get in shape promotion product offer for vecca region businesspartners

Get in Shape PromotionProduct Offer

For VECCA Region BusinessPartners

2© 2009 Avaya Inc. All rights reserved.

Get in Shape Promotion

Introduction to Avaya Aura

Program Overview

Product Offer

Sales Incentive

Communication and Lead Generation Campaign

Results Tracking

Agenda


introduction to Avaya Aura ™


Avaya Aura™

Avaya is announcing the launch of a new era of business communications with Avaya Aura™, a breakthrough architecture that easily integrates communications across multi-vendor, multi-location and multi-modal businesses. Avaya Aura ™ radically simplifies complex communications networks, reduces infrastructure costs and quickly delivers voice, video, messaging, presence, Web applications and more to employees anywhere. Avaya Aura will be available globally in May 2009.

Please find sales toolkit, press releases, videos and training information about this launch at:

http://portal.avaya.com/ptlWeb/market/CS20092278738191059

A New Era of Business Communications

5© 2009 Avaya Inc. All rights reserved.CONFIDENTIAL © 2009 Avaya Inc. All rights reserved. 5

Business User Communications Architecture

Intelligent Access and Enterprise Application Integration

Intelligent Access and Enterprise Application Integration

Collaboration and Interaction Solutions

Collaboration and Interaction Solutions

Core Communication ServicesCore Communication Services

Communication InfrastructureCommunication Infrastructure

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Avaya Aura

System ManagerSystem Manager

Session ManagerSession Manager

ApplicationEnablementApplicationEnablement PresencePresenceCommunication

ManagerCommunication

Manager

Avaya Aura™

Avaya one-X®

Avaya Modular MessagingAvaya Meeting ExchangeAvaya Video Telephonymore…

Avaya Voice PortalAvaya Interaction CenterAvaya Proactive Contactmore…

Avaya Integrated ManagementSite AdministrationPerformance & AdministrationNetwork Managementmore components…

Avaya IQ

System Manager is critical to Avaya Aura™ System.

The word “Services” is omitted in this higher level picture, but otherwise the categories shown here correspond to underlying component names. Not all components are shown at this level.

Avaya one-X® is a key entitlement of Avaya Aura™ but is a separate product with its own name.

6© 2009 Avaya Inc. All rights reserved.CONFIDENTIAL © 2009 Avaya Inc. All rights reserved. 6

Avaya Aura™ Naming Usage

Full proper name for standalone or initial use where product context is not already established

Follow-on and common usage when context has been established. Unless shown, “Avaya” cannot be a prefix here.

Abbrev.

Avaya Aura™ Avaya Aura™ none

Avaya Aura™ Communication Manager Communication Manager CM

Avaya Aura™ Session Manager Session Manager SM

Avaya Aura™ SIP Enablement Services SIP Enablement Services SES

Avaya Aura™ Communication Manager Messaging CM Messaging CMM

Avaya Aura™ Presence Services Presence Services PS

Avaya Aura™ Application Enablement Services Application Enablement Services AES

Avaya Aura™ System Manager System Manager SMGR

Avaya Aura™ Media Services (not being announced in March) Media Services

Avaya Aura™ System Platform (not being announced in March) System Platform

Other related solutions

Avaya one-X® Avaya one-X® (“one-X” alone not allowed) none

Avaya one-X® Portal (etc for other family components) Avaya one-X® Portal or Portal

Avaya Integrated Management

Site Administration (etc for other family components) Site Administration SA


promotion overview



This promotion is focused on upgrading legacy Avaya platforms and earlier releases of Definity, Communication Manager, and Contact Center solutions to current releases allowing the Avaya customers to take advantage of the new SIP session management, single cross-enterprise dial plans and administration, increased multi-vendor integration, aggregated presence and inclusion of Avaya one-X Unified Communications interfaces.

The promotion provides additional benefits when upgrading 3 or more platforms simultaneously or purchasing the Software Support plus Upgrade (SSU or JSD SSU) option which protects the customer’s investment for 3 years.

