get performance measurements for at&t network functions on … · choosing network functions on...

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Get Performance Measurements for AT&T Network Functions on Demand

November, 2016

NOTE: AT&T Network Functions on Demand is now AT&T FlexWare. This change will appear on AT&T Business Center in the near future.

Use the ‘View Business Reports & Information’ Tool

Get performance measurements for AT&T Network Functions on Demand



Introduction

This presentation tells you how to access and navigate the performance reports for AT&T Network Functions on Demand. These reports are delivered by the Business Reports & Information tool.

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Measurements provided by the tool

COS

– Provides queue performance measurements per COS (class of service).

Interface

– Provides measurements obtained from the customer edge virtual router (vRouter) for three types of interfaces: WANs, LANs, and VLANs.

vRouter

– Provides measurements on CPU and memory usage for the virtual router’s routing processor and its forwarding processor.

IP to IP (Site to Site)

– Provides end-to-end performance at the class of service (COS) level for pre-determined pairs of customer sites.

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Accessing the tool

View Business Reports & Information

1. Go to businesscenter.att.com and log in with your user name and password.

2. On the Business Center dashboard, locate the BusinessDirect® widget. Click the down arrow for Network Management.

3. From the list, select View Business Reports & Information (not shown).

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https://www.att.com/ebiz/registration/login






Basic navigation

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Choosing Network Functions on Demand

1. From the Business Reports & Information homepage, click Network Functions on Demand Service on the blue menu bar.

2. Click the Welcome arrow and then choose Network Functions on Demand from the list.

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Using the Resources Navigator (1 of 2)

1. The Resources Navigator for Network Functions on Demand appears.

2. Clicking any element on the left refreshes the list of resources to the right. For example, clicking Virtual Routers causes your virtual routers to appear in the resources list.

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Using the Resources Navigator (2 of 2)

1. Right-clicking an element causes a list to appear. For example, you could right-click Virtual Routers.

2. Hover your mouse over the kind of report you are interested in viewing. For example, you could hover over vRouter.

3. A slide-out list appears. Click the report you are interested in viewing. For example, you could click Inventory.

The bottom portion of the screen refreshes to show your report, as shown later in this presentation. The report you see and the measurements presented depend on the resources you select.

4. You can also navigate to reports by using the tabs, such as the vRouter tab. The tabs that appear vary depending on the resources you select.

You can also use the tabs to do further filtering by selecting the network elements of interest and running a report on only those.

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Filtering on the Resources Navigator

1. If you want to filter the results that will appear in your report, enter your filter criteria in the filter fields.

• You may filter on two criteria by using both fields.

• If you want to filter on only one criterion, enter it in the first filter field and place an asterisk in the second filter field. Other-wise, an error message will appear.

• To enter two strings within one field, use a comma to indicate OR.

2. When you are ready, click the green checkmark.

3. The resources list refreshes to display only information that matches your filter criteria.

Note: To reset the Resources Navigator, enter *in both filter criteria fields and click the green checkmark.

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Selecting the report period of interest

1. You will use the Time Navigator to select the report period of interest.

2. First click the Daily dropdown arrow. Then select the report period of interest: 5 minutes, Hourly, Daily, Weekly, or Monthly.

3. Use the calendar to select the date of interest.

4. Click the green arrow to generate the report.

5. To learn more about using any element on the screen, such as the Time Navigator, click its ? Icon.

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Report types

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Report types for Regions or Sites

You can generate a number of reports for regions and sites. Of particular interest is the COS report called Queue Performance per COS (the others are discussed on the next few slides).

To navigate to the reports:

1. Right-click Regions or Sites

2. Hover over the COS pop-up

3. Left-click Queue Performance per COS

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Report types for Interfaces

The Interface reports you can generate are:

– Discards/Errors Extended*

– Performance Extended

– Performance Extended Top 10

– Utilization

– Utilization Extended


1. Right-click Interfaces

2. Hover over the Interface pop-up

3. Left-click the report of interest

* “Extended” means the report contains many columns and may take a bit longer to appear on your screen. To generate reports more quickly, choose reports that do not say “Extended,” or use the tabs above the resources list as filters.

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Report types for vRouters

The vRouter reports you can generate are:

– Buffer Stats – Unfiltered*

– Forwarding Performance – Unfiltered

– Inventory

– Processor Memory Free

– Routing Performance – Unfiltered


1. Right-click Virtual Routers

2. Hover over the vRouter pop-up


* Unfiltered reports present the full complement of data and are not filtered, even if you use the Resources Navigator Filter as described on slide 9. However, to produce your reports more quickly, you can use the tabs above the resources list as filters.

