getting connected to progress-guest

© 2021 Petroliam Nasional Berhad (PETRONAS) 1

© 2021 PETROLIAM NASIONAL BERHAD (PETRONAS)

All rights reserved. No part of this document may be reproduced, stored in a retrieval

system or transmitted in any form or by any means (electronic, mechanical, photocopying,

recording or otherwise) without the permission of the copyright owner.

PETRONAS Group Digital

Getting Connected to Progress-Guest

Open


Getting Connected to Progress-Guest 1

‘progress-guest’ is a self-service wireless network for

PETRONAS guests to access to the Internet.

Connect to ‘progress-guest’ on any mobile device such as:

• Laptops,

• Smartphones,

• Tablets.

The wireless network is available at selected locations only.

What is Progress-Guest Wireless Network?

PETRONAS Host Approval3

Guest Login4

Open

Accessing Progress-Guest1

Guest Registration2

Frequently Asked Questions (FAQs)5


Getting Connected to Progress-Guest

The default web browser will open and a guest login

page will appear.

• If it does not appear, open a

web browser and try to

access any other website

(e.g. google.com).

• You will be redirected to the

guest login page.

1 2 3

Select ‘progress-guest’ from the

available wifi networks on your

device.

Accessing Progress-Guest Guest Registration Guest LoginPETRONAS Host Approval Frequently Asked Questions (FAQs)

Open

1


Getting Connected through Progress-Guest 3

To register, enter the name of your

PETRONAS Host.

Fill in the required details:

1. Full Name

2. Company

3. Email address

Click Submit to be directed to a notification page.

You will receive a notification email once your

request is approved.


Select an access duration from the drop-down list

and tick the confirmation box to accept the Terms of

Use.

1

2

4

3

Open

2



5 6

A password will be sent to your email once your request is

approved.You will be directed to the notification page.


The guest host is authorised to revise the duration of

your access.

NOTE:

Open

2



1 2

The Host can either accept or reject the request. S/he can

also select Access Expiration from the drop-down menu to

revise the requested duration.

When the PETRONAS Host receives a registration request,

s/he has to “click here” to be directed to the confirmation

page.


Open



3

Once approved, the PETRONAS Host will be directed to a

page containing details of the approval.


The guest host is responsible for activities on the

‘progress-guest’ network.

NOTE:

Open

3



If you are a new user, click Need Internet

access? to register.

To log in, enter your Username and

Password.

Click Here to be directed to the Progress-

Guest User Guide.

Log In to be directed to the PETRONAS

website and begin surfing.

If you have registered, you do not need to

re-register.


1

4

2

3

NOTE:

Open

4



I am getting a ‘Certificate Error: Navigation Blocked’ message

when I am directed to the registration page. What should I

do?

You may need to acknowledge the security warning messages by

clicking ‘Continue to this website’ to be redirected to the

registration page.

Accessing Progress Guest

My device is not detecting the ‘progress-guest’ within the

available network. What do I do?

Restart your wireless connection by clicking on the wireless

connection icon at the bottom right of your screen. If the ‘progress-

guest’ still does not appear, inform your Host to contact our

service desk.I was directed to a notification page. What should I do next?

You will receive a notification email once your request is approved.

Click Log In to go to the landing page.

Guest Registration

I can’t find the name of my Host within the search field. What

should I do?

Please note that the Host must be a PETRONAS employee. Please

enter the full name of the employee in the search field.

I registered yesterday. Do I need to re-register?

Depending on your approved access duration, you may or may not

need to re-register the next time you wish to access the Internet via

‘progress-guest’.


Open

5



I registered earlier and went offline. How do I get reconnected?

Open Internet Explorer to get reconnected.

Guest Login

I could not access the Internet even though I requested a 5-day

access. Why is this?

The Host may have revised the requested access duration. Refer to

your notification email for the approved access duration.

The account duration is too long. Should I ask them to

resubmit for a shorter access duration?

No, they do not need to resubmit the request. You can revise the

access duration before approving the request.

PETRONAS Host Approval

I received an email to approve a request for guest access.

However, the page does not load when I click on the link. How

do I proceed?

Ensure that you are connected to the Internet to approve the guest

access.

What are my credentials for logging in?

Credentials are information such as your username and password.

For ‘progress-guest’, your username is the email you provided

during registration. Your password is a six-digit code supplied upon

registration. Refer to the notification email sent to your mailbox.

My guest complains about the speed of the Internet. Is there

any solution to this?

The Internet speed under ‘progress-guest’ is delivered under “best

effort” basis.


Open

5



NO SITE NO SITE

1 PGB PASIR GUDANG 18 PGSC ULU KLANG PGC-304

2 PGB IPC GEBENG 19 PCSB - INTERMARK

3 MTBE KUANTAN 20 KERTEH INTEGRATED PETROCHEMICAL COMPLEX (KIPC)

4 METHANOL LABUAN 21 PGB GEBENG

5 PCSB ASEAN SUPPLY BASE LABUAN 22 PGB SEREMBAN

6 PCSB KARAMUNSING 23 PGB SEGAMAT

7 PCSB LABUAN GAS TERMINAL 24 PGB RGT SG. UDANG OFFICE

8 PCSB SABAH GAS OGT KG GAYANG 25 PCFK GURUN

9 PCSB SBO KOTA KINABALU 26 PETRONAS PENAPISAN MELAKA SB (PPMSB)

10 MLNG BINTULU SARAWAK (Onshore) 27 PCSB KEMAMAN SUPPLY BASE (KSB)

11 PCSB BCOT/BOCC, BINTULU 28 MENARA EXXONMOBIL

12 PCSB SKO MIRI 29 PETRONAS TOWER 1, 2 & 3

13 PGB SKO MIRI AWS 30 SK GAS PARAGON

14 PCSB SABAH OPERATING GAS TERMINAL 31 PGB SEGAMAT

15 PCSB MIRI CRUDE OIL TERMINAL (MCOT) 32 PPMSB TANGGA BATU

16 PGB SSPG BINTULU RO 33 PFLNG JALAN AIRPORT MIRI

17 PCSB MENARA KIDURONG 34 SABAH AMMONIA UREA SIPITANG

Locations enabled with Progress-Guest:

Open

getting connected to progress-guest

Documents