Avaya’s Intelligent Communications vision is to embed communications right into the heart of our customers business. Avaya AuraTM sets the foundation for this vision. Welcome to the next generation of Communications!

Promotion Effective Dates All orders involving promotional items must be placed with Avaya entity or

Avaya Distributor by August 31st, 2009. This offer is valid for Southern Cone and VECCA Region countries only.

Summary


key messages


Get in Shape Program

Leverage the Spring Launch and Avaya Aura as the next generation of enterprise communications

Avaya Aura is revolutionary, evolutionary and is changing how communication solutions are architected

Next generation Avaya Aura capabilities include SIP session management, single cross-enterprise dial plans and administration, increased multi-vendor integration, aggregated presence and inclusion of Avaya one-X Unified Communications interfaces.

Enable Business Agility, Extreme Cost Reduction

Welcome to the Next Generation!

Key Messages


Introducing Avaya AuraA New Era in Business Communications

Innovation Made Simple– Streamlined unified communication, user-centric, enterprise-class

– Ubiquitous communications applications in multi-vendor environments

– Orchestrated by new centralized function: Multimodal Session Manager

Dramatically reduced costs and network complexity– Increased corporate agility and end user productivity through rapid

application development and deployment

– Deploy-once, extend-anywhere applications that are vendor-agnostic, location-independent

Ensuring the flexibility for tomorrow– Profile-based application deployment giving users rapid, easy access

whatever their device, location or network

– Broad portfolio of innovative, open-standards-based applications

Be more agile than competitors, Emerge stronger for the future

11


pricing



The BusinessPartner must be an Avaya Authorized, Silver, Gold, or Platinum BusinessPartner to be eligible to participate in this promotion.

All orders to Avaya (from either, a distributor, if the BusinessPartner purchase from a distributor, or the BusinessPartner, if the BusinessPartner purchases directly from Avaya) will have to be accompanied by the Non-Standard Pricing Authorization approval.

Purchase Orders for Hardware or Software not covered in this Promotion need to be ordered separately.

This promotional discount can not be combined with any other discount or promotional offer

Terms and Conditions



PricingSolution Discount [5] MPG [6]

Unified Communications Solutions

Communication Manager Single or Multi-Release Upgrades to Release 5.X from DEFINITY G3csi, G3si & G3r of previous Communication Manager releases (applicable for Software and Hardware directly related with the Upgrade or Migration. The discount does not apply for additions; additions must be purchased at regular price. [1]

35%A1, IG, IH, QM, DA, DU, DB, IS

SIP Enablement Services (SES) upgrades or new SES purchased simultaneously with a Communication Manager upgrade to last release

35% A1, DA

Modular Messaging migrations from Definity Audix, Intuity Audix Map 5/40/100 or Octel. The discount applies ONLY for Mailbox licenses; the discount is given automatically by ASD. [2]

MMIP Offer provided by ASD

Contact Center Solutions

Call Center Licenses Upgrade to Release R5.X 40% CR

CTI Upgrades and Migrations from MAP D to AES (Software and Hardware) [3] 30% NH

Proactive Contact upgrades to R4.X (Software and Hardware) 30% P2

CMS upgrades to Release 15.X (Software and Hardware) 30% CL, QW

New IQ purchased at the same time with a CMS upgrade to Release 15.X to complement the existing CMS reports; or purchased at the same time with a Communication Manager upgrade to replace an existing CMS.

45% CL

Voice Portal Migrations to R 5.X from Conversant MAP 5/40/100 or IR. The discount applies ONLY for VP Port Licenses; the discount is given automatically by ASD.

VP Migration provided by ASD

Interaction Center Upgrades to Release 7.X 45% QQ

Additional Price Reduction [4]

Additional Price Reduction to each solution when upgrading 3 or 4 solutions to last release (CM, MMM, Call Center, CTI, CMS, VP, etc.) AND purchasing SSU or JSD SSU either Pre-paid or Annual paid.