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Report types for IP to IP (site to site)

The IP-to-IP reports you can generate are:

– Jitter Performance Per COS Extended*

– Performance Per COS Extended


1. Right-click Site to Site

2. Hover over the IP to IP pop-up


* “Extended” means the report contains many columns and may take a bit longer to appear on your screen. To generate reports more quickly, choose reports that do not say “Extended,” or use the tabs above the resources list as filters.

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Working with a report

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vRouter Forwarding Performance Report

1. This is a sample vRouter Forwarding Performance Report. Note that the columns provide the following for each virtual router:

• IP address

• Percent CPU utilization for the monthly busy hour

• Percent memory utilization for the busiest hour

2. You can sort any column by clicking its column heading.

3. You can learn precisely what the measurements mean by clicking the ? icon.

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Filtering measurements

1. To filter the measurements in any column, enter the filtering criterion in its filtering field. Each column contains a filtering field. For example, we could enter “<25” in the Mem Util (%) BusyHour column.

2. Click the Filter Trigger icon when it appears.

3. The filtered report is displayed, listing only results where the percent memory utilization at the busy hour is <25.

To return to an unfiltered report, remove the criterion from the filtering field and click the Filter Trigger icon again.

Notes:

Text Columns

• Text that contains the specified character string is displayed.

Numeric columns

• Supported operators are = , <, <=, >, >=.• If no operator is specified, = is used.• Boolean operations are not supported within report filtering.

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Viewing a graph of your results

1. To view a graph of the results, click any table entry, such as the percentage memory utilization at the busiest hour.

2. A graph of your results appears. This example is a daily graph that begins on June 19 and shows a week of data. Hover over the endpoints of a time interval on the graph to see the actual measurements.

3. A legend appears below each graph.

4. You can create the graph for different time periods in the upper right. Check the green arrow to the right to create the new graph.

5. To download a graph or report, click Export and choose a format.

6. To access context-sensitive online help, such as that on the next slide, click Explain.

7. To view the graph with the most recently collected measurements, click Regenerate.

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Context-sensitive help

1. This is the kind of context-sensitive online help you will see when you click Explain, as shown on the previous slide.

2. To see definitions of the terms used, click Glossary.

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Printing a performance report

1. To print a performance report you are viewing, click Export.

2. Select a format, such as PDF.

3. A PDF view of the report appears, along with some Adobe PDF controls. Click the print icon.

Similarly, if you choose excel, the report will open in Microsoft® Excel® format and you can print the spreadsheet.

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Getting further assistance

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Getting assistance with the View Business Reports & Information tool

AT&T Business Center help line: 800.221.0000Using the View Business Reports & Information tool

• Registering for the View Business Reports & Information tool

• Technical questions and information on using the View Business Reports & Information tool

Notes:

You access the View Business Reports & Information tool through the AT&T BusinessDirect widget on Business Center. This slide describes how to get help on the AT&T BusinessDirect portion. The next two slides describe how to get help on the Business Center portion.

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and/or AT&T affiliated companies. All other marks are the property of their respective owners.24

Getting assistance with Business Center (1 of 2)

Learn how to use Business Center to manage, run, and grow your business.

– Click Support at the top of any Business Center page and select from the following topics:

• Registration and Login• User Information• Orders• Billing• Network• Reports• Product Help

– The Chat icon is located on the right side of the page. Click Chat available from any page in Business Center to chat directly with an AT&T representative.

If Chat is busy or unavailable, the icon is grayed out. Representatives are available Monday through Friday, 9:00 a.m. to 6:00 p.m. ET.

For more information, visit our Business Center Education and Training page.

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http://www.corp.att.com/businesscenter



and/or AT&T affiliated companies. All other marks are the property of their respective owners.25

Getting assistance with Business Center (2 of 2)

For additional education and training materials . . .

Go to our Business Center Education and Training page for:

– Presentations on Business Center and current enhancements.

– FAQs about the latest updates.

– Video overview of Business Center.

– Customer training schedule for live sessions about Business Center.

For additional help and support, call 844.288.3249 (844.ATT.eBIZ). Representatives are available Monday through Friday, 9:00 a.m. to 6:00 p.m. ET.

http://www.corp.att.com/businesscenter

get performance measurements for at&t network functions on … · choosing network functions on...

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