGuire, Occupancy Marketing

occupancy marketing | Talking online

Create your own!

Page 30: Getting Digital Webinar 2: Talking Online from Chris McGuire, Occupancy Marketing

Eng

occupancy marketing | Talking online

Finding your voice

InformalFriendly

Polite Short & SweetLinks for Further Info

RegularNot too regular!

Engaging

Be Interactive

Avoid The Hard SellImages

Learn as you go

There are no rules

Videos

Incentives

QuirkyFun

Interactive contentPolls

QuizzesLists!

Page 31: Getting Digital Webinar 2: Talking Online from Chris McGuire, Occupancy Marketing

Building an audience

Page 32: Getting Digital Webinar 2: Talking Online from Chris McGuire, Occupancy Marketing

occupancy marketing | Talking online

Building an audience

Include links to your social media channels on your website…

Via your website:

Page 33: Getting Digital Webinar 2: Talking Online from Chris McGuire, Occupancy Marketing

occupancy marketing | Talking online

Building an audience

… or integrate live feeds

Via your website:

Page 34: Getting Digital Webinar 2: Talking Online from Chris McGuire, Occupancy Marketing

occupancy marketing | Talking online

Building an audience

Make it easy for visitors to share content.

Via your website:

Page 35: Getting Digital Webinar 2: Talking Online from Chris McGuire, Occupancy Marketing

occupancy marketing | Talking online

Building an audience

• Encourage sign up at key points (e.g. Once they’ve just bought a ticket, filled in a contact form,

etc.)

• Incentivise people to join (e.g. Competitions, exclusive offers, etc.)

Via your website:

Page 36: Getting Digital Webinar 2: Talking Online from Chris McGuire, Occupancy Marketing

occupancy marketing | Talking online

Building an audience

• Email newsletters• Confirmation emails • Mailshots• Flyers• Posters• Ticket stubs• Programmes• etc.

Other collateral:

Page 37: Getting Digital Webinar 2: Talking Online from Chris McGuire, Occupancy Marketing

occupancy marketing | Talking online

Building an audience

• Search & follow related users • Join & interact with related groups• Facebook advertising

On social networks:

Page 38: Getting Digital Webinar 2: Talking Online from Chris McGuire, Occupancy Marketing

Some handy tools

Page 39: Getting Digital Webinar 2: Talking Online from Chris McGuire, Occupancy Marketing

occupancy marketing | Talking online

Some handy tools

Page 40: Getting Digital Webinar 2: Talking Online from Chris McGuire, Occupancy Marketing

occupancy marketing | Talking online

Some handy tools

Page 41: Getting Digital Webinar 2: Talking Online from Chris McGuire, Occupancy Marketing

occupancy marketing | Talking online

Some handy tools

Page 42: Getting Digital Webinar 2: Talking Online from Chris McGuire, Occupancy Marketing

occupancy marketing | Talking online

Some handy tools

Page 43: Getting Digital Webinar 2: Talking Online from Chris McGuire, Occupancy Marketing

occupancy marketing | Talking online

Some handy tools

Page 44: Getting Digital Webinar 2: Talking Online from Chris McGuire, Occupancy Marketing

Summary

Page 45: Getting Digital Webinar 2: Talking Online from Chris McGuire, Occupancy Marketing

occupancy marketing | Talking online

Summary

Your Website & Search Engine Optimisation1. Ensure your website copy is search engine friendly2. Research the keywords that people search for in relation to your site

Distributing News Online3. Use techniques such as online press releases to build links to your site4. Online PR can also help get your news before a new audience

Social Media5. Social media is an increasingly important area of the internet6. Research and engage with the right online communities7. Promote your online activity across other marketing & collateral8. There are a wealth of handy tools out there to help manage activity across

various social channels

Page 46: Getting Digital Webinar 2: Talking Online from Chris McGuire, Occupancy Marketing