3%

Additional Price Reduction to each solution when upgrading 5 solutions or more to last release (CM, MMM, Call Center, CTI, CMS, VP, etc.) AND purchasing SSU or JSD SSU either Pre-paid or Annual paid.

5%



Pricing

[1] Applicable to either SS or SSU customers; the CM Upgrade SW licenses are cheaper when going with SSU compared to if the customer goes with SS only.

[2] Modular Messaging Incentive Program (MMIP) offers 50% discount on MM mailbox licenses when migrating from other messaging platform, minimum 200 Users. The MMIP program can be accessed through the MM Programs tab in the Modular Messaging configurator in ASD. When using this program you do not need to apply any additional discount to the prices given by ASD. This discount is applied automatically by ASD.

[3] The AES discounts apply when the customer is replacing an existing Avaya CTI environment. New AES solutions are required to be purchased at standard pricing.

[4] The additional price reduction does not apply for Modular Messaging. However the Modular Messaging can be counted as a solution in order to apply the additional price reduction.

[5] All discounts are off regular purchasing price. For example, if a BusinessPartner purchases a system at a regular price of $100, when applying the Call Center 40% discount, the promotional price will be $60. Please refer to this promotion presentation to get examples on how to apply the promotion discounts and additional price reductions when purchasing 3 or more upgrades.

[6] The promotion discounts can be applied only to these Material Product Groups (MPG).


Get in Shape PromotionHow to apply the promotion discounts when upgrading 1 or 2 solutions

If your cost is based on a Discount over GPL or RPL1. Apply first your discount to get your Regular cost (UPL)GPL $1,000.00 Regular discount 30%Regular cost (UPL) $700.00

2. Apply the Promotion Discount over your Regular cost (UPL)Call Center Discount 40%Regular cost (UPL) $700.00 Promotion Discount 40%Promotion Cost $420.00

How to apply the promotion discounts when upgrading 3 or more solutionsExample:Upgrade of Communication Manager, Call Center, CTI and MessagingTotal solutions being upgraded: 4Including SSU for all solutions? YESAdditional Price Reduction that applies: 3%

3. Apply the Additional Price Reduction DiscountCall Center Discount 40%Call Center discount with Additional Reduction (40%+ 3%) 43%

Regular cost (UPL) $700.00 Promotion Discount 43%Promotion Cost $399.00


Get in Shape PromotionModular Messaging Incentive Program

Insert seats

number

Go to

MM Programs


Get in Shape PromotionMigration to Voice Portal configuration



VPNremote User License for 4600 IP Telephones is now available as a free download at http://support.avaya.com.

5 Free Video licenses for One-X Communicator. Material Code 223620 in quantity 5.

FREE UC All Inclusive licenses, apply ONLY ONE of these offers per system upgrade or migration:

– Get 5 Free UC All Inclusive licenses if upgrading to Communication Manager Standard Edition with SS. Material Code 218730 in quantity 5.

– Get 10 Free UC All Inclusive licenses if upgrading to Communication Manager Standard Edition with SSU or JSD SSU. Material Code 218731 in quantity 10.

– Get 10 Free UC All Inclusive licenses if migrating a legacy messaging system to Modular Messaging. Material Code 218731 in quantity 10.

– UC All inclusive licenses for ALL system ports when upgrading to Communication Manager Enterprise Edition Release 5.X. Material Code 218749.

– The applications included in the UC All Inclusive license are:

Promotion Benefits

Avaya one-X Communicator Avaya one-X Portal Avaya one-X Mobile

Extension to Cellular AES for MS OCS & IBM Lotus Sametime



One 25 Faceplates package FREE when purchasing 25 9600 Series Telephones or more with the Upgrade to Communication Manager.

Available in: Red, Blue, Yellow, Silver and White.

Promotion Benefits



FREE Rotating Ads IP Phone Application Package. You can use the Rotating Ad application to display ads on your IP phone screen and generate additional revenue or simply to communicate important messages within your organization. To obtain the FREE Rotating Ad’s IP Phone Application, please send an email with the subject line of “Rotating Ad’s” with your name and phone number to [email protected].

