get to know holiday extras 2011
TRANSCRIPT
Get to know us in under a minute...
Sunday, January 23, 2011
We’re a customer technology business.
Sunday, January 23, 2011
Our head office is based in Kent. We also have offices in Munich and Birmingham.
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We’re nearly a thousand strong...Sunday, January 23, 2011
And we’re a Times Top 100 company to work for.
Motivated staff ... dynamic atmosphere ... great for our customers.
Sunday, January 23, 2011
In 2010 we handled
3,431,679 reservations in the UK and Germany
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5 out of 10 customers pre booking an airport hotel or airport car park in the UK
and Germany choose Holiday Extras.
Sunday, January 23, 2011
We sell
Airport Parking, Meet and Greet Airport Parking, Airport Hotels, Airport Hotels with Parking, Airport Hotels with Coach Travel, Rail Travel to the Airport, Airport Lounges, Holiday Insurance, and a range of short breaks focused on Theatre and Theme Parks.
Sunday, January 23, 2011
We also sell
Car Hire, Foreign Exchange Cards, SMS Holiday Weather and Traffic Reports, Car Washes, Taxis to and from airport hotels, Holiday Photo Developing and Photo Albums, as well as dinner and breakfast and a whole host of extras at airport hotels.
Sunday, January 23, 2011
Our Brands Include
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Partners include, TUI, Thomas Cook, Easyjet, Ryanair, British Airways, C.T.T.G, SAGA Holidays, The AA, World Choice, Essential Travel...
We work with the best in the business. Over 2k different travel companies partner with Holiday Extras.
Winner Best Holiday Add Ons and Best Insurance Provider 2011
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We believe in Hassle Free Holidays
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Find the same service for less and its FREESunday, January 23, 2011
The Best Products and Service
In 2010
99.85%of our customers we’re happy or delighted with our service. And over 30% feedback.
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We work closely with a small number of suppliers not thousands
Suppliers Include: Hilton Hotels, BAA, Gatwick Airport, Intercontinental, Abertis, MAPLC, The Peel Group, Meteor, Q-Park, Mariott, Arora, Britannia, APCOA, Cintra and NCP
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It’s FREE to call us...
And our team, trained to make holidays hassle free always answer the phone in less than 2 rings. Which made us the top call centre for travel in 2009.
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We answer our email
In 2010 we got back to every email a customer sent us in less than 10 minutes.
We just thought it was a
great idea.
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“Every decision we make is a win for our customers a win for our partners and a win for us.” Steve Lawrence, Chairman
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