The Rotating Advertisement phone application can be used by within a number of industry verticals, including:

– Hospitality – lease display space to partner services such as car rental agencies, travel agencies or local retailers.

– Retail – send in-store sales and cross promotional information to customer service phone displays

– Higher Education – lease advertisement space on campus phones to campus vendors such as food, banking or retail services

– Enterprise - deliver messages to your employees through out the day; motivational messages, reminders of key goals for success

Promotion Benefits


Communication Manager 5.X on S8300C ServerCost-Effective SIP Offer for Small / Mid-Markets and Remote Offices

CM 5.X installation CD automatically installs SIP Enablement Services (SES) component

– Primary Controller only – LSP is NOT supported

– S8300C only – CM 5.0 on S8300A/B will not install SES

SES component can be enabled/disabled similar to IA770 component

CM 5.X on S8300C supports 100 SIP stations and 450 total stations



All Communication Manager R5.2 upgrades to S8300, S8400, S8500C or S8510 will be entitled to the Avaya Communication Manager Messaging Application (formerly IA770).

First 500 mailboxes are entitled, additional mailboxes require a purchased license.

Promotion Benefits

CMM Release 5.2Maximum Capacities

Server Platform

S8510 S8500C S8400x S8300x

Subscriber Mailboxes 6,000 5,000 900 450

IP trunk Call Answer Ports 210 80 20 12

IP Trunk Total Ports 250 120 30 18

IMAP4 Sessions 2,000 2,000 300 200

MCAPI (f.k.a. IMAPI) Sessions 128 128 128 128

TTS Sessions 30 30 12 8



The regular Partner Support Service (Hardware Support, Software Support and Software Support plus Upgrades; JSD or FSD) fees will apply according to the existing rules in each country.

Services



These are documents focused on giving a business sense on reasons why to Get in Shape, upgrading and implementing new technologies.

– Top 10 reasons to upgrade to Avaya CM and implement IP Telephony

– Top 10 reasons to Implement IP Telephony

• https://partner.avaya.com/ptlWeb/getfile?docID=MDAzOTY0NTE4

– Top 10 Considerations when Planning your Contact Center Strategy

• https://partner.avaya.com/ptlWeb/getfile?docID=MDAzOTY0ODE0

– Top 10 Reasons to Consider Avaya for Your Unified Communications Needs

• https://partner.avaya.com/ptlWeb/getfile?docID=MDAzOTQ2NjA5

Top 10 reasons…



These are documents focused on giving a brief and illustrative guidance on the migration paths for most of Avaya legacy platforms, helping you to decide which new solution should be proposed.

– Legacy Telephony Platform Migration Paths

• https://partner.avaya.com/ptlWeb/getfile?docID=MDAzOTY0NTAz

– Legacy Messaging Migration Paths

• https://partner.avaya.com/ptlWeb/getfile?docID=MDAzOTY0NTAy

– Legacy Customer Service (Contact Center) Migration Paths

• https://partner.avaya.com/ptlWeb/getfile?docID=MDAzOTY0NTA0

Migration paths…



These are documents focused on giving a brief overview on new features announced on recently released version of most of Avaya solutions.

– Communication Manager• https://partner.avaya.com/ptlWeb/getfile?docID=MDAzOTYwNzM2

– Communication Manager 5.0 Presentation• https://partner.avaya.com/ptlWeb/getfile?docID=MDAzNzY3MjE5

– Modular Messaging• https://partner.avaya.com/ptlWeb/getfile?docID=MTAwMDQxNDA5

– Call Center and CMS Reasons to Upgrade• https://partner.avaya.com/ptlWeb/getfile?docID=MDAzOTI2NDE1

– Call Center• https://partner.avaya.com/ptlWeb/getfile?docID=MTAwMDE1MTE2

– CMS• https://partner.avaya.com/ptlWeb/getfile?docID=MTAwMDEyNzk0

– IQ• https://partner.avaya.com/ptlWeb/getfile?docID=MTAwMDE1MjQ4

– Proactive Contact• https://partner.avaya.com/ptlWeb/getfile?docID=MTAwMDE2MjY5

– Voice Portal• https://partner.avaya.com/ptlWeb/getfile?docID=MTAwMDQwNTk0

– Interaction Center• https://partner.avaya.com/ptlWeb/getfile?docID=MDAzODA2NTM1

What is new…?



These are documents & links focused on giving a brief overview on the features announced on each released version of most of Avaya solutions.

– Communication Manager, History of Releases• https://partner.avaya.com/ptlWeb/getfile?docID=MDAzNzY4MDU1

– Communication Manager• https://partner.avaya.com/ptlWeb/bp/products/P0001/ReleaseHistory

– 9000 Series Telephones• https://partner.avaya.com/ptlWeb/bp/products/P0446/ReleaseHistory

– Modular Messaging• https://partner.avaya.com/ptlWeb/bp/products/P0042/ReleaseHistory

– Call Center• https://partner.avaya.com/ptlWeb/bp/products/P0009/ReleaseHistory

– CMS• https://partner.avaya.com/ptlWeb/bp/products/P0030/ReleaseHistory

– IQ• https://partner.avaya.com/ptlWeb/bp/products/P0480/ReleaseHistory

– Proactive Contact• https://partner.avaya.com/ptlWeb/bp/products/P0352/ReleaseHistory

– Voice Portal• https://partner.avaya.com/ptlWeb/bp/products/P0407/ReleaseHistory

– Interaction Center• https://partner.avaya.com/ptlWeb/bp/products/P0243/ReleaseHistory

Release History…



These are links that consolidate all the collaterals, brochures, success stories, sales & customers presentations, etc. for each of the Avaya solutions.

– Avaya Aura• https://partner.avaya.com/ptlWeb/bp/products/P0540/AllCollateral

– Communication Manager• https://partner.avaya.com/ptlWeb/bp/products/P0001/AllCollateral

– SIP Enablement Services (SES)• https://partner.avaya.com/ptlWeb/bp/products/P0276/AllCollateral

– Modular Messaging• https://partner.avaya.com/ptlWeb/bp/products/P0042/AllCollateral

– Call Center• https://partner.avaya.com/ptlWeb/bp/products/P0009/AllCollateral

– Avaya Enablement Services (AES)• https://partner.avaya.com/ptlWeb/bp/products/P0358/AllCollateral

– CMS• https://partner.avaya.com/ptlWeb/bp/products/P0030/AllCollateral

– IQ• https://partner.avaya.com/ptlWeb/bp/products/P0480/AllCollateral

– Proactive Contact• https://partner.avaya.com/ptlWeb/bp/products/P0352/AllCollateral

– Voice Portal• https://partner.avaya.com/ptlWeb/bp/products/P0407/AllCollateral

– Interaction Center• https://partner.avaya.com/ptlWeb/bp/products/P0243/AllCollateral

Collaterals, brochures, case studies, presentations, sales tools…



These are links focused on consolidating Sales and Technical presentations, plus access to formal training and courses for most of Avaya Solutions.

– 2009 Spring Launch Page

• https://partner.avaya.com/ptlWeb/bp/market/CS20092278738191059

– Spring 2009 GCS Technical Transfer Presentations

• https://partner.avaya.com/ptlWeb/bp/spCP/CS20052995111126018/C200912610592867049/SN200872995152562032/SN2009126112352569097

– Anatomy of a Successful Cut (Tech Transfer Presentations and other useful technical documents)

• https://partner.avaya.com/ptlWeb/bp/spCP/CS20052995111126018

– Avaya University Sales, Design and Implementation/Maintenance Training

• https://www.avayau.com/

Training…



Jan Michael de Kok, Consulting Business Manager, [email protected]

Andres Ramirez, UC Platforms Solutions Marketing Manager, [email protected]

Contacts


thank you

get in shape promotion product offer for vecca region businesspartners

